Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anna-Katharina

Consumer Electronics, 500+ employees

Less than a year

4.0

Reporting is great

Pros

A standout feature for me is the ability to effortlessly generate various types of reports.

Cons

Currently, comparing actual versus planned hours in a chart for each month isn't optimal. Waiting for improved analytics in Q4.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

5

Functionality

2

G
Glenn

Retail, 500+ employees

More than a year

4.0

MArketing assets

Pros

Workfront offers accountability reporting and personalization options.

Cons

Limited ability to change the old interface setup, which needs to be more appealing to creative users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

L
Laura

Design, 11-50 employees

More than a year

4.0

Workfront Review

Pros

The ability for multiple users to have comprehensive visibility of projects, tasks, and timelines, along with features like proofing tools and DAM for collateral finalization, is valued.

Cons

Reports and dashboards feel excessively detailed and cumbersome to create. Streamlining email notifications to provide only essential information is also challenging.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

M
Matthew

Food Production, 500+ employees

More than a year

4.0

Resourcing

Pros

Notable features include the Resource Planner and Scheduler.

Cons

Technical staff may find it challenging to grasp.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

R
Richard

Food Production, 500+ employees

Less than a year

4.0

workfront review

Pros

The configurability of the out-of-the-box tool for managing bespoke business processes is commendable. It's relatively intuitive for new users, and ongoing development shows ambition and receptiveness to customer feedback. Free reviewer licenses with basic functionality add value.

Cons

Document management is a weakness; inability to edit documents in location and limited searchability in updates. Reporting options feel limited and outdated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M
Mark

Food & Beverages, 500+ employees

Less than a year

4.0

Workfront

Pros

Workfront's configurability and extensive functionality are notable.

Cons

The abundance of features can make it challenging to discern what's available and what requires effort to implement.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

V
Vikki

Marketing and Advertising, 500+ employees

More than a year

5.0

Amazing Platform for Collaboration and Workflow

Pros

Users appreciate the ability to customize options and ongoing development driven by user feedback.

Cons

Multiple ways to accomplish tasks can be overwhelming and challenging to train on. Some features previously unsupported by our creative team's software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M
Marta

Machinery, 500+ employees

Less than a year

5.0

Not only for nerds

Pros

Configuration and implementation are straightforward, even for non-IT experts, thanks to great online resources and courses.

Cons

Initially overwhelming due to the multitude of functions and tabs, but becomes clearer with familiarity and understanding.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M
Mary

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0

Beginners Luck

Pros

Workfront shows promise for collaboration and project tracking/reporting.

Cons

Learning to use the software can be challenging due to the various ways tasks can be accomplished.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

A
Ashleigh

Non-Profit Organization Management, 500+ employees

More than a year

4.0

Workfront brought us out of the paper-based dark ages

Pros

Notable features of Workfront include archival functions, interoperability with external programs, and comprehensive insights into project status and accountability.

Cons

New users face a steep learning curve, and the absence of an unavailable or out-of-office status function is noted.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L
Laurie

Financial Services, 500+ employees

Less than a year

5.0

Can't live without it!

Pros

Workfront proves invaluable for tracking team activities and facilitating effective proofing processes.

Cons

Some users feel the need for coding knowledge to perform advanced reporting tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

S
Sunil

Government Relations, 500+ employees

More than a year

4.0

Product backed by excellent customer service

Pros

Reporting and dashboard capabilities are somewhat limiting.

Cons

Reporting and dashboard features in Workfront are constrained, limiting functionality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

A
Angela

Financial Services, 500+ employees

More than a year

4.0

Couldn't Do My Job Without It

Pros

Workfront enables efficient task management, time tracking, collaboration, and reporting within a single platform, enhancing transparency and productivity.

Cons

Teaching others to use Workfront can be challenging due to its numerous task approaches, and some aspects lack the flexibility needed by many businesses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P
Pat

Banking, 500+ employees

Less than a year

4.0

Workfront Rockssss

Pros

Workfront is highly user-friendly, offering ease of navigation through its system.

Cons

Demand for portfolio/program folders and project categorization by years for archiving and future reference.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M
Megan

Financial Services, 500+ employees

Less than a year

4.0

New Workfront Admin

Pros

The ability to create various reports and customize views easily for my team is appreciated. I've become the go-to person for reports and dashboards since mastering their creation.

Cons

Using text mode in reporting to achieve desired results is inconvenient. The standard reporting mode lacks cross-reporting capabilities among different objects, like task and project reporting in one report. The resource planner doesn't meet our team's needs for reporting hours accurately.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

M
Michele

Hospital & Health Care, 500+ employees

Less than 6 months

4.0

Still in implentation

Pros

Anticipated as a significant process improvement, Workfront promises increased productivity and efficiency.

Cons

Implementation issues include divergence from basic PMP best practices and confusion with the proofing tool's usage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Integrated solution for Creative Teams

Pros

Workfront facilitates tracking and reporting of project intake, routing, and asset publishing.

Cons

Although the software offers extensive customization capabilities, setting up and implementing it can be challenging.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

7

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Great visibility on all fronts

Pros

Workfront's dashboard provides easy access to project information, enhancing oversight of budgets and status updates.

Cons

Several training sessions were necessary to become proficient with the tool, aiding in the onboarding process.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S
Sarah

Consumer Goods, 101-500 employees

Less than a year

5.0

Powerful tool for in-house agencies

Pros

Workfront effectively organizes complex processes while offering flexible configurations to meet diverse business needs.

Cons

Mastering all the options and functionalities may require dedication and time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L
Lori

Information Technology and Services, 500+ employees

Less than a year

4.0

Workfront customizable and robust

Pros

While customization is a boon, managing it can be complex for new or inexperienced users.

Cons

While Workfront's customization options are appealing, they pose challenges for new or inexperienced users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8