Total 617 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

35%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

S
Stephanie

Marketing and Advertising, 11-50 employees

More than a year

5.0

the DBA journey

Pros

Workfront's consolidation capabilities, customization features, and powerful reporting and dashboard functionalities make it a valuable asset.

Cons

In-system notifications can overwhelm users, and there's a need for better aggregation of notifications. Additionally, creating reports with fields from tasks, issues, and projects can be frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

C
Christian

Retail, 500+ employees

Less than a year

5.0

It Does Not Exist!

Pros

While it offers considerable customization, some out-of-the-box features are irreplaceable.

Cons

Customizability in Workfront falls short of expectations; certain out-of-the-box features cannot be overridden.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

R
Rondale

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0

AGILE & WATERFALL - DALE CARRIDINE

Pros

Workfront is intuitive, facilitating a quick go-live process and serving as a primary collaboration platform.

Cons

Certain areas of Workfront may require more clicks than necessary, leading to inefficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lara

Wine and Spirits, 500+ employees

More than a year

5.0

Review

Pros

The ability to capture all project-related information and communications in a visible and reportable system is a notable feature of Workfront.

Cons

Limited functionality without a planner license poses restrictions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

D
Dave

Banking, 101-500 employees

Less than a year

4.0

PMO Review

Pros

Notifications, updates, and capacity management are efficiently handled.

Cons

Real-time updates are necessary, or else updates must be backdated to completed tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

Workfront PMIS

Pros

Workfront excels in managing marketing tasks and projects, offering seamless workflow management and task/approval reminders.

Cons

Lack of an undo feature is noted, and there's a desire for enhanced project management planning integration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

Love Workfront!

Pros

Workfront facilitates managing project requests, organizing internal teams and stakeholders, and providing visibility into project status. It fosters collaboration and enables teams to learn new skills more easily.

Cons

Reporting limitations exist unless users know how to manipulate reports in text mode; a more robust reporting system "out of the box" would be preferable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J
Jamie

Hospital & Health Care, 500+ employees

Less than a year

4.0

Workfront for Digital Marketing

Pros

Workfront streamlines email requests, campaign management, and resource allocation, enhancing collaboration and project reporting.

Cons

I would prefer if the software leaned more towards digital/email tasks rather than IT/creative projects.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

Good product still learning

Pros

Workfront's project management features and reporting capabilities are highly praised.

Cons

Reporting functions and integration with Active Directory present initial difficulties.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

E
Erica

Insurance, 500+ employees

More than a year

5.0

Workfront

Pros

Workfront offers flexible work management options and robust reporting tools, albeit with certain limitations.

Cons

Reporting limitations, lack of integrations with popular systems, and frequent changes in customer support representatives present challenges.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Great project management tool

Pros

I sometimes find it lacking in flexibility regarding date and constraint adjustments.

Cons

Workfront sometimes lacks flexibility regarding date and constraint changes, limiting user control.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J
Jill

Financial Services, 500+ employees

More than a year

4.0

Workfront

Pros

Workfront's flexibility provides users with multiple options for executing tasks effectively.

Cons

Navigating through information and documents in Workfront may require excessive clicking.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

J
Jaime

Health, Wellness and Fitness, 500+ employees

Less than a year

4.0

Workfront Review

Pros

Workfront excels in reporting, project timeline scheduling, and customization of data.

Cons

Limitations include the inability to integrate with older Outlook versions and restrictions on worker licenses for updates, hindering project forecasting and capacity planning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

A
Angela

Medical Devices, 500+ employees

Less than a year

4.0

Review

Pros

Facilitating conversations among team members to execute tasks is a key strength.

Cons

Planning based on tasks lacks a graphical planning tool.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

H
Heather

Environmental Services, 500+ employees

More than a year

4.0

Workfront

Pros

It centralizes project and task management, ensuring team and client awareness and continuity in case of unforeseen events.

Cons

Initial experiences were challenging due to ineffective account representatives, but improved significantly with the introduction of a remote system admin.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

H
Hemal

Education Management, 500+ employees

More than a year

3.0

Workfront for agile

Pros

There are numerous ways to accomplish tasks within the software, and once you're accustomed to it, the features are easy to use.

Cons

Agile capabilities are lacking, and the UI can be confusing for new users at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

L
Liz

Hospital & Health Care, 500+ employees

Less than a year

5.0

Great for many parts of a business!

Pros

Workfront offers a plethora of features that cater to various business needs, fostering an enterprise-wide approach.

Cons

The variety of methods available for completing tasks may lead to confusion and incorrect outcomes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

S
Stuart

Semiconductors, 500+ employees

Less than a year

3.0

Portfolio and Technical Project Management in one location

Pros

While Workfront allows for significant customization, its learning curve can be steep, and its reporting functionality may present some challenges.

Cons

Reporting remains challenging, but we anticipate improvements with the release of new reporting and analytics tools later this year.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

A
Anonymous

Not Specified, 51-100 employees

Less than a year

4.0

Workfront User

Pros

The versatility of Workfront stands out, allowing for customization to suit various company needs effectively.

Cons

New users may require some time to grasp all the features and functionalities.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

10

A
Alex

Computer Software, 500+ employees

More than a year

5.0

Let Workfront do the heavy lifting

Pros

Many manual processes can be streamlined and automated, leading to smarter team workflows.

Cons

While Workfront offers vast flexibility, it can lead to varied work approaches, highlighting the need for stronger governance in certain contexts.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10