Sports, 101-500 employees
More than a year
“Less Drop offs at my Desk”
Pros
Users appreciate Workfront for enabling focus on tasks, transparent communication with clients, and efficient reporting for future projects.
Cons
Initial reluctance from staff to use the software is common but diminishes once they recognize its benefits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Lots and lots of features”
Pros
Task management becomes simpler and more organized with Workfront's user-friendly interface.
Cons
Certain features require text hacks, which could be streamlined as standard features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than a year
“A good way to manager work across the enterprise”
Pros
Various limitations, including the absence of risk tracking throughout the project lifecycle, hinder optimal usage.
Cons
Workfront lacks risk tracking throughout the project lifecycle, faces issues with project plan imports, unnamed resource assignments, and in-line editing of task notes.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Non-Profit Organization Management, 500+ employees
Less than a year
“Workfront for the in house creative team”
Pros
Workfront's implementation setup process is commendable, with personalized assistance ensuring optimal customization for efficient workflow management.
Cons
The extensive content in Workfront's help site can sometimes lead to unclear answers, prompting users to seek assistance from customer support.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 1-10 employees
Less than a year
“Excellent resource for managing projects”
Pros
Workfront caters to organizations of all sizes, offering robust capabilities to track activities, allocate resources, and report progress effectively.
Cons
Despite its robustness, mastering all features can be time-consuming, prompting the need for consultant assistance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
Less than a year
“Robust Tool”
Pros
The ability to create custom workflows and dynamic reporting is a significant advantage.
Cons
There's a learning curve, and substantial user knowledge is required for success.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
5
Oil & Energy, 500+ employees
More than a year
“Excellent tool”
Pros
Workfront offers great flexibility and user-friendliness, allowing me to work from anywhere globally. The mobile app is also fast and user-friendly.
Cons
The software should enhance its capability to effectively track hours against allocated budgeted hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 101-500 employees
Less than a year
“LS Workfront Review”
Pros
Workfront's organizational tools empower teams to efficiently track and manage projects.
Cons
The mobile app could benefit from improvements to better align with the desktop experience, particularly in terms of layout.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
5
Insurance, 500+ employees
More than a year
“Terri's review”
Pros
Workfront's user-friendly interface becomes evident after proper training.
Cons
The interface could be updated to improve ease of navigation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Retail, 500+ employees
More than a year
“Project Management - customized the way you want it”
Pros
Workfront offers a wide range of out-of-the-box features and integration options, allowing for seamless adaptation to diverse business needs and existing systems.
Cons
Some processes within the tool could be streamlined instead of relying on integration with other platforms.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
5
Pharmaceuticals, 500+ employees
More than a year
“Makes My Job Easier”
Pros
Workfront enables seamless management of complex studies, providing visibility into progress and potential obstacles.
Cons
Periodic system slowdowns cause frustration among the team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“Reports Text Mode”
Pros
Workfront's innovative approach and upcoming features are eagerly anticipated, promising enhanced work engagement for users.
Cons
Reporting complexities arise when customizing or combining information, necessitating extensive scripting. Simplifying reporting functionalities would be beneficial.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Staffing and Recruiting, 500+ employees
More than a year
“Connect your people through collaboration and visibility”
Pros
Workfront's adaptability to match company culture and workflows enhances transparency and efficiency within teams.
Cons
The user experience involves excessive clicking and could benefit from future improvements outlined in the product roadmap.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“Workfront review”
Pros
The refresh rate upon task updates sometimes misses the mark, causing frustration.
Cons
The task update refresh rate is inconsistent, occasionally missing updates even after refreshing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than a year
“A total work management solution, not just "an app to buy."”
Pros
Navigation sometimes feels convoluted, but upcoming interface improvements are promising. Some features, like text mode for Plan users, could be less frustrating.
Cons
Navigation in Workfront can feel convoluted at times, but anticipated improvements in the upcoming interface overhaul aim to address these concerns.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Insurance, 500+ employees
More than a year
“Making Good Progress - keep investing and Improving!”
Pros
Workfront serves as a centralized platform for sharing updates and documents, streamlining processes, and offering versatile request management.
Cons
Reporting limitations in Workfront may require users to export to Excel or use add-ins, and confusion between issues and projects can impede workflow efficiency.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Marketing and Advertising, 500+ employees
Less than 6 months
“WF for Traffic Managers”
Pros
Once templates are set up, Workfront becomes user-friendly, with the initial setup being the most challenging aspect. Over time, it becomes intuitive, facilitating easy task assignment and management.
Cons
The initial setup phase in Workfront is often the most challenging, and the various task approaches may cause uncertainty among users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Telecommunications, 500+ employees
More than a year
“Effective Project Management Tool”
Pros
Workfront offers all the necessary functionality for running both complex and simple projects efficiently, with a customizable interface that is easy to learn.
Cons
Improvement is needed in archival systems and access controls.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Public Relations and Communications, 51-100 employees
Less than a year
“Best PM tool around”
Pros
As a Creative Services PM, I particularly value Workfront for its highly customizable approach to uniformly intake project requests. The in-system proofing tool is invaluable, holding stakeholders accountable and streamlining our proofing/feedback workflow.
Cons
The learning curve is extensive; even after 1.5 years, I feel like I've only scratched the surface of WF's capabilities. This may be both a strength and a weakness, but it's my primary concern.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Marketing Project Management Software”
Pros
Workfront effectively organizes our marketing team, facilitating the transition from Excel sheet intake to organized work management over the past 7 years.
Cons
Sometimes, minor fixes for our company can take a while to implement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8