Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Great work management for small and large enterprises

Pros

Workfront's flexibility enables organizations of different sizes to structure work according to their specific needs.

Cons

The multitude of ways to perform tasks in Workfront can be overwhelming without enforced standards.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Arun

Computer Software, 500+ employees

Less than 6 months

5.0

Brings Structure to the vrious tasks that we do

Pros

Workfront's user-friendly interface brings structure to projects and tasks, facilitating ROI calculation and improving overall project management.

Cons

Standard integrations with other enterprise tools in Workfront could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S
Stephanie

Hospital & Health Care, 500+ employees

More than a year

3.0

Workfront Review from a Production Managers view.

Pros

Workfront offers creatives an intuitive platform for setting up reports and dashboards, providing quick snapshots of vital information. Its user-friendly interface ensures that basic tasks can be accomplished with ease.

Cons

Limitations like the inability to attach files to comments in Updates and use Tasks akin to traditional project management tools present usability hurdles.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

8

S
Stephen

Insurance, 500+ employees

Less than a year

4.0

One year in

Pros

Workfront's reporting, dashboard, and project management consistency contribute to its effectiveness.

Cons

Non-technical users may encounter a steep learning curve due to the system's complexity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Workfront review

Pros

Its ability to integrate with numerous systems is noteworthy.

Cons

There are too many options irrelevant to our organization, although having options can be helpful.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

K
Krista

Internet, 500+ employees

Less than a year

5.0

Workfront review

Pros

Workfront serves as our primary marketing project management tool, ensuring team alignment and up-to-date project information.

Cons

Workfront's requirement for specific license types can be restrictive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D
Dawn

Telecommunications, 500+ employees

More than a year

5.0

Couldn't do my job without it!

Pros

Workfront streamlines task and team management, offering comprehensive project review and approval features.

Cons

While occasional bugs are encountered, the community is a helpful resource for issue resolution.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

C
Christopher

Insurance, 500+ employees

More than a year

5.0

Great tool

Pros

It's an excellent tool for managing progress.

Cons

It's wonderful; I've thoroughly enjoyed using the program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Norbert

Education Management, 500+ employees

Less than a year

4.0

Slow out the gates but it's got stamina

Pros

The continuous improvement of the product based on user feedback is impressive.

Cons

Many great features are obscured behind a clunky interface, although it's constantly improving.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

L
Lavanya

Financial Services, 500+ employees

Less than a year

5.0

Reliable and very robust PPM tool

Pros

Implementing Workfront centralizes project and resource management, supported by excellent documentation and customer service.

Cons

Building reports can be challenging due to the abundance of tracked data, requiring significant time and effort to master.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

K
Keegan

Higher Education, 500+ employees

Less than a year

4.0

Great Tool for Increased Transparency and Accountability

Pros

Workfront simplifies dashboard creation, providing visibility into backlog and project status, with customizable reporting options.

Cons

Inflexibility in changing certain defaults within the software, such as permissions for auto-provisioned users, presents a significant obstacle.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

J
Jonathan

Logistics and Supply Chain, 500+ employees

Less than 6 months

5.0

Break Down Silos

Pros

The user interface isn't the most organized, but upcoming UI changes could alter my perspective quickly.

Cons

The present user interface lacks cleanliness, yet forthcoming UI adjustments might swiftly shift my perspective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

P
Pamela

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

Love love love

Pros

The ease of use and effectiveness of Workfront's reporting feature are commendable.

Cons

Customization options in Workfront may not meet all expectations, and navigation between screens can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

P
Patrick

Pharmaceuticals, 500+ employees

More than a year

5.0

Workfront transformed our request and workflow management

Pros

With its ease of use, dynamic configurability, and robust reporting features, Workfront replaces multiple tools and manual processes with automation, streamlining intake, workflow management, and reporting into a single, efficient platform.

Cons

Planning significant updates is hindered by the absence of automated promotion of changes from sandbox to production.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

A
Allen

Accounting, 500+ employees

Less than a year

4.0

Workfront has great project management and reporting.

Pros

Workfront offers a robust suite of reporting and project management tools, empowering project managers and leaders.

Cons

At times, the software lacks flexibility or modularity. I often have to instruct users to ignore or avoid certain features instead of being able to hide them.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Workfront is awesome!!

Pros

Its intuitive interface simplifies project, time, and task management for users.

Cons

Although the UI was once unfavorable, Workfront promptly addressed concerns, resulting in renewed appreciation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kristin

Banking, 500+ employees

Less than a year

5.0

Great cross-departmental solution

Pros

I appreciate the ability to schedule projects and assign users across departments easily. It's perfect for cross-departmental collaboration.

Cons

I wish I had more time to learn about all the functionality. My daily tasks leave me with limited time to explore all the available features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Great Project Management for entire company

Pros

Workfront garners buy-in from various departments, offering custom smart forms for improved reportability.

Cons

Difficulty in keeping up with changes and correcting setup errors can be challenging and time-consuming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

DR
Dr. Rochelle

Government Administration, 500+ employees

Less than 6 months

5.0

Great Work Accelerator

Pros

Workfront's intuitive interface and flexible features simplify the learning process and adapt to individual workflows.

Cons

Access to the preview sandbox for the entire team is desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Karen

Education Management, 51-100 employees

Less than 6 months

5.0

Workfront will change our company

Pros

Workfront fosters team collaboration and provides executives with clear, insightful perspectives on project activities.

Cons

Workfront isn't plug-and-play for my team yet, requiring additional setup and customization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10