Zoom Reviews

Pros

It has become my go to platform for virtual meetings and audio or video conferencing. Plus it offers really great value for the price especially with its recording capacity and the range of features available. It is also very simple to navigate which makes communication across large teams and resource sharing much more convenient.

Cons

Overall I am happy with it but the chat can feel a bit limited at times compared to what I need. I also sometimes struggle to find the emojis or stickers I want. Since it's mainly a professional platform that's understandable though it would still be nice to see some improvement there.

Pros

Zoom Workplace keeps collaboration and video calls simple which makes it a great fit for work. The interface is also clean, well organized and easy to use. Since most people already know how it works, inviting others to meetings rarely causes any confusion or delays. It is also been very reliable like no outages or major access issues in my experience. Another big plus is how accessible it is worldwide so connecting with partners in different countries feels effortless.

Cons

One issue I have run into is that it can get laggy or choppy even when my internet connection is strong. At first I thought the problem was with my provider but after checking, it was clear Zoom itself was causing the lag especially in larger meetings. I do not really notice this during one on one or small group calls but in big meetings, the choppiness and delay become much more noticeable.

Pros

Overall it's been very reliable for group meetings and even courtroom appearances. It has all the features I need and it works really well with my high-end video camera.

Cons

It takes a while to load. Moving between phone and PC can be frustrating too and there are moments when I end up having to figure out the room number and passcode from the meeting link.

Pros

It works really well when you cannot attend a meeting in person or when you are out of town but still need to be there.

Cons

At times the connection is unstable or does not work properly which becomes frustrating when you need to join something on time.

Pros

Getting started with it is incredibly easy. Plus it connects nicely with my Outlook Calendar and both audio and video quality have been consistently very good. It also makes it simple to talk with other team members without any hassle.

Cons

The scheduler feature could definitely be better. Like I have tried to set up meetings for my coworkers and boss but they never show up on their calendars. Though I am not sure if it's something I am doing wrong or a limitation of the tool but it has not worked for me.

Pros

The fact I love is that getting started with it is pretty easy and the setup process is simple too. It also comes with plenty of features that add value to the experience whether you are hosting a meeting or joining one as a participant.

Cons

One issue I ran into was not really with the tool itself but with how it was introduced at a previous job. We were switched over to it with very little training so it was harder to make proper use of some of the key features.

Pros

Using it has not been a problem at all and it covers everything I need for remote collaboration. I can jump on video calls or voice calls, share my screen when presenting and use the recording feature when I need to save meetings for later. Overall it's been an excellent tool for teamwork, collaboration and online meetings.

Cons

After I have joined a meeting, the app sometimes starts reinstalling itself or running an update. Though it is not a big issue and it might just be because I do not always keep it fully updated but it can still be a little annoying.

Pros

Connection quality stays consistently excellent, even when bandwidth is low. It is also very user-friendly as you can join a meeting with just one click, without creating an account or downloading bulky software.

Cons

The note taking feature still needs work and the screen sharing option can be pretty confusing when you are the one presenting.

Pros

Zoom brings meetings, chat, email, calendars and whiteboards into one place which makes day to day work much easier to stay on top of. The video call quality is also better than a lot of competing platforms and it offers more useful calling options as well.

Cons

One problem is that it feels too focused on meetings. Also adding extras like Zoom Phone, Webinars or advanced AI features can quickly drive up the total cost.

Pros

One thing that works really well with it is that attendees can join a call without having their own Zoom account or even installing the app. Screen sharing including computer audio is very simple. On the Mac app, I can move the call window over whatever I am presenting which helps me arrange my screen the way I like. The whiteboard feature is also very useful. I also appreciate that when I record meetings, I can just send people a link to the replay instead of uploading the file somewhere else like YouTube.

Cons

A downside is that the included storage for meeting recordings fills up very quickly. Since the lowest annual business plan is not cheap, I often have to download the recordings I want to keep and free up space for only the calls I want to leave accessible via a replay link. The settings pages are also very cluttered and seem to get rearranged often which makes it harder than it should be to find what you need especially when setting up workshop sessions in advance.

Pros

Built-in screen sharing and recording are the features I like most in this tool especially because I can use them right away while giving presentations.

Cons

Just keep in mind that the free version limits calls to 40 minutes. Other than that, I have not really had any issues.

Pros

Something that really works well is how attendees can join a call without needing an account or even installing the app. Screen sharing including audio, is very convenient and on the Mac app I can move the call window over whatever I'm presenting which makes it much easier to arrange my screen the way I want. The whiteboard is useful too. I also appreciate that when I record meetings, I can just send someone a link to the replay page instead of uploading the file somewhere else like youtube for people to watch it.

Cons

A drawback is that the starting storage space for recordings is pretty limited. Since the lowest annual business plan isn't exactly cheap, I often have to download the recordings I want to keep and free up the software's storage for only the meetings where I still want to share a replay link. Also the settings pages feel very convoluted and seem to get rearranged often which makes it frustrating to find what you need especially when setting up workshop sessions ahead of time.

Pros

One thing I appreciate most about this tool is the built in screen sharing and recording which I can use right away whenever I'm presenting.

Cons

The only thing to keep in mind is that calls on the free version are capped at 40 minutes. Aside from that I haven't really run into any issues.

Pros

Hosting webinars and larger sessions has been really dependable! The audio and video stay strong even when a lot of people are in the meeting and it's smooth to join from just about any device. There's very little setup involved which makes a big difference when you're coordinating a large group.

Cons

Issue is the time limit on the free plan which can get in the way during longer sessions or training events. A few of the more advanced settings are also tucked away and aren't very accessible to find.

Pros

This has been the best app for making calls with my coworkers whether we're in meetings or reviewing projects together!

Cons

I honestly couldn't find anything to dislike about the app because it works really well for exactly what we need.

Pros

It's gone way beyond basic meetings now! Chat, phone, whiteboard, scheduling and docs are all tied together in one place! Having everything connected like that really cuts down on wasted time.

Cons

Tradeoff is that there are a lot more tabs, features and settings than before. It's powerful but it can feel a bit overwhelming when all you want is to jump on a quick call.

Pros

Easy to use and it covers everything I need in one place including chat, polls, quizzes and webinars. It also integrates really well with Outlook, Slack and other tools which makes it even more convenient to use.

Cons

I don't have any real complaints. I've been using it for more than four years now and it has consistently worked well for me without any issues.

Pros

Runs well across pretty much every environment, is very user friendly and doesn't take much effort to set up. It's self explanatory enough that no user training is really needed.

Cons

Browser popups that switch you over to the actual app can be a bit confusing to understand. On top of that some browsers tend to crash while opening it.

Pros

Feels very easy in the way it's organized so everything is simple to figure out and each feature is easy to find and use.

Cons

The sheer number of features can feel a bit overwhelming. It's not really a negative but having better guidance on how to move through everything would definitely help.

Pros

It is easy to use and the video call layout works well especially in larger organizations. The way the icons are arranged on screen feels practical for different types of users including people with varying levels of comfort and ability.

Cons

Feels a bit too generic when it comes to calls that need a more customized purpose. For 1:1 client meetings, it can come across as somewhat informal from a user perspective and overall it seems better suited to internal meetings.