Zoom Reviews

Pros

The strongest part is how stable the connection is. I also really appreciate how simple it is to record meetings and send them to clients afterward and the screen sharing quality is excellent, working much better than with competing tools.

Cons

The license pricing in dollars ends up being expensive for small businesses in Brazil. On top of that the 40 minute limit on the free version can sometimes get in the way during video calls with clients who still do not have a paid plan.

Pros

Getting a new video call started doesn't take much effort when you need one and the chat feature makes communication very convenient as well.

Cons

It can be stubborn about saving names on a device which turns into an inconvenience when you need to change it ahead of joining a meeting.

Pros

Operating the platform at work has been a very positive experience! The app is simple to use and we rely on it regularly for meetings and video conferencing. It works really well for face to face video calls and the customer support team is excellent when it comes to fixing bugs or resolving issues quickly.

Cons

One thing that feels underwhelming is the logo since it looks a bit plain and dull and could be updated to something more engaging. It may also be a little confusing for someone using it for the first time.

Pros

One feature I appreciated most in it was being able to video call multiple people all in one place. It's also simple to move around the system and find what you need.

Cons

Honestly there wasn't anything I disliked about it. It worked better for me than other video platforms I've used.

Pros

Is quite simple to use and the video and audio quality are consistently excellent! Even with larger groups, meetings stay stable and tools like screen sharing and breakout rooms make remote teamwork feel smooth.

Cons

A few of the more advanced tools are tucked away in menus and occasional updates can interrupt the flow of work. The time limits on the free plan can also feel a bit restrictive.

Pros

Has a very user friendly consumer app and it stays consistent in how it works. It's also highly efficient across a wide range of industries, from legal settings to medical work.

Cons

There really aren't many downsides that come to mind. Most of the problems I've seen tend to come from people who already struggle with technology especially older users around 65 and above.

Pros

It's simple for just about anyone to use, the video layout is set up really well so each person's screen is placed nicely and being able to share my screen in different ways is something I really appreciate.

Cons

Sometimes resending the meeting link can be a bit frustrating and I'm not a fan of having to wait for someone to admit me into the meeting.

Pros

This has been a really good fit for all of our training courses! We use it for video conferencing during training sessions across all kinds of devices from different manufacturers and it handles that really well. It helps keep office schedules organized while making the whole process feel more engaging, efficient and smooth.

Cons

Every now and then a microphone won't work properly or the video cuts out in the middle of training. It's frustrating when it happens but not enough to make us stop using it.

Pros

Being able to join work meetings and continuing education classes through this tool has been really convenient. It gives me the option to attend a video conference instead of traveling across the country or out of state for a meeting or class which saves a lot of time and trouble. The platform has been fairly simple to use and I have never needed to contact customer support. I have also used the free version which makes it a very affordable option for just about anyone.

Cons

I do wish there were a built in tutorial when signing up or the first time joining a conference because that would make the initial experience a lot more easy.

Pros

The team chat keeps collaboration fast and effective across our teams which has made a real difference in both productivity and daily internal communication.

Cons

One thing that would make it better is having an 'Out To Lunch' status included as a standard option in the status list.

Pros

I tend to think of this platform in two phases: before the pandemic and after it and both versions have worked really well for me! It has consistently been smooth and simple to use and now that AI features have been added, it feels like an even stronger option.

Cons

It makes sense that the platform depends a lot on the device you're using and the strength of your internet connection but I'd really love to see a Lite version with just the core features. A low resource, low bandwidth version would be a very welcome addition if that's possible.

Pros

The audio and video quality stay dependable and it handles larger groups really well too. Features like screen sharing and breakout rooms are especially helpful for meetings and online classes.

Cons

Issue that I run into sometimes is getting the schedule to sync perfectly with my Outlook calendar. There's often a delay after scheduling which can be frustrating to deal with.

Pros

It's been incredibly useful overall! The dial in option is a huge plus whenever I need to join a call while driving. The scheduler has also been excellent for our company since it has fully organized the way we handle client scheduling.

Cons

A frustration has been the frequent updates to the scheduler. They've created some backend issues at times, like disconnecting integrations with other programs or causing the software to drop.

Pros

One thing that really works well with it is the high quality video and audio. It's also very convenient having the landline calling option built into the same app so everything is handled in one place.

Cons

While screen sharing, the interface can be pretty hard to figure out especially when trying to view other people on the call or access the settings menu.

Pros

Using this feels very easy now and after getting comfortable with it, the whole experience has become smooth. Most of my clients already know how to use it too which makes meetings much more convenient.

Cons

Every now and then clients end up joining late because they have to update the platform before they can use it again. It would help if there were a prompt at the end of a session reminding people to update ahead of time.

Pros

Delivers excellent video and audio quality and getting into a meeting or setting one up is very easy. The breakout room feature is also really impressive and adds a lot to the overall experience.

Cons

A drawback is that the software gets updated quite often. Also the free version has a time limit for meetings which can sometimes end a session earlier than expected.

Pros

It integrates well with Outlook so adding it to calendar invites and handling meeting reminders is simple and convenient.

Cons

I haven't run into any downsides. Even with a lot more competitors in the market now, it still stands out as a leader.

Pros

Made working together really convenient whether it's with our clients or with people on our own team! We regularly rely on the video meeting and calling features for internal discussions as well as client meetings. Even on the free plan, it delivers excellent value and gives us a lot for what we pay.

Cons

I can't point to any real drawbacks. The app works reliably and scheduling, starting or joining meetings with both coworkers and clients is very easy.

Pros

Between video calls, messaging and polls, it helps me get a lot done in one place. The layout is easy, troubleshooting is simple and it works really well for video conferencing with multiple people joining from different locations.

Cons

There really are not many downsides for me. At the beginning it took me a little time to locate the microphone and speaker settings but after I figured that out, I did not run into any other problems. I also have not had any reason to contact customer support.

Pros

Starting or joining a meeting right inside the app is very easy. Once the calendar is connected, scheduling is much more convenient since I don't have to manually add meetings into Outlook. It also includes a chat feature although we rarely use that part. For video conferencing it is very dependable and consistently simple to use.

Cons

Comes with a wide range of features and quite a few of them overlap with other tools we already use so we do not really take full advantage of everything it offers. I'd still love to see more integrations added over time.