Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

L
Lori

Non-Profit Organization Management, 500+ employees

More than a year

4.0

Workfront Does Everything but It Takes Awhile to LEarn

Pros

Workfront boasts a wide array of features, including robust reporting, project management, and proofing capabilities.

Cons

Learning new features can be time-consuming and costly due to the software's complexity and expensive additional features.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

S
Sonya

Information Technology and Services, 500+ employees

More than a year

4.0

WORKFRONT saves us time and money

Pros

Users appreciate Workfront's robust reporting capabilities, enabling effective communication of value and project metrics to leadership.

Cons

Creating new reports can be cumbersome at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S
Sharon

Retail, 500+ employees

Less than 6 months

4.0

Workfront overall

Pros

Centralizing project information and fostering collaboration are among the significant benefits of using Workfront, along with its impressive reporting capabilities.

Cons

Users often take time to become comfortable with the software, and interface streamlining could enhance user experience.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

P
Paulette

Information Services, 500+ employees

More than a year

5.0

Love this tool!

Pros

I prefer not to utilize text mode for report construction.

Cons

Utilizing text mode for report building is not preferable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

E
Eliabeth

Hospital & Health Care, 500+ employees

More than a year

4.0

My favorite project management system by miles

Pros

Workfront's ease of configuration and adaptability to organizational changes, coupled with its robust reporting and custom data features, make it invaluable for various organizations.

Cons

Well-configured Workfront systems generally have few drawbacks, but the abundance of features can overwhelm users initially.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Ashley

Hospital & Health Care, 500+ employees

Less than a year

4.0

Simple way to track complex programs

Pros

Workfront facilitates multiple users to update projects within a centralized program, enhancing transparency and identifying the need for resource allocation adjustments.

Cons

Dependency on planner licenses for project updates may necessitate manual intervention by users lacking such licenses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

K
Kathleen

Marketing and Advertising, 500+ employees

More than a year

5.0

Workfront review

Pros

It serves as our central repository for all projects flowing through our department, fostering transparency across the entire team.

Cons

I'd like easily accessible training information for new hires, such as quick start PDF documents.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

V
Vanessa

Hospital & Health Care, 500+ employees

Less than a year

5.0

I heart Workfront

Pros

Its ease of use and overall functionality contribute to its appeal as a project management solution.

Cons

The only regret is not adopting it sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erin

Education Management, 500+ employees

More than a year

4.0

Super powerful

Pros

The software is highly robust, offering extensive reporting and customization options without requiring technical expertise.

Cons

Due to its capability, the software can be challenging for non-project managers to use, but once mastered, it's incredibly powerful.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

7

L
Lance

Government Administration, 500+ employees

Less than 6 months

4.0

Close to Nirvana

Pros

Serving as a single source of truth, Workfront centralizes reporting from multiple systems, though it may not fully meet expectations for "factory" environments.

Cons

Training resources seem to be primarily focused on marketing, with insufficient documentation provided.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

R
Rebecca

Insurance, 500+ employees

Less than 6 months

3.0

New User

Pros

Project Managers find Workfront's schedule management and status updates straightforward and easy to maintain.

Cons

User Access Management lacks automation from an Administrative standpoint, particularly regarding user additions, changes, and deletions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

R
Renee

Retail, 500+ employees

Less than 6 months

4.0

New and Exciting Insight

Pros

Workfront's customizable nature opens up limitless possibilities, promoting user adoption and providing invaluable insights into project management dynamics.

Cons

While the Workfront Help Desk is exceptional, mastering the system thoroughly has been time-consuming, particularly in reducing the number of clicks needed to access information.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

K
Kathy

Online Media, 500+ employees

More than a year

4.0

Thoroughly thought out Proj Management tool for MarComm

Pros

A user experience refresh is overdue to minimize unnecessary clicks.

Cons

A UX refresh to minimize unnecessary clicks is overdue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J
Justin

Medical Devices, 500+ employees

More than a year

5.0

Medical Device

Pros

Workfront's user experience and customizability cater to diverse user needs, with the upcoming new experience generating excitement.

Cons

Workfront could improve the speed of refreshing on projects with numerous tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

K
Kyle

Marketing and Advertising, 51-100 employees

More than a year

5.0

Hands down, without Workfront my job would be frustrating.

Pros

For recent graduates entering the workforce, Workfront provides an introduction to work project management systems, offering efficiency and convenience in managing projects. Its features, such as resource allocation, task assignment, document upload, and project timelines, are particularly appreciated.

Cons

Initial navigation challenges with the main dashboard were exacerbated by recent updates, but forthcoming design enhancements are eagerly anticipated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Great Cloud-Based Project Management Solution

Pros

The configurability of the solution is impressive, allowing for unique project builds and robust reporting.

Cons

Usernames must be unique, which can be problematic for users accessing multiple platforms.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Rich software functionally

Pros

Workfront serves as a versatile project management tool, capable of handling diverse requirements effectively.

Cons

Familiarity with the software requires repetitive usage, but once mastered, it proves highly effective.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

5

T
Tina

Education Management, 500+ employees

More than a year

4.0

Workfront Powerhouse

Pros

Workfront is incredibly powerful for project management, providing insights into project realities when used consistently.

Cons

The software's extensive offerings can be overwhelming, suggesting a scaffolded approach during adoption to avoid getting bogged down in intricate details.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

10

B
Bob

Government Administration, 500+ employees

Less than a year

4.0

Workfront has great potential to assist your organizational transformation

Pros

With its user-friendly interface, Workfront simplifies reporting and dashboard creation, providing valuable insights into resource utilization.

Cons

Training materials are geared towards marketing, lacking comprehensive documentation for advanced reporting.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

Extremely robust

Pros

Workfront excels in data capture and tracking, providing customizable visibility levels and extensive options for organizational and user-specific customization.

Cons

The user interface poses challenges, especially for occasional users. However, the planned new UI for summer promises simplified layout templates.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

10

Functionality

7