Non-Profit Organization Management, 500+ employees
More than a year
“Workfront Does Everything but It Takes Awhile to LEarn”
Pros
Workfront boasts a wide array of features, including robust reporting, project management, and proofing capabilities.
Cons
Learning new features can be time-consuming and costly due to the software's complexity and expensive additional features.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“WORKFRONT saves us time and money”
Pros
Users appreciate Workfront's robust reporting capabilities, enabling effective communication of value and project metrics to leadership.
Cons
Creating new reports can be cumbersome at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
Less than 6 months
“Workfront overall”
Pros
Centralizing project information and fostering collaboration are among the significant benefits of using Workfront, along with its impressive reporting capabilities.
Cons
Users often take time to become comfortable with the software, and interface streamlining could enhance user experience.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Information Services, 500+ employees
More than a year
“Love this tool!”
Pros
I prefer not to utilize text mode for report construction.
Cons
Utilizing text mode for report building is not preferable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
More than a year
“My favorite project management system by miles”
Pros
Workfront's ease of configuration and adaptability to organizational changes, coupled with its robust reporting and custom data features, make it invaluable for various organizations.
Cons
Well-configured Workfront systems generally have few drawbacks, but the abundance of features can overwhelm users initially.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
Less than a year
“Simple way to track complex programs”
Pros
Workfront facilitates multiple users to update projects within a centralized program, enhancing transparency and identifying the need for resource allocation adjustments.
Cons
Dependency on planner licenses for project updates may necessitate manual intervention by users lacking such licenses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Marketing and Advertising, 500+ employees
More than a year
“Workfront review”
Pros
It serves as our central repository for all projects flowing through our department, fostering transparency across the entire team.
Cons
I'd like easily accessible training information for new hires, such as quick start PDF documents.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“I heart Workfront”
Pros
Its ease of use and overall functionality contribute to its appeal as a project management solution.
Cons
The only regret is not adopting it sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Super powerful”
Pros
The software is highly robust, offering extensive reporting and customization options without requiring technical expertise.
Cons
Due to its capability, the software can be challenging for non-project managers to use, but once mastered, it's incredibly powerful.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
7
Government Administration, 500+ employees
Less than 6 months
“Close to Nirvana”
Pros
Serving as a single source of truth, Workfront centralizes reporting from multiple systems, though it may not fully meet expectations for "factory" environments.
Cons
Training resources seem to be primarily focused on marketing, with insufficient documentation provided.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Insurance, 500+ employees
Less than 6 months
“New User”
Pros
Project Managers find Workfront's schedule management and status updates straightforward and easy to maintain.
Cons
User Access Management lacks automation from an Administrative standpoint, particularly regarding user additions, changes, and deletions.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Retail, 500+ employees
Less than 6 months
“New and Exciting Insight”
Pros
Workfront's customizable nature opens up limitless possibilities, promoting user adoption and providing invaluable insights into project management dynamics.
Cons
While the Workfront Help Desk is exceptional, mastering the system thoroughly has been time-consuming, particularly in reducing the number of clicks needed to access information.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Online Media, 500+ employees
More than a year
“Thoroughly thought out Proj Management tool for MarComm”
Pros
A user experience refresh is overdue to minimize unnecessary clicks.
Cons
A UX refresh to minimize unnecessary clicks is overdue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Medical Devices, 500+ employees
More than a year
“Medical Device”
Pros
Workfront's user experience and customizability cater to diverse user needs, with the upcoming new experience generating excitement.
Cons
Workfront could improve the speed of refreshing on projects with numerous tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Marketing and Advertising, 51-100 employees
More than a year
“Hands down, without Workfront my job would be frustrating.”
Pros
For recent graduates entering the workforce, Workfront provides an introduction to work project management systems, offering efficiency and convenience in managing projects. Its features, such as resource allocation, task assignment, document upload, and project timelines, are particularly appreciated.
Cons
Initial navigation challenges with the main dashboard were exacerbated by recent updates, but forthcoming design enhancements are eagerly anticipated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Not Specified, 500+ employees
More than a year
“Great Cloud-Based Project Management Solution”
Pros
The configurability of the solution is impressive, allowing for unique project builds and robust reporting.
Cons
Usernames must be unique, which can be problematic for users accessing multiple platforms.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 500+ employees
Less than a year
“Rich software functionally”
Pros
Workfront serves as a versatile project management tool, capable of handling diverse requirements effectively.
Cons
Familiarity with the software requires repetitive usage, but once mastered, it proves highly effective.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
5
Education Management, 500+ employees
More than a year
“Workfront Powerhouse”
Pros
Workfront is incredibly powerful for project management, providing insights into project realities when used consistently.
Cons
The software's extensive offerings can be overwhelming, suggesting a scaffolded approach during adoption to avoid getting bogged down in intricate details.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Government Administration, 500+ employees
Less than a year
“Workfront has great potential to assist your organizational transformation”
Pros
With its user-friendly interface, Workfront simplifies reporting and dashboard creation, providing valuable insights into resource utilization.
Cons
Training materials are geared towards marketing, lacking comprehensive documentation for advanced reporting.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than a year
“Extremely robust”
Pros
Workfront excels in data capture and tracking, providing customizable visibility levels and extensive options for organizational and user-specific customization.
Cons
The user interface poses challenges, especially for occasional users. However, the planned new UI for summer promises simplified layout templates.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
10
Functionality
7