Zoom Reviews

Pros

Being able to schedule meetings, run group calls and use breakout rooms has been a big plus. The video quality is also consistently good which makes the whole experience much better.

Cons

To me free plan is frustrating because meetings are capped at 40 minutes and the AI companion is not available during that time. If the limit is going to stay at 40 minutes, having access to the AI companion for those 40 minutes would make a lot more sense.

Pros

During meetings, sharing files and updates works really well and it often makes collaborating more efficient than relying on email or phone calls.

Cons

Once conversations go on for a while, finding specific information gets more difficult. Important details can end up buried in the chat history so I usually have to write down or move key points into other tools.

Pros

One thing that really stands out is the excellent file management. The support team has also been helpful whenever needed. Also it is very simple to use, offers strong value for the price and the video call quality is really good. On top of that the collaboration features work incredibly well for teams.

Cons

At times there can be too many ads which gets annoying. Also it depends entirely on having an internet connection and I have run into bug issues from time to time.

Pros

Zoom makes team collaboration quick and simple. Also video meetings are generally clear and the audio quality is amazing too. Setting up meetings, joining them and saving them to Outlook is also very easy.

Cons

Most of the times calls drop without warning or the audio cuts out completely. So a stable internet connection is really important if you want the meeting to go well.

Pros

It is very simple to navigate and the interface has a polished, visually appealing look. Overall it is an excellent platform for video calls and webinars especially for my work meetings.

Cons

Every now and then it has trouble transmitting audio or video correctly although it doesn't happen often. I also think the free plan should allow meetings to last at least 60 minutes rather than cutting off at 40 minutes.

Pros

Connecting with vendors and coworkers through it has been very dependable and both the audio and video usually work with very few issues.

Cons

One downside is that many of our workstations are desktop computers so if there is no microphone available, it's impossible to participate properly. In those cases we have to switch over to a laptop or join from a cellphone.

Pros

After using Zoom Workplace for almost 2 to 3 years, I must say it has consistently worked very well for me without bugs or technical issues. In short it is a really reliable app for meeting people anytime and from anywhere and it has made remote work much more practical. The audio quality, video conferencing and video call performance are all fantastic. It also feels like very good value for the price so I would gladly recommend it to others. One thing that matters a lot to me is customer support and their team has always been active and responsive.

Cons

Honestly I am happy with everything about it. As it is a really good app and I can't think of anything I dislike about it.

Pros

Zoom has been very dependable for me especially when it comes to joining meetings quickly and without hassle. Being able to jump into a call from a single link, plus launch Zoom meetings directly from Outlook, helps everything start on time and removes extra friction for both coworkers and external attendees. Since we already work in Outlook, I really value how it connects with my calendar and inserts the meeting link once I add a recipient. The audio and video quality stay consistently good too, even in larger meetings and tools like screen sharing, breakout rooms and virtual backgrounds are straightforward to use. It also stays stable during long sessions and handles different internet conditions well which makes it a trustworthy option for collaboration and presentations. The chat is enjoyable to use too and I especially like being able to send direct messages to other participants during a meeting. On top of that the recorded transcript is incredibly helpful for keeping track of everything that was covered.

Cons

One thing I would change is having my Zoom link added automatically as soon as I schedule a meeting in Outlook, instead of only after I add a recipient because that interrupts my workflow a bit. The platform can also feel somewhat overwhelming at times because there are so many features and settings built into the interface. Moving between meetings, chat and the extra tools is not always as user friendly as it could be and some of the more advanced settings take more digging to find than they should. Plus every now and then audio or connection issues still happen and after spending a lot of time in back to back video calls, I must say it can definitely add to screen fatigue.

Pros

I must say it makes it possible to stay connected from anywhere which is one of its biggest advantages. Getting started is pretty easy too and signing up is quick and accessible. That convenience is especially valuable when working from home.

Cons

Like most online services, it does have occasional issues. There were times when the connection was unstable which caused interruptions and at certain points it was not possible to connect at all for a while.

Pros

Getting started with it is pretty easy and it connects without any hassle. It consistently feels like I am getting exactly what I paid for so the value for money is definitely there.

Cons

At times the video view looks a bit unclear and needs a little time to stabilize. On the positive side customer support has been very helpful and using email and messaging is simple.

Pros

Using it is easy and connecting happens without any trouble. It consistently feels like I'm getting exactly what I paid for so the value for money is definitely there.

Cons

Sometimes the video quality comes through a bit unclear and needs a little time to stabilize.

Pros

No matter where I am this platform makes it simple to stay connected! Getting started is quick, signing up is easy and that is a huge advantage when working from home.

Cons

Like most online services, it does have its hiccups. There were times when the connection was not very stable which caused interruptions and sometimes even made it impossible to connect for a while.

Pros

Zoom works really well for all kinds of meetings and classes and it's a very simple app to use for team collaboration and managing files.

Cons

It's really hard to find the right backgrounds for Zoom calls.

Pros

Whether it's for work meetings or personal calls, the product is very simple to use. Also setting up a meeting takes less than a minute which makes it really convenient.

Cons

Getting it to work with Microsoft Teams can get kind of frustrating especially when I'm just trying to add my meetings into my calendar.

Pros

So easy to figure out and the integrations work really well. It has been good value for money especially since we used the API to connect video calls and interviews with our Eploy ATS/CRM platform.

Cons

There really isn't much to complain about because we haven't experienced any problems up to this point.

Pros

One of the best things about the platform is how widely known and trusted it is which makes me feel comfortable and confident when inviting new clients to join a meeting.

Cons

When compared with something like Google Meet, it seems to require very fast internet to connect and keep calls stable.

Pros

Having video meetings, messaging and collaboration tools all in one place makes it really convenient to use and the platform feels easy overall. It helps bring everything together in a way that improves work efficiency.

Cons

Some of the collaboration features still feel a bit less refined or accessible than tools built specifically for those tasks especially when it comes to advanced document editing or project management.

Pros

Scheduling a meeting while I'm out and about is really convenient with the mobile app especially when the person I'm setting it up with is already in my contacts.

Cons

Problem is that the free plan ends meetings at 40 minutes. It would feel more reasonable if the limit were either 30 minutes or a full hour instead.

Pros

The interface feels modern and polished and it comes with plenty of really useful features even on the free plan. Inviting other people is quick, it handles group meetings well and tools like breakout rooms and chat are especially helpful and easy to use.

Cons

There are still occasional security concerns that can be a problem. It's also frustrating that some helpful features are only available behind a paywall and the audio while screen sharing can be unreliable at times and doesn't always work consistently.

Pros

Every day I rely on it to stay connected with my team remotely. The whiteboard and screen sharing features have been especially useful because they help me present my ideas to everyone much more clearly and effectively.

Cons

At this point I haven't run into any issues. If I notice anything that could be improved later on, I'd update my feedback then.