Pharmaceuticals, 101-500 employees
Less than a year
“Moving to WorkFront”
Pros
The collaboration features are exceptionally impressive and stand out as the most functional aspects.
Cons
The software is quite intricate, boasting an array of features lacking in intuitiveness, alongside minimal training provisions.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Higher Education, 500+ employees
More than a year
“Pricing for higher ed”
Pros
Workfront boasts a rich array of features. Time entry is seamless, and we're just beginning to explore the Resource Planning feature, which shows promise. The design of this new module by Workfront is clearly best-in-class.
Cons
It doesn't suit developers who need to update their information. The cost is prohibitive for expansion in higher education. We can't afford Fusion or to increase our planner licenses for better adoption across the college.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
5
Not Specified, 500+ employees
More than a year
“Super Intuitive, Highly Recommended”
Pros
Transitioning from inferior tools, Workfront offers user-friendly functionality adaptable to diverse business needs.
Cons
As a high-level power user, our company occasionally pushes Workfront's functionality to its limits. We hope for continued enhancement and provision of new features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Banking, 500+ employees
Less than a year
“Review”
Pros
The abundance of options provided along with ease of use is commendable.
Cons
More integration with other software would be appreciated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Retail, 500+ employees
More than a year
“Helpful & Supportive Tool”
Pros
Workfront facilitates successful project management and team collaboration.
Cons
While Workfront offers extensive customization options, there are areas where customization is lacking.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Financial Services, 500+ employees
More than a year
“Great system that is always getting better”
Pros
Workfront's effortless setup of templates, custom tasks, and tracking fields, along with its robust support structure, contribute to its usability.
Cons
The inability to navigate from a Company record to its associated projects is a notable limitation.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
Less than a year
“Just Starting, But See the Potential”
Pros
Workfront demonstrates significant potential in managing all aspects of work within a collaborative, unified system.
Cons
Like any major software change, there's a learning curve associated with Workfront.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Not Specified, 101-500 employees
Less than 6 months
“Workfront review”
Pros
Resource planning poses challenges, and enhanced reporting analytics would be beneficial.
Cons
Resource planning and reporting could benefit from improved usability and analytics features.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
Not Specified, 500+ employees
More than a year
“Project Organization and Report-Out Relief!”
Pros
Workfront excels in making every view a report and tracking tasks efficiently, supporting various project methodologies and scales.
Cons
Building reports in text mode in Workfront may be tedious but essential for creating collections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than 6 months
“Highly flexible solution”
Pros
The adaptability of workflows mid-process is impressive. There's no rigid adherence to a specific path. The overall user interface is clean and straightforward, a departure from our previous solutions. Their support is exceptional, actively incorporating customer feedback to enhance the application.
Cons
In comparison to our prior solution, I currently have no negative remarks about it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Staffing and Recruiting, 500+ employees
Less than a year
“So customizable, you'll cry”
Pros
Workfront's extensive flexibility empowers users to customize processes and leverage the robust proofing tool for streamlined collaboration.
Cons
Workfront's flexibility allows for extensive customization, but caution is needed to avoid over-customization. Implementing a strong governance plan is essential to prevent unnecessary complexity.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Financial Services, 500+ employees
More than a year
“Workfront Review”
Pros
It's user-friendly and a significant improvement over our previous system, helping us consolidate various processes into one.
Cons
Although some quirks have emerged, they are minor inconveniences that I believe will be addressed and improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Workfront is a genius!”
Pros
Users particularly appreciate the dashboard for its easy-to-understand interface, especially beneficial for project managers with limited IT knowledge. Real-time reporting saves time.
Cons
Extending the availability of free samples could enhance user efficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“More than a tool for creative org”
Pros
The flexibility of Workfront allows for configuration to suit various types of work.
Cons
Sometimes, the focus on creative organizations conflicts with the need for efficient operational record-keeping.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Entertainment, 1-10 employees
Less than a year
“Working with Workfront at the Front of Work(front)”
Pros
Workfront's organizational tools streamline operations and reduce staff pressure.
Cons
Frequent changes to the interface make it difficult to onboard freelancers, suggesting a more stable update schedule.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“PMO take on Workfront”
Pros
Consolidating project management into a single platform like Workfront significantly improves efficiency and collaboration, replacing multiple disparate systems.
Cons
Legacy Resource Planner is preferred due to its capacity estimation capabilities, lacking in the new system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, 500+ employees
Less than 6 months
“Workfront”
Pros
Workfront's integrated request forms, queues, and overall functionality contribute to its effectiveness.
Cons
The abundance of features sometimes leads to navigation difficulties, causing users to struggle in finding information.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Education Management, 51-100 employees
Less than a year
“WorkFront Benefits”
Pros
Users appreciate Workfront's user-friendly Kanban board and intuitive report creation features.
Cons
Having separate user accounts for WorkFront and Proof can be cumbersome, leading to navigation difficulties for users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“We' re smaller than the norm or so it seems”
Pros
The company's trajectory seems geared toward larger, fully integrated organizations, whereas we're primarily a marketing and creative team, making it challenging to pinpoint and refine training and needs for a smaller segment.
Cons
The company's trajectory seems directed towards large integrated organizations, posing challenges for smaller teams like ours, primarily focused on marketing and creativity.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Banking, 500+ employees
Less than a year
“Workfront Review”
Pros
Inputting hours lacks efficiency; the inability to use "Enter" and instead having to resort to "Alt+Enter" is inconvenient. Additionally, the time entry process could be improved.
Cons
Inputting hours lacks efficiency, requiring the use of alt+enter, and the time entry process is cumbersome.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10