Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

SM
Sarah Moody

Retail, 500+ employees

More than a year

5.0

Workfront - PMO - look no further

Pros

Workfront offers comprehensive visibility into all work processes, enabling efficient management and coordination.

Cons

Workfront's extensive options can sometimes lead to cumbersome experiences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Angela

Health, Wellness and Fitness, 101-500 employees

Less than 6 months

4.0

Workfront

Pros

The collaborative functionality of the software allows for seamless collaboration with multiple stakeholders and deadlines, offering versatility in project management.

Cons

Due to its complexity, learning the software can be cumbersome, especially for those managing only one project intermittently. Regular users find it great, but for newcomers managing a single project, it's more challenging.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

4

K
Kim

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0

New to the platform

Pros

While Workfront's training resources are comprehensive, the setup process can be time-consuming.

Cons

The inability to print Gantt charts similarly to MS Project is a drawback, making it challenging to quickly assess project alignment.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

T
Tracy

Higher Education, 500+ employees

Less than a year

5.0

Workfront Review

Pros

Workfront serves as a single source of truth, providing insights into organizational data.

Cons

Better integration with Adobe Creative Cloud and a less intimidating user experience would be beneficial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Consumer Goods, 51-100 employees

Less than a year

5.0

Flexible Project Management System

Pros

Workfront's flexibility, streamlined collaboration, and strong support during implementation are valued by users.

Cons

Implementation time was short, but more built-in templates and custom forms would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M
Malcom

Graphic Design, 500+ employees

Less than a year

4.0

Workfront is For Everyone

Pros

Workfront's integration capabilities extend to various systems, enhancing overall functionality.

Cons

Documentation lacks strength and comprehensiveness.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

not just project management, WORK management

Pros

Combining user-friendly interfaces with customizable elements, Workfront adapts well to diverse organizational needs.

Cons

Technical support may be slow, and integration between ProofHQ and Workfront needs improvement.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

5

Functionality

8

G
Giselle

Insurance, 500+ employees

More than a year

4.0

User Friendly

Pros

Workfront's user-friendly interface makes it accessible and effective for staff members across all technical proficiency levels.

Cons

Some updates are released prematurely, resulting in buggy experiences initially, compounded by the frequency of updates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jeremiah

Education Management, 11-50 employees

Less than 6 months

5.0

Very robust

Pros

The absence of direct support access for regular users, limited to designated points of contact, can be challenging as users adapt to the software.

Cons

Limited support accessibility is a drawback; users must rely solely on their designated point of contact for assistance.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

Workfront - Review

Pros

While not directly tied to the software, the abundance and accessibility of help materials in Workfront are unmatched.

Cons

Some scroll bars in the user interfaces can be cumbersome, leading to awkward navigation.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

5

S
Shannon

Financial Services, 500+ employees

More than a year

3.0

Workflow Management and More

Pros

Workfront's remarkable customizability allows for the creation of tailored request queues, forms, and project templates, ensuring a consistent workflow and providing insightful reporting capabilities.

Cons

User experience challenges in Workfront include difficulties with task and document management, prompting adjustments in organizational processes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Amy

Mechanical or Industrial Engineering, 500+ employees

Less than a year

4.0

Flexible and Robust

Pros

Transitioning to Workfront was seamless for my team, marking a significant improvement in workflow organization compared to our previous solution. Notably, the feature that centralizes communication within the program, making it searchable and organized, stands out as a highlight.

Cons

Staying abreast of Workfront's frequent rollouts can prove daunting, with some updates not seamlessly integrated, requiring thorough vetting before implementation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

S
Soumya

Hospital & Health Care, 500+ employees

More than a year

4.0

Review

Pros

Its ease of use and intuitive interface make Workfront accessible to most users, signaling the potential for expanding its capabilities.

Cons

Lack of undo functionality or breadcrumb trails for navigation impairs user experience.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

J
Joshua

Financial Services, 500+ employees

Less than a year

4.0

Financial Services Review

Pros

Workfront impresses with its reporting functionality and user interface, particularly for non-IT teams.

Cons

There's a disconnect in proof integration, approval processes, task completion dates, and proof reporting.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

N
Nicole

Financial Services, 101-500 employees

Less than a year

4.0

Workfront

Pros

Its ability to manage multiple projects simultaneously and track tasks is invaluable.

Cons

Setting up the initial project can be challenging when outlining all tasks.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

G
Giselle

Real Estate, 500+ employees

More than a year

4.0

Workfront

Pros

Workfront's consolidated workload visibility enables efficient resource allocation across projects.

Cons

Integration with Google and time tracking capabilities are currently unavailable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

B
Brandon

Retail, 500+ employees

More than a year

4.0

Workfront whoas

Pros

Its ability to communicate with stakeholders, track progress, and deliver files enhances workflow efficiency and transparency.

Cons

The inability to customize the user interface to suit the creative industry's needs is a drawback.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A
Angeline

Financial Services, 500+ employees

Less than a year

5.0

Workfront is easy to use

Pros

Workfront is easy to pick up if you've used other project management software. It's feature-rich but may require gradual rollout as you grow your PMO.

Cons

Workfront doesn't allow importing an MS Project file in its original format with formatting and notes; it must be imported as an XML file.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Workfront Works!

Pros

I appreciate the functionality and organization of the software, making it easy to use once you're familiar with it.

Cons

Unfortunately, I find the app extremely difficult and frustrating to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

J
Justin

Human Resources, 500+ employees

Less than a year

5.0

Workfront is great

Pros

Workfront's customization options, ease of use, and community support contribute to efficient project management.

Cons

Some of the customizations are highly technical and difficult to implement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10