Total 2492 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Legal Services, 1-10 employees

More than a year

5.0
October 2021

clean app design

Pros

The overall look of this app is something I really appreciate and I also prefer that it's a dedicated app instead of just being an online tool.

Cons

At times people who aren't very familiar with the software can have a bit of trouble figuring out how to join a meeting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Jared Kinyua

Marketing and Advertising, 1-10 employees

More than a year

4.0
October 2021

flexible livestreaming across platforms

Pros

To be able to livestream across different platforms whether through Facebook, custom Twitch links or even from a mobile phone, is a really useful feature.

Cons

One thing that bothered me was that some features were still locked or disabled even with a paid membership while other software offers those same options for free or without limiting them behind a subscription.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

9

Functionality

7

DN

Dan Nice

Computer Software, 500+ employees

More than a year

4.0
October 2021

great platform

Pros

This software works really well for meetings. New users can get started with very little setup and it's simple to understand right away. Everything feels easy and it reliably does what it's supposed to do.

Cons

They've been adding features beyond meetings but I don't see those getting used much. It's solid for meetings but outside of that, it doesn't offer a lot that feels necessary.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

CM

Charles Miller

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2021

liefsaver for my business!

Pros

The platform has been a lifesaver for my business. The biggest advantage for me is being able to handle video calls, webinars and screen sharing all in one place.

Cons

This platform puts limits on meeting time and the number of people who can join. A few features also take some time to figure out but overall the experience has been extremely good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Computer & Network Security, 500+ employees

More than a year

5.0
October 2021

innovative tool

Pros

With so many conferencing tools available, this tool still feels like the one setting the pace for innovation. Ever since the pandemic, dependable communication has been essential and the system has consistently come through without letting me down.

Cons

This issue seems to have been fixed recently but there was a time when the audio quality was lacking. I used to teach music lessons online and it became a real problem whenever students played their instruments.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MRN

Mauricio Rodriguez Novelo

Real Estate, 11-50 employees

More than a year

5.0
October 2021

essential for remote meetings

Pros

I can set up meetings with the work team so effortlessly and that is a must in these post-pandemic times. It's a daily-use tool that has practically taken the place of working from an office.

Cons

There really isn't anything I dislike about the software. It feels very complete and includes all the features needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

TM

Terri Mosher

Staffing and Recruiting, 1-10 employees

More than a year

4.0
October 2021

meet anywhere

Pros

Being able to join meetings from almost anywhere is a big plus. Whether I use my computer or my phone, I still get access to the same features which makes it really convenient.

Cons

One thing that could be better is having fewer different numbers for each meeting because keeping track of all of them can be a bit inconvenient.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Outsourcing/Offshoring, 500+ employees

More than a year

4.0
October 2021

practical meetings and planning

Pros

This app is very easy to use especially for employees who handle meetings every day. It helps teams connect better and still keeps things professional since you can change your background even when working from home. Being able to schedule meetings in advance also makes planning and time management much more efficient.

Cons

A useful addition would be a feature that lets hosts control members comments more effectively.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

JL

Justin Lowe

Information Technology and Services, 51-100 employees

More than a year

5.0
October 2021

quick access

Pros

Joining meetings is really convenient since you can set everything up with a link and hop in through email or the app.

Cons

At times, meetings can lag or freeze especially when the internet connection is poor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

David David

Furniture, 1-10 employees

Less than 6 months

4.0
October 2021

solid platform

Pros

The platform has been solid for me, with really good audio and video quality during meetings. It's simple to use and the document sharing, screen sharing and recording features are all very useful.

Cons

I honestly don't have any complaints about it at this point and there isn't anything I can think of that I'd want changed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AK

ALPER KOPUZ

Information Technology and Services, 51-100 employees

More than a year

4.0
October 2021

Strong quality

Pros

When it comes to remote meeting tools, the software is one of the better options available. The video quality is very good and the latency stays low during calls. It's also helpful that the administrator can mute everyone when needed. A large number of participants can join at the same time without affecting the overall system and even with heavy traffic, the meeting quality remains stable. For instant chat as well as meeting performance, this software does a good job.

Cons

Pricing could be more manageable. If students want to use it, they still have to pay a fairly high amount so the cost really should be lower. The design and overall look of the platform could also use some improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

VSTQ

Vitto Sebastian Torres Quispe

Consumer Electronics, 11-50 employees

More than a year

5.0
October 2021

virtual backgrounds

Pros

Something that really helps with this platform is the option to use virtual backgrounds. It's a real lifesaver especially for short presentations. Screen sharing is also very useful and being able to remotely take control of another computer makes it much easier to give support or get help from colleagues when needed.

Cons

A downside is that there's no proper gain control for the computer volume when sharing audio from a program or video and the bitrate is quite low.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

GP

Gayuru Premaratne

Information Technology and Services, 11-50 employees

Less than a year

5.0
October 2021

love it!

Pros

Whether it's team discussions, daily progress check-ins or regular meetings, the tool has made everything run smoothly with its high quality conferencing. The screen sharing is especially helpful and works flawlessly without any lag which has honestly been a lifesaver. Another big plus is the mobile app. If I don't have my laptop with me, I can still join meetings from my phone without any trouble. It gives me the flexibility to access this tool from anywhere, no matter which device I'm using.

Cons

I've noticed is that the mobile app is missing a few features that are available on the desktop version. It would be much better if the mobile app included all the same functions too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KC

katherin colan

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
October 2021

practical scheduling

Pros

Scheduling meetings ahead of time is very convenient and the platform is simple to use. It lets us set the day and time that work best for both staff and patients and it also keeps a record of attendance along with the information that was shared.

Cons

One thing that can be inconvenient with the system is the limited meeting duration since at times it doesn't leave enough room for all attendees to join.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

CW

Christine Wang

Education Management, 101-500 employees

More than a year

5.0
October 2021

breakout rooms keep classes connected

Pros

During remote work and online school, this app has been incredibly valuable. It helped our university keep classes going and made it possible to have meaningful discussions in smaller groups with the breakout rooms feature. The platform is also very simple to pick up and the tools are genuinely useful. Features like raise hand and the chat box are especially important for keeping classes organized and running efficiently.

Cons

Honestly I can't think of any downsides to this software. Every time I've used the software, it has worked pretty smoothly for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AI

Andres Ibarra

Education Management, 500+ employees

More than a year

4.0
October 2021

versatile video meetings

Pros

It works well for video conferencing and comes with several handy features including screen sharing, file sharing and audio and video sharing.

Cons

It's a solid option for online classes and remote communication but some features occasionally crash and the interface feels a bit outdated. The host controls could also be easier to access and simpler to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

A

Anonymous

Education Management, 11-50 employees

More than a year

5.0
October 2021

Useful recordings

Pros

What I appreciate most about this software is how simple the features are to figure out and how affordable it is. There is a free personal account option with up to 30 minutes of meeting time, along with paid plans that are licensed to the paying organization, like the university I currently attend. The added security on licensed accounts is also a big plus because it helps make sure only authorized users can join a specific meeting ID which reduces the chances of intruders or uninvited participants getting in. On top of that, the recording feature is very helpful for students since professors can record class sessions and upload them to the class folder making it convenient to go back and review what was discussed. Hosts can also cut down on unnecessary distractions during lectures or meetings by turning cameras and microphones off when needed, then enabling them again during open forums or group discussions. More importantly, this software is also very useful for students like me when it comes to recording both individual and group video presentations.

Cons

A downside of using the software is that its performance heavily depends on the quality of the user's internet connection. If the connection is weak, delays are very likely and there is even a chance of getting disconnected in the middle of a meeting or class. Another limitation comes from the technical specifications of the device being used whether it is a computer, tablet or smartphone. If the device has lower capabilities, it may restrict the bandwidth available and affect camera performance. It can also prevent access to certain features including virtual backgrounds and video effects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Internet, 1-10 employees

More than a year

4.0
October 2021

excellent screen sharing

Pros

The free one-on-one meetings are really useful! It also lets up to 100 participants join a meeting at the same time for free for up to 40 minutes which is a big plus. The screen sharing features are especially impressive and work really well.

Cons

At times, the audio settings act unpredictably which can be frustrating. The app also feels a bit heavy on low-spec systems and beginners may find it somewhat tricky to figure out all of the available features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

7

EM

Evans Mosomi

Computer Software, 500+ employees

More than a year

5.0
October 2021

compact workflow that works

Pros

The workflow is easy and the platform stays compact in how it's used.

Cons

It's not very clear which user is dealing with low bandwidth.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

IT

Ilan Tesone

Graphic Design, 1-10 employees

More than a year

5.0
October 2021

secure recurring meetings

Pros

I like that meetings can be protected with passwords which adds a nice layer of privacy when you need one-on-one time with a teammate. Sending links by email is simple and the recurring meeting option is especially useful when the same meeting needs to happen at the same time every week or throughout the month. The tool also does a solid job recognizing either a built-in laptop webcam or an external one and it works well with headphone audio input too. I've rarely run into any issues with the hardware check. My favorite part is probably the virtual backgrounds! They can brighten up your video feed or replace your actual room with something more polished, like a professional corporate setting.

Cons

One small thing I've noticed is that the mute function while fast and dependable most of the time, can occasionally cause minor slipups. Since it may be tied to a keyboard button as well as the on-screen control, it's possible to unmute by accident. Other than that, I really can't think of any meaningful problems and even this one is not a big deal once you're paying attention to the mute icon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8