Media Production, 500+ employees
Less than a year
“Review”
Pros
Features like automatic status updates, workproof spell check, and clear project naming are desired.
Cons
Desired enhancements include auto status changes, spell check in workproof, and project name listing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Financial Services, 500+ employees
Less than a year
“Making Work Smarter”
Pros
Workfront's robust features meet most needs out of the box, with integration capabilities enabling seamless connectivity across platforms for enhanced process efficiencies.
Cons
Custom processes in Workfront may require utilizing APIs, and while documentation is improving, it may still be somewhat limited.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 500+ employees
Less than a year
“Project manager review”
Pros
The Home tab and the ease of report creation are among the features appreciated by users in Workfront.
Cons
Enhancement requests include more robust reporting capabilities, a timeline undo button, streamlined task renaming, and improved update visibility.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
5
Human Resources, 500+ employees
Less than a year
“Workfront Rocks!”
Pros
The software's adaptability allows for mid-stream workflow adjustments, promoting collaboration and managing touch points effectively.
Cons
Managing projects utilizing both waterfall and agile methodologies poses a challenge.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Banking, 11-50 employees
Less than 6 months
“Review from a project and request management standpoint”
Pros
I appreciate the visibility of issues. Requests from the business are easily submitted and tracked without the risk of them getting lost.
Cons
At times, the software can exhibit glitches, and its integration with Outlook lacks consistency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Health, Wellness and Fitness, 500+ employees
More than a year
“Best in breed, but could improve the fundamentals”
Pros
Workfront effectively handles work and resource management tasks.
Cons
There is room for improvement in the software's request management features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
10
Higher Education, 101-500 employees
More than a year
“Workfront has helped make work and projects more visible”
Pros
Workfront's customization options enhance communication, decision-making, and process improvement across various units within organizations.
Cons
The multitude of methods for performing tasks complicates training and onboarding. Support can be inconsistent, and discovering system tips and hacks is challenging without external assistance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“Great customization”
Pros
Workfront's extensive API access enables a wide range of possibilities and customizations to suit specific needs.
Cons
The API Explorer's usability is poor, especially for new developers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Workfront is awesome”
Pros
The software's reporting capabilities could be more advanced.
Cons
The platform's reporting capabilities are deemed unsophisticated.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Education Management, 101-500 employees
More than a year
“All encompassing work productivity tool”
Pros
Workfront continues to evolve with endless features and excellent custom services, supported by a friendly staff.
Cons
Configuring and setting up Workfront may require a significant time investment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Public Safety, 11-50 employees
More than a year
“Powerful tool with many features”
Pros
Agile teams benefit from Workfront's versatility, allowing them to implement Scrum or Kanban methodologies to enhance productivity.
Cons
Missing features include document co-authoring and board customization options.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Not Specified, 500+ employees
Less than a year
“Swiss Army Knife”
Pros
Its flexibility in addressing both simple and complex needs is truly remarkable.
Cons
More out-of-the-box integrations would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Telecommunications, 500+ employees
Less than a year
“Workfront - MTW Review”
Pros
The UI is simple to program for entry-level users.
Cons
There's a need to exercise caution regarding layers of programming per persona on layouts, dashboards, and access. Mindfulness regarding templates and sharing is essential.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Consumer Goods, 51-100 employees
More than a year
“Reporting is the best!”
Pros
Workfront facilitates project creation, agenda setting, and KPI reporting effectively.
Cons
Not having an undo function is frustrating, and relying solely on the recycle bin is not an ideal solution.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Not Specified, 500+ employees
More than a year
“Perfect if you have resources to support and maintain it.”
Pros
Workfront is recognized as the most comprehensive cloud-based project collaboration software, catering to medium, large, and enterprise businesses with tailored experiences for each team.
Cons
While it's usable out of the box, fully leveraging its features often requires support from an implementation consultant and dedicated admin support, which can be an unforeseen expense.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 500+ employees
More than a year
“Workfront review (super creative name review name)”
Pros
Workfront's scalability, user-friendly administration, responsive customer support, and commitment to continuous improvement based on user feedback are noteworthy.
Cons
Accessibility to certain reporting functionalities can be challenging, requiring frequent assistance from customer service.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Consumer Electronics, 500+ employees
Less than a year
“Bose Creative and Marketing”
Pros
The hierarchical structure isn't as user-friendly as desired.
Cons
Workfront's hierarchical structure detracts from user-friendliness in the interface.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than a year
“Workfront for Marketing Dept Creative”
Pros
Workfront's flexibility allows users to scale their usage according to their needs, from simple project plans to more complex workflows, with plans for further expansion.
Cons
The initial experience with Workfront, including setup and training, may involve a learning curve due to the multitude of approaches to tasks.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Banking, 500+ employees
More than a year
“MP Review”
Pros
Configuring timelines and building reports in Workfront is straightforward and user-friendly.
Cons
Custom forms lack dynamism, necessitating field option adjustments based on system information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Medical Devices, 500+ employees
Less than a year
“Collaboration at its best!”
Pros
Workfront's user-friendliness and communication capabilities are commendable.
Cons
I wish to view the plan and current status simultaneously.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7