Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

S
Steven

Pharmaceuticals, 101-500 employees

Less than a year

4.0

Moving to WorkFront

Pros

The collaboration features are exceptionally impressive and stand out as the most functional aspects.

Cons

The software is quite intricate, boasting an array of features lacking in intuitiveness, alongside minimal training provisions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

H
Heather

Higher Education, 500+ employees

More than a year

4.0

Pricing for higher ed

Pros

Workfront boasts a rich array of features. Time entry is seamless, and we're just beginning to explore the Resource Planning feature, which shows promise. The design of this new module by Workfront is clearly best-in-class.

Cons

It doesn't suit developers who need to update their information. The cost is prohibitive for expansion in higher education. We can't afford Fusion or to increase our planner licenses for better adoption across the college.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

5

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Super Intuitive, Highly Recommended

Pros

Transitioning from inferior tools, Workfront offers user-friendly functionality adaptable to diverse business needs.

Cons

As a high-level power user, our company occasionally pushes Workfront's functionality to its limits. We hope for continued enhancement and provision of new features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S
Stacey

Banking, 500+ employees

Less than a year

4.0

Review

Pros

The abundance of options provided along with ease of use is commendable.

Cons

More integration with other software would be appreciated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C
Christopher

Retail, 500+ employees

More than a year

5.0

Helpful & Supportive Tool

Pros

Workfront facilitates successful project management and team collaboration.

Cons

While Workfront offers extensive customization options, there are areas where customization is lacking.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

Z
Zoey

Financial Services, 500+ employees

More than a year

5.0

Great system that is always getting better

Pros

Workfront's effortless setup of templates, custom tasks, and tracking fields, along with its robust support structure, contribute to its usability.

Cons

The inability to navigate from a Company record to its associated projects is a notable limitation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M
Mark

Hospital & Health Care, 500+ employees

Less than a year

4.0

Just Starting, But See the Potential

Pros

Workfront demonstrates significant potential in managing all aspects of work within a collaborative, unified system.

Cons

Like any major software change, there's a learning curve associated with Workfront.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0

Workfront review

Pros

Resource planning poses challenges, and enhanced reporting analytics would be beneficial.

Cons

Resource planning and reporting could benefit from improved usability and analytics features.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

5

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Project Organization and Report-Out Relief!

Pros

Workfront excels in making every view a report and tracking tasks efficiently, supporting various project methodologies and scales.

Cons

Building reports in text mode in Workfront may be tedious but essential for creating collections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

Highly flexible solution

Pros

The adaptability of workflows mid-process is impressive. There's no rigid adherence to a specific path. The overall user interface is clean and straightforward, a departure from our previous solutions. Their support is exceptional, actively incorporating customer feedback to enhance the application.

Cons

In comparison to our prior solution, I currently have no negative remarks about it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J
Jennifer

Staffing and Recruiting, 500+ employees

Less than a year

5.0

So customizable, you'll cry

Pros

Workfront's extensive flexibility empowers users to customize processes and leverage the robust proofing tool for streamlined collaboration.

Cons

Workfront's flexibility allows for extensive customization, but caution is needed to avoid over-customization. Implementing a strong governance plan is essential to prevent unnecessary complexity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Ryan

Financial Services, 500+ employees

More than a year

5.0

Workfront Review

Pros

It's user-friendly and a significant improvement over our previous system, helping us consolidate various processes into one.

Cons

Although some quirks have emerged, they are minor inconveniences that I believe will be addressed and improved.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Workfront is a genius!

Pros

Users particularly appreciate the dashboard for its easy-to-understand interface, especially beneficial for project managers with limited IT knowledge. Real-time reporting saves time.

Cons

Extending the availability of free samples could enhance user efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Suzy

Hospital & Health Care, 500+ employees

More than a year

5.0

More than a tool for creative org

Pros

The flexibility of Workfront allows for configuration to suit various types of work.

Cons

Sometimes, the focus on creative organizations conflicts with the need for efficient operational record-keeping.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Ryan

Entertainment, 1-10 employees

Less than a year

4.0

Working with Workfront at the Front of Work(front)

Pros

Workfront's organizational tools streamline operations and reduce staff pressure.

Cons

Frequent changes to the interface make it difficult to onboard freelancers, suggesting a more stable update schedule.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Sara

Hospital & Health Care, 500+ employees

More than a year

5.0

PMO take on Workfront

Pros

Consolidating project management into a single platform like Workfront significantly improves efficiency and collaboration, replacing multiple disparate systems.

Cons

Legacy Resource Planner is preferred due to its capacity estimation capabilities, lacking in the new system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

I
Imelda

Education Management, 500+ employees

Less than 6 months

5.0

Workfront

Pros

Workfront's integrated request forms, queues, and overall functionality contribute to its effectiveness.

Cons

The abundance of features sometimes leads to navigation difficulties, causing users to struggle in finding information.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

B
Bill

Education Management, 51-100 employees

Less than a year

4.0

WorkFront Benefits

Pros

Users appreciate Workfront's user-friendly Kanban board and intuitive report creation features.

Cons

Having separate user accounts for WorkFront and Proof can be cumbersome, leading to navigation difficulties for users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L
Lisa

Information Technology and Services, 500+ employees

More than a year

5.0

We' re smaller than the norm or so it seems

Pros

The company's trajectory seems geared toward larger, fully integrated organizations, whereas we're primarily a marketing and creative team, making it challenging to pinpoint and refine training and needs for a smaller segment.

Cons

The company's trajectory seems directed towards large integrated organizations, posing challenges for smaller teams like ours, primarily focused on marketing and creativity.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B
Bethany

Banking, 500+ employees

Less than a year

4.0

Workfront Review

Pros

Inputting hours lacks efficiency; the inability to use "Enter" and instead having to resort to "Alt+Enter" is inconvenient. Additionally, the time entry process could be improved.

Cons

Inputting hours lacks efficiency, requiring the use of alt+enter, and the time entry process is cumbersome.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

10