Consumer Goods, 500+ employees
Less than a year
“Worfront rocks”
Pros
Dashboards facilitate seamless connectivity and visibility, enhancing project management efficiency.
Cons
It lacks the ability to segregate portfolios within instances.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Financial Services, 500+ employees
More than a year
“Great way to automate the never ending paper trail of requests”
Pros
Workfront's quick setup of request queues streamlines project requests and fosters collaborative conversations and progress tracking.
Cons
Challenges exist in high-level portfolio planning, and project managers encounter difficulty in navigating tasks for maintenance activities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Telecommunications, 51-100 employees
Less than a year
“Worth the effort”
Pros
Workfront is highly customizable, requiring some planning and effort, but the resulting tools are immediately useful to any organization.
Cons
The abundance of ways to perform the same task makes it challenging to teach the tool, especially in a creative industry where process aversion is common. Adoption without high-level support is difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 500+ employees
Less than 6 months
“Great Project Management Software”
Pros
The platform's customization allows it to adapt to any business model or size.
Cons
More upfront assistance time is needed to build the foundation appropriately for the team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
More than a year
“WorkFront for the day to day”
Pros
Workfront removes workflow barriers, enhancing daily productivity.
Cons
Simplifying processes to minimize confusion is preferable over offering multiple methods.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 500+ employees
Less than a year
“Great for basic workflows”
Pros
Workfront's templating capability and user-friendly interface make it accessible to a wide range of users.
Cons
The hierarchical database structure and poorly documented API are areas of concern.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Hospital & Health Care, 500+ employees
Less than a year
“Workfront New User”
Pros
Workfront's features like Custom Forms and Proof creation enhance workflow efficiency and organization.
Cons
Transitioning between requests and projects can be cumbersome.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
4
Research, 500+ employees
Less than a year
“Very Flexible Project Managment”
Pros
Workfront provides considerable flexibility, allowing for the creation of various reports, views, and integration of custom data through its well-documented API.
Cons
Workfront's adaptability can prolong implementation, especially when transitioning users from older processes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Staffing and Recruiting, 500+ employees
Less than a year
“It's Great, Be Thoughtful”
Pros
The flexibility of Workfront, while both a boon and a challenge, necessitates careful consideration of processes before setup. However, the exceptional support provided by Workfront's Sales, Customer Support, and Tech Support teams compensates for any configuration complexities.
Cons
The high degree of configurability can pose challenges if users fail to grasp the interactions between system components.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Insurance, 500+ employees
Less than 6 months
“I am new to Workfront”
Pros
The home screen is intuitive for newcomers, and the client-friendly proofing tool is user-friendly as well.
Cons
The level of customization is excessive. Managers may customize to their preference, but it results in inconsistency in information and reporting.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Financial Services, 500+ employees
Less than a year
“From a Workfront user”
Pros
Workfront's ease of customization and personalized team overview capabilities facilitate quick adoption and intuitive usage.
Cons
Certain desired functionalities cannot be toggled on or off, potentially complicating common development projects.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
Less than a year
“New Workfront Geeks”
Pros
I like that all work and communication are centralized into one program, eliminating the risk of missing important communications. It has streamlined our processes and improved visibility across teams and tasks.
Cons
Learning to grant project owners the appropriate access and ownership rights for tasks like changing dates or reassigning tasks can be challenging, particularly for users without admin or planner licenses. However, we managed to find a workaround.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than a year
“Early in implementation”
Pros
Intuitive and scalable, Workfront meets organizational needs and adapts with organizational growth.
Cons
The software's extensive functionality can be overwhelming, requiring specialized teams for optimal management.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 500+ employees
More than a year
“Workfront helps keep my projects on track”
Pros
Building and updating project schedules, creating reports, and sharing updates are streamlined processes with Workfront.
Cons
While the software's cost is higher than some alternatives, its features justify the expense, although occasional lost functionality due to upgrades can be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than 6 months
“Easy to use; lots of resources to make it better”
Pros
Setting up custom forms in Workfront is intuitive, with ample support resources available to users.
Cons
Enhancements for user-friendliness, such as using checkboxes to automate task assignment, would be appreciated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Not Specified, 51-100 employees
Less than a year
“WORKFRONT LEAP REVIEW”
Pros
Form creation and handling dates/durations during project initiation can be cumbersome at times.
Cons
Creating forms and handling dates/durations at project initiation can pose challenges in Workfront.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Pharmaceuticals, 101-500 employees
Less than a year
“Workfront feedback”
Pros
It offers a vast array of features and modules, along with seamless integrations with various other work tools.
Cons
Its architecture is complex, necessitating extensive training and setup of initial landing pages to ensure effective system utilization.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
5
Consumer Goods, 11-50 employees
More than a year
“Chris Contreras WF Review”
Pros
The ease of use and visibility into the project lifecycle are commendable.
Cons
Adjusting to the updates can be a bit challenging.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Biotechnology, 500+ employees
More than a year
“Review”
Pros
It provides valuable visibility into daily tasks for employees, facilitating efficient task management.
Cons
Generating project timeline reports is difficult, requiring significant manual effort.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Computer Hardware, 500+ employees
More than a year
“With AEM”
Pros
The integration with Adobe's plugin works perfectly, enabling us to use the DAM solution seamlessly.
Cons
Despite having licenses for both Workfront and Adobe, additional plugin costs are required.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7