Zoom Reviews

Pros

Being able to schedule meetings, run group calls and use breakout rooms has been a huge plus and the video quality is consistently very good.

Cons

Frustrating part is the free plan limiting meetings to 40 minutes and it's disappointing that the AI companion isn't included during that time. If meetings are already capped at 40 minutes, having the AI companion available for those 40 minutes would make a lot of sense.

Pros

Right away the platform stands out for its incredible file management and strong team collaboration features. The customer support team is also really helpful and the platform is very simple to use. Other than that it offers excellent value for money and the video call quality is cool and consistently good!

Cons

At times there are too many ads which can be annoying. I also don't like that it depends entirely on an internet connection to work and there have been occasions when bugs caused issues.

Pros

The mobile app worked really well on both my iphone and desktop and switching between devices during calls felt smooth.

Cons

Calls kept dropping over and over and instead of getting help directly from their support I had to go through Ergos tech support.

Pros

Helps us stay connected with vendors and employees who aren't in the office. It makes both quick, impromptu conversations and scheduled meetings much more convenient to handle.

Cons

Since we mostly work on desktops, the issue is that many of them don't have built in microphones. Because of that, we usually have to switch over to dedicated laptops or our phones.

Pros

Makes team collaboration quick and convenient. The video quality is usually clear, the audio is solid and setting up meetings or joining them through Outlook is pretty easy.

Cons

Every now and then, calls drop without warning or the sound cuts out. A stable internet connection is really important if you want the call to go well.

Pros

Using this has been really easy and the interface looks polished and visually appealing. It's an excellent platform for video conferences and webinars especially for my work meetings.

Cons

Every now and then the platform has trouble transmitting audio or video correctly although it doesn't happen often. I also think meetings on the free plan should last at least 60 minutes instead of being limited to 40.

Pros

Connecting with vendors and coworkers through audio and video has been very dependable with very few issues during meetings.

Cons

A limitation is that many of our workstations are desktop computers so participating isn't possible unless there's a microphone available. In those cases we have to switch to a laptop or join from a cellphone.

Pros

After using this software for nearly 2-3 years, it has consistently worked reliably for me without bugs or issues. It's a really solid app for meeting people anytime and from anywhere and it makes remote work very practical. The audio quality, video conferencing and video calls are all great. It also feels like good value for the money so I'd definitely recommend it to others! One thing that matters a lot to me is customer service and their team has been active and responsive whenever needed.

Cons

Honestly there's nothing about it that I dislike. I've been very happy with the app overall and really love everything about it.

Pros

Handled the scale of my academic conference really well. I recently used it to run multiple video calls at the same time with anywhere from 10 to 300 participants and we ran into very few technical problems overall.

Cons

The issues we did run into were mostly with the presentation features. Screen sharing could get pretty laggy and sharing multimedia during the call sometimes caused audio problems for some participants.

Pros

Has been the most dependable for me when it comes to joining meetings quickly and keeping calls running without issues. Being able to hop into a meeting from a single link and start meetings directly from Outlook, helps everything begin on time and cuts down the trouble for both coworkers and outside guests. Since our team works in Outlook, it's really helpful that this software syncs with my calendar and drops the meeting link in after I add a recipient. The audio and video quality stay consistently solid even in larger meetings and tools like screen sharing, breakout rooms and virtual backgrounds are easy to use. It also holds up well during long meetings and manages different internet conditions better than a lot of other platforms which makes it reliable for collaboration and presentations. The chat is enjoyable to use too and I especially like being able to send direct messages to other participants during a meeting. The recorded transcript is also a big plus because it helps me keep track of everything that was discussed.

Cons

One thing I'd change is having my link added automatically as soon as I schedule a meeting in Outlook, rather than only after I add a recipient because that interrupts my workflow a bit. The platform can also feel somewhat overwhelming because there are so many features and settings built into the interface. Moving between meetings, chat and the extra tools doesn't always feel as accessible as it should and some of the more advanced options take more digging to find than necessary. From time to time, audio or connection problems still happen and spending long stretches in video meetings can definitely lead to screen fatigue especially on days when the platform is being used constantly.

Pros

We coordinated everything on Zoom so moving over should be a simple transition without any extra cost. And that kind of setup does not come up very often.

Cons

Frequent operational glitches are the biggest issue. Since we use it daily for group sessions, whenever I am asked to take over as host, about half the time I never get notified that someone is sitting in the waiting room and the load times can be painfully slow.

Pros

Having chat sessions built in is really useful and the video call quality has been consistently very good. It also does a great job with file management and the screen sharing feature is something I rely on a lot. The auto-record option is a big advantage for hosts and their customer support team has been helpful whenever needed. In short it is very simple to use, offers excellent value for money and works really efficiently for team collaboration.

Cons

Only thing I don't enjoy is that it uses a high amount of data. It also has some bugs and occasional issues and the ads can be distracting at times.

Pros

Setting up invites and scheduling calls is really easy, whether it's a one on one meeting or a webinar with thousands of attendees. The annotation tools during screen sharing are also a nice touch and make collaboration better.

Cons

The thing that could be improved is how differently microphone volumes come through from person to person. Also it would help a lot to have better audio balancing so louder mics get toned down and quieter ones are boosted. It would also be useful to show more clearly when multiple people start talking at the same time because of lag since in larger calls it can be difficult to tell who actually spoke.

Pros

Right away the layout feels simple to work with and includes the key features I need to stay productive. Creating, saving and sharing files is very easy too which makes getting work done much easier.

Cons

One biggest limitation is that not enough people are using it yet for it to be truly practical. Most people still rely on Google Drive so that ends up being the more convenient option. I do think it is the better product but I probably won't use it much until adoption becomes more widespread.

Pros

Zoom Workplace has become our organization's go to choice for managing meetings. Overall it handles everything well from scheduling with convenient embedded links to video calls and recordings afterward that we can use later for coaching and follow-up.

Cons

The issue that comes up from time to time is when people from other organizations use different platforms. They can sometimes run into trouble joining our Zoom calls so the experience for non-Zoom Workplace users could be made more seamless and less frustrating.

Pros

Using it has been a really positive experience. As it is simple to navigate, dependable and the video and audio quality stay consistently the best. It also fits nicely into calendar tools and team workflows which makes scheduling meetings and working with clients or staff feel pretty simple, even for people who aren't very technical.

Cons

A downside is that some of the more advanced features are only available on the higher-tier plans and now and then updates change settings without much warning. Plus more built-in customization options without having to upgrade would definitely make it better.

Pros

Getting started with Zoom workplace is very easy. As it makes video calls and meetings simple to run and it really helps teams collaborate better in the workplace.

Cons

Honestly there is not much I dislike about it. The only thing I'd mention is that using it for meetings on a mobile phone tends to drain the battery pretty quickly, I mean it works much better on a laptop or desktop.

Pros

During the pandemic this product completely changed how students, employees and plenty of other people could collaborate, attend classes and simply stay connected. In short it is very simple to use for calls, meetings, learning sessions and similar day to day communication needs.

Cons

It is mostly recognized as a tool for video calls and meetings. Even if it may be one of the best options in that area, choosing to switch over to this single platform from other competing alternatives may not be the most easiest decision.

Pros

Having whiteboards and documents built in is really helpful and I like that everything is saved so it is there to refer back to in the next session. The free version also gives very good value since the meeting length is usually enough to keep everyone focused and still have a productive session or meeting.

Cons

I mainly use it for teaching so it works best when collaborators join from a desktop or laptop. On the mobile app it is harder for them to follow along and they cannot make full use of all the helpful features. At times it honestly makes me wish it didn't offer a mobile version at all.

Pros

It has been a really amazing collaboration tool for bringing meetings, documents and chat together in one place and the AI features fit in naturally without any hassle.

Cons

Only part I liked the least is that meetings are limited to 40 minutes on the free version and you only get longer meeting times if you upgrade to the paid plan.