Ronisha H.
Consumer Services, 1-10 employees
More than a year
“pretty easily accessible”
Pros
I must say it makes it possible to stay connected from anywhere which is one of its biggest advantages. Getting started is pretty easy too and signing up is quick and accessible. That convenience is especially valuable when working from home.
Cons
Like most online services, it does have occasional issues. There were times when the connection was unstable which caused interruptions and at certain points it was not possible to connect at all for a while.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Design, 1-10 employees
Less than a year
“Worth every penny”
Pros
Getting started with it is pretty easy and it connects without any hassle. It consistently feels like I am getting exactly what I paid for so the value for money is definitely there.
Cons
At times the video view looks a bit unclear and needs a little time to stabilize. On the positive side customer support has been very helpful and using email and messaging is simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Design, 1-10 employees
More than a year
“worth every penny”
Pros
Using it is easy and connecting happens without any trouble. It consistently feels like I'm getting exactly what I paid for so the value for money is definitely there.
Cons
Sometimes the video quality comes through a bit unclear and needs a little time to stabilize.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Ronisha Henry
Consumer Services, 1-10 employees
More than a year
“Remote connection boost”
Pros
No matter where I am this platform makes it simple to stay connected! Getting started is quick, signing up is easy and that is a huge advantage when working from home.
Cons
Like most online services, it does have its hiccups. There were times when the connection was not very stable which caused interruptions and sometimes even made it impossible to connect for a while.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Jon Jardin-Hallett
Dairy, 500+ employees
Less than 6 months
“Clear scheduling”
Pros
So easy to figure out and the integrations work really well. It has been good value for money especially since we used the API to connect video calls and interviews with our Eploy ATS/CRM platform.
Cons
There really isn't much to complain about because we haven't experienced any problems up to this point.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Andrea Lynn
Financial Services, 1-10 employees
More than a year
“trusted choice for client meetings”
Pros
One of the best things about the platform is how widely known and trusted it is which makes me feel comfortable and confident when inviting new clients to join a meeting.
Cons
When compared with something like Google Meet, it seems to require very fast internet to connect and keep calls stable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kai Zhou
Real Estate, 11-50 employees
Less than 6 months
“review of platform”
Pros
Having video meetings, messaging and collaboration tools all in one place makes it really convenient to use and the platform feels easy overall. It helps bring everything together in a way that improves work efficiency.
Cons
Some of the collaboration features still feel a bit less refined or accessible than tools built specifically for those tasks especially when it comes to advanced document editing or project management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Rachael Yoder
Real Estate, 1-10 employees
More than a year
“convenient mobile meeting scheduling”
Pros
Scheduling a meeting while I'm out and about is really convenient with the mobile app especially when the person I'm setting it up with is already in my contacts.
Cons
Problem is that the free plan ends meetings at 40 minutes. It would feel more reasonable if the limit were either 30 minutes or a full hour instead.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Music, 500+ employees
More than a year
“modern UI”
Pros
The interface feels modern and polished and it comes with plenty of really useful features even on the free plan. Inviting other people is quick, it handles group meetings well and tools like breakout rooms and chat are especially helpful and easy to use.
Cons
There are still occasional security concerns that can be a problem. It's also frustrating that some helpful features are only available behind a paywall and the audio while screen sharing can be unreliable at times and doesn't always work consistently.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
E-Learning, 11-50 employees
Less than a year
“whiteboard and sharing shine”
Pros
Every day I rely on it to stay connected with my team remotely. The whiteboard and screen sharing features have been especially useful because they help me present my ideas to everyone much more clearly and effectively.
Cons
At this point I haven't run into any issues. If I notice anything that could be improved later on, I'd update my feedback then.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Arifa Mariyam Mariyam
Accounting, 1-10 employees
More than a year
“dependable virtual communication”
Pros
Has been a really convenient and effective tool for virtual communication. It's simple to use, widely available and makes it easy for people to connect with others around the world.
Cons
I don't have any complaints about this software. It's very convenient, works well and has been excellent for work, homeschooling and online courses or classes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Natalie Sedjroson
International Trade and Development, 11-50 employees
Less than a year
“takes little time”
Pros
Getting audio and video meetings up and running takes very little time and I also appreciate that it brings unified communication tools together in one place. The instant messaging feature during meetings is especially useful for sharing quick notes and side discussions without interrupting the call.
Cons
It is fairly easy to use but it still needs a complete setup before everything works properly. Because it includes so many different services, parts of it can also feel a bit complex at times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Stephanie Laya
Financial Services, 101-500 employees
More than a year
“fast scheduling and sharing”
Pros
Connecting video meetings across different platforms has been really convenient. The Google Calendar plugin works especially well because it lets me schedule meetings right from my main email service and if I ever forget to include the invite, sharing the meeting link is quick since it's available inside the meeting with just a button click.
Cons
One thing that bothers me is that when I cancel a meeting through a third party service like Google Calendar, it doesn't always get removed from the app so I still end up receiving reminders for a meeting that was already canceled.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Blair Barnes
Retail, 51-100 employees
More than a year
“offers outlook calendar integration”
Pros
Using this platform has been really easy and I especially appreciate how well it syncs with my Outlook calendar to help me get the most out of it.
Cons
I haven't run into many problems. A recent update did interfere with my Outlook calendar connection but our IT team was able to get it fixed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kayode Oladeji
Real Estate, 11-50 employees
More than a year
“recordings available for every meeting”
Pros
I really appreciate the recording option because it lets me save sessions and important meetings to watch again later. That way I can always go back and pick up any details I may have missed.
Cons
Data usage is quite high and that becomes a problem when the connection is not very strong. When that happens the app starts lagging and I sometimes miss important information or instructions because of it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Jean-Pierre Niyikora
Higher Education, 500+ employees
More than a year
“Perfect for group collaboration”
Pros
It is very user friendly and the interface is laid out in a way that makes everything simple to figure out. It works well for collaboration across large groups and suits different kinds of businesses. A lot of people also prefer it because there's a trial version available for basic use.
Cons
I find the security to be concerning especially after incidents like 'zoombombing'. That said I'm happy to see that the security has gotten better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Trinidad Flores
Outsourcing/Offshoring, 500+ employees
More than a year
“efficient tool”
Pros
Running our team video calls and daily meetings through it has been a really positive experience. It's very simple to use, highly versatile and comes with plenty of features that make it a strong fit for our business needs. The layout feels accessible so getting into meetings and using the tools never takes much effort.
Cons
I do wish it offered a few more customization options. I've also run into bugs and glitches before though that doesn't happen often.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
7
Tyler Lee
Construction, 51-100 employees
More than a year
“best one out there!”
Pros
Compared with other video conferencing tools I've tried, this has been the best one for me! It's very simple to learn and set up and features like screen sharing make a real difference during meetings.
Cons
An issue with it is that the connection can be interrupted pretty easily. When that happens the video may freeze, the audio may cut out or sometimes both happen at once.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Therrin Wilson
Education Management, 500+ employees
Free Trial
“effortless to stay in touch”
Pros
The software comes with practical, user friendly features that make staying in touch feel effortless. The video meetings are consistently stable and options like screen sharing and chat make working together much better. It also runs reliably across different devices without needing much setup.
Cons
Pricing can feel a bit steep when compared with other similar platforms. A number of helpful features are only available on paid plans which may be restrictive for individuals or smaller teams.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Luke Howel
Banking, 500+ employees
More than a year
“handy communication”
Pros
One thing that really works well is how useful it is for communication, file sharing and keeping track of different call rooms. It also saves time by not making you create a new link every single time.
Cons
There is not much of a downside to point out. The only thing worth mentioning is that it can feel a bit expensive compared with free options like Google Meet or the free version of Slack.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
