Marketing and Advertising, 11-50 employees
More than a year
“the DBA journey”
Pros
Workfront's consolidation capabilities, customization features, and powerful reporting and dashboard functionalities make it a valuable asset.
Cons
In-system notifications can overwhelm users, and there's a need for better aggregation of notifications. Additionally, creating reports with fields from tasks, issues, and projects can be frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Retail, 500+ employees
Less than a year
“It Does Not Exist!”
Pros
While it offers considerable customization, some out-of-the-box features are irreplaceable.
Cons
Customizability in Workfront falls short of expectations; certain out-of-the-box features cannot be overridden.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“AGILE & WATERFALL - DALE CARRIDINE”
Pros
Workfront is intuitive, facilitating a quick go-live process and serving as a primary collaboration platform.
Cons
Certain areas of Workfront may require more clicks than necessary, leading to inefficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wine and Spirits, 500+ employees
More than a year
“Review”
Pros
The ability to capture all project-related information and communications in a visible and reportable system is a notable feature of Workfront.
Cons
Limited functionality without a planner license poses restrictions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Banking, 101-500 employees
Less than a year
“PMO Review”
Pros
Notifications, updates, and capacity management are efficiently handled.
Cons
Real-time updates are necessary, or else updates must be backdated to completed tasks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not Specified, 500+ employees
Less than a year
“Workfront PMIS”
Pros
Workfront excels in managing marketing tasks and projects, offering seamless workflow management and task/approval reminders.
Cons
Lack of an undo feature is noted, and there's a desire for enhanced project management planning integration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Not Specified, 11-50 employees
Less than a year
“Love Workfront!”
Pros
Workfront facilitates managing project requests, organizing internal teams and stakeholders, and providing visibility into project status. It fosters collaboration and enables teams to learn new skills more easily.
Cons
Reporting limitations exist unless users know how to manipulate reports in text mode; a more robust reporting system "out of the box" would be preferable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
Less than a year
“Workfront for Digital Marketing”
Pros
Workfront streamlines email requests, campaign management, and resource allocation, enhancing collaboration and project reporting.
Cons
I would prefer if the software leaned more towards digital/email tasks rather than IT/creative projects.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Not Specified, 500+ employees
Less than 6 months
“Good product still learning”
Pros
Workfront's project management features and reporting capabilities are highly praised.
Cons
Reporting functions and integration with Active Directory present initial difficulties.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Insurance, 500+ employees
More than a year
“Workfront”
Pros
Workfront offers flexible work management options and robust reporting tools, albeit with certain limitations.
Cons
Reporting limitations, lack of integrations with popular systems, and frequent changes in customer support representatives present challenges.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Not Specified, 500+ employees
More than a year
“Great project management tool”
Pros
I sometimes find it lacking in flexibility regarding date and constraint adjustments.
Cons
Workfront sometimes lacks flexibility regarding date and constraint changes, limiting user control.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Financial Services, 500+ employees
More than a year
“Workfront”
Pros
Workfront's flexibility provides users with multiple options for executing tasks effectively.
Cons
Navigating through information and documents in Workfront may require excessive clicking.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Health, Wellness and Fitness, 500+ employees
Less than a year
“Workfront Review”
Pros
Workfront excels in reporting, project timeline scheduling, and customization of data.
Cons
Limitations include the inability to integrate with older Outlook versions and restrictions on worker licenses for updates, hindering project forecasting and capacity planning.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Medical Devices, 500+ employees
Less than a year
“Review”
Pros
Facilitating conversations among team members to execute tasks is a key strength.
Cons
Planning based on tasks lacks a graphical planning tool.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Environmental Services, 500+ employees
More than a year
“Workfront”
Pros
It centralizes project and task management, ensuring team and client awareness and continuity in case of unforeseen events.
Cons
Initial experiences were challenging due to ineffective account representatives, but improved significantly with the introduction of a remote system admin.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Education Management, 500+ employees
More than a year
“Workfront for agile”
Pros
There are numerous ways to accomplish tasks within the software, and once you're accustomed to it, the features are easy to use.
Cons
Agile capabilities are lacking, and the UI can be confusing for new users at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Hospital & Health Care, 500+ employees
Less than a year
“Great for many parts of a business!”
Pros
Workfront offers a plethora of features that cater to various business needs, fostering an enterprise-wide approach.
Cons
The variety of methods available for completing tasks may lead to confusion and incorrect outcomes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Semiconductors, 500+ employees
Less than a year
“Portfolio and Technical Project Management in one location”
Pros
While Workfront allows for significant customization, its learning curve can be steep, and its reporting functionality may present some challenges.
Cons
Reporting remains challenging, but we anticipate improvements with the release of new reporting and analytics tools later this year.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Not Specified, 51-100 employees
Less than a year
“Workfront User”
Pros
The versatility of Workfront stands out, allowing for customization to suit various company needs effectively.
Cons
New users may require some time to grasp all the features and functionalities.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
10
Computer Software, 500+ employees
More than a year
“Let Workfront do the heavy lifting”
Pros
Many manual processes can be streamlined and automated, leading to smarter team workflows.
Cons
While Workfront offers vast flexibility, it can lead to varied work approaches, highlighting the need for stronger governance in certain contexts.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10