Zoom Reviews

Pros

Has been a really convenient and effective tool for virtual communication. It's simple to use, widely available and makes it easy for people to connect with others around the world.

Cons

I don't have any complaints about this software. It's very convenient, works well and has been excellent for work, homeschooling and online courses or classes.

Pros

Getting audio and video meetings up and running takes very little time and I also appreciate that it brings unified communication tools together in one place. The instant messaging feature during meetings is especially useful for sharing quick notes and side discussions without interrupting the call.

Cons

It is fairly easy to use but it still needs a complete setup before everything works properly. Because it includes so many different services, parts of it can also feel a bit complex at times.

Pros

Connecting video meetings across different platforms has been really convenient. The Google Calendar plugin works especially well because it lets me schedule meetings right from my main email service and if I ever forget to include the invite, sharing the meeting link is quick since it's available inside the meeting with just a button click.

Cons

One thing that bothers me is that when I cancel a meeting through a third party service like Google Calendar, it doesn't always get removed from the app so I still end up receiving reminders for a meeting that was already canceled.

Pros

Using this platform has been really easy and I especially appreciate how well it syncs with my Outlook calendar to help me get the most out of it.

Cons

I haven't run into many problems. A recent update did interfere with my Outlook calendar connection but our IT team was able to get it fixed.

Pros

I really appreciate the recording option because it lets me save sessions and important meetings to watch again later. That way I can always go back and pick up any details I may have missed.

Cons

Data usage is quite high and that becomes a problem when the connection is not very strong. When that happens the app starts lagging and I sometimes miss important information or instructions because of it.

Pros

It is very user friendly and the interface is laid out in a way that makes everything simple to figure out. It works well for collaboration across large groups and suits different kinds of businesses. A lot of people also prefer it because there's a trial version available for basic use.

Cons

I find the security to be concerning especially after incidents like 'zoombombing'. That said I'm happy to see that the security has gotten better.

Pros

Running our team video calls and daily meetings through it has been a really positive experience. It's very simple to use, highly versatile and comes with plenty of features that make it a strong fit for our business needs. The layout feels accessible so getting into meetings and using the tools never takes much effort.

Cons

I do wish it offered a few more customization options. I've also run into bugs and glitches before though that doesn't happen often.

Pros

Compared with other video conferencing tools I've tried, this has been the best one for me! It's very simple to learn and set up and features like screen sharing make a real difference during meetings.

Cons

An issue with it is that the connection can be interrupted pretty easily. When that happens the video may freeze, the audio may cut out or sometimes both happen at once.

Pros

The software comes with practical, user friendly features that make staying in touch feel effortless. The video meetings are consistently stable and options like screen sharing and chat make working together much better. It also runs reliably across different devices without needing much setup.

Cons

Pricing can feel a bit steep when compared with other similar platforms. A number of helpful features are only available on paid plans which may be restrictive for individuals or smaller teams.

Pros

One thing that really works well is how useful it is for communication, file sharing and keeping track of different call rooms. It also saves time by not making you create a new link every single time.

Cons

There is not much of a downside to point out. The only thing worth mentioning is that it can feel a bit expensive compared with free options like Google Meet or the free version of Slack.

Pros

Has been a dependable video conferencing platform to use. The audio and video quality stay consistently solid, scheduling meetings is easy and screen sharing works without trouble. It handles both small team calls and larger meetings really well.

Cons

To get the full functions, installing the software is necessary. There are also occasional updates that can interrupt logging in or disrupt the flow of a meeting. On top of that some of the more advanced features are only available on paid plans.

Pros

Having this software puts meetings, chat, whiteboards and presence status together in one place which has been really useful. With everything integrated into a single platform, I no longer need to juggle different tools for messaging, calls, file sharing and team collaboration.

Cons

A reliable internet connection is still very important. When bandwidth drops, video quality can lag especially during screen sharing and collaboration.

Pros

Using it from home is really convenient. If I'm sick or have appointments, I can still rely on it anytime without much trouble.

Cons

The call cuts off after 40 minutes which interrupts the conversation and gets annoying every time but at least it's simple to start another meeting.

Pros

Participants can join for free and only one person needs a paid subscription to run meetings longer than 45 minutes. Even then if more time is needed, restarting the video call is a simple workaround. Compared with other video platforms, this feels much more user friendly! It has been very reliable for me with no bugs and the regular updates help keep everything running well. I've never even had to contact customer support because it consistently does what it's supposed to do. The video conferencing features make it simple to join in and stay engaged and it helps create a feeling of actually being there. The email reminders are also useful and the links are quick to click, share and use.

Cons

A few parts could still be improved. Some of the viewing layouts feel a bit outdated and there are times when I'd prefer to see just the host and myself side by side. The chat can also be a little awkward to use on mobile. Another thing I'd like to see improved is the ability to play background music during a class without it interfering with the main audio.

Pros

It felt really practical to work with and convenient and it didn't take much time to figure out what needed to be done or how everything worked.

Cons

Some users might want more options and a bit more flexibility in the current features though it's not a major issue. The app could also use brighter colors to make it look more appealing.

Pros

Jumping into meetings with this software feels easy and that's a big reason I keep using it. It's dependable for video calls and the call quality is usually very clear. The interface is simple enough that pretty much anyone can join without getting lost or needing help. It works well for both quick one on one conversations and bigger group meetings. Features like screen sharing and messaging are also really useful and help make daily work more efficient.

Cons

Every now and then the audio or video will glitch especially when someone has a weak internet connection. There have also been times when updates seem to slow the app down or introduce small bugs. Another frustration is that a few features feel like they should already be part of the standard plan instead of costing extra as add ons.

Pros

It is free, simple to use and very user friendly. It's also one of the most widely used platforms so almost everyone is familiar with it and uses it regularly.

Cons

My only frustration is the time limit on the free version. It can be really annoying especially when you're in the middle of an important conversation with someone.

Pros

Using this platform has been very easy and that is probably the part we appreciate the most. Another thing that stands out is being able to stream to several different platforms at the same time which is really useful.

Cons

I do not like that if the host computer crashes or fails, the entire meeting ends even when there is a cohost present. It would be much better if they allowed up to two hosts in a session.

Pros

Working with this tool has been completely free and it has consistently worked without any connectivity problems, bugs or lag. Setting up meetings is easy, sending invites is quick, it connects with your calendar and joining calls is convenient whether you're on a computer or using the app on your phone.

Cons

I can't point to any real issues. It does exactly what it's meant to do and covers everything we need without any problems.

Pros

Back in 2016 we started out with it and the experience has been great ever since! When everyone moved to working from home during COVID, we rolled out individual licenses across the team and the transition was about as simple as it could have been. The platform genuinely made that period much easier for us. The video conferencing is consistently high quality and dependable and whenever bugs or issues come up, they're handled professionally and resolved quickly. Customer support is also responsive and timely. Our employees really enjoy using the platform and see it as better than Google Meet or Teams. It also gives us a credible way to connect with clients which matters a lot as a Google Workspace customer. The interop feature has been especially valuable because it lets us work with external companies no matter which platform they prefer. Also the digital signage looks excellent across all of our meeting rooms!

Cons

Over the last couple of years it has started to feel a bit bloated as more and more features have been added. We use Phone, video conferencing, Rooms and digital signage but we don't use the chat, email or storage functions so it can feel like we're paying for quite a few things we simply don't need. We also appreciate how well Google Meet fits into our existing Google Workspace setup especially with Gemini and that's something that's much harder to replicate within the software.