Zoom Reviews

Pros

Has been a really solid platform for video conferencing and calls with clients, vendors and our internal teams. It works well across all of those groups and covers what we need for communication.

Cons

The only issue is the pricing since it feels a little expensive for the relatively small number of users who actually use it. Even so it still meets our overall needs.

Pros

Joining meetings is very easy even for people without an account or those who haven't downloaded the app. That convenience makes it really practical for video conferencing.

Cons

When you accept an invite, the meeting link doesn't automatically get added to your Microsoft calendar. Because of that finding the link later can sometimes be a trouble.

Pros

It has been really useful for helping our remote team stay connected and collaborate whenever we need to. It works well for team meetings organization wide meetings and other group discussions which makes coordinating with staff much easier.

Cons

One frustration is that certain features are only available directly in the app or in the browser. Since most of our scheduling happens through the Google Calendar extension, that setup can make things a bit inconvenient :(

Pros

Right from the start the platform felt very user friendly! The interface is accessible, simple to move around in and stays consistent throughout. I also appreciated that the mobile app follows the same design and flow as the desktop version which makes switching between devices very convenient.

Cons

Honestly there was very little to dislike. A few integrations with other apps were a bit tricky to work through but overall the platform delivered a very positive and consistent experience.

Pros

Everything is pretty accessible to figure out so it's simple to locate things like meeting recordings and upcoming sessions. It's also really useful that you can export attendee data for unique versus non-unique participants which makes it easier to check who actually joined the call and at what time.

Cons

The initial home page doesn't feel all that useful to me. I usually go straight into meetings every time and there's rarely anything on the home screen that feels immediately valuable or gives me a real reason to stay there when I log into the platform.

Pros

The connection quality has been excellent and screen sharing stays fluid even when playing videos with sound. It includes all the important features I need, the interface is simple to use and the security feels solid. Setting up both recurring and one-time meetings is easy, recordings are trouble free and it also works very well on mobile devices.

Cons

Some of the available features are not always completely clear at first. It also tends to use more data than tools like Teams although that comes with offering more options.

Pros

Being able to run virtual sessions with clients is useful especially since there's no time limit and I can have more than one guest in a meeting. The customizable backgrounds are also a nice touch.

Cons

The biggest problem is how often it crashes. The AI dictation also falls short because it oversimplifies and generalizes conversations too much which makes it unhelpful for my notes or for sharing anything useful with the client.

Pros

Setting up meetings and sending invites is really easy which makes it accessible even for people who are not very tech savvy. The screen-sharing tools make working together much easier and the audio and video quality has been consistently reliable. I also really enjoy the chat and breakout room features because they help remote teams feel more connected and collaborative.

Cons

At times, the platform can use quite a bit of system resources so older computers may start to slow down during use. On top of that some extra features such as cloud recording and higher participant limits, are only available with paid plans. It would be nice to see more free options offered for smaller teams.

Pros

Has been really helpful for handling my daily work and staying in touch with colleagues after important conference meetings.

Cons

I honestly don't have any negatives to mention. It's very simple to use and I haven't run into any problems with it.

Pros

Compared with other virtual meeting platforms this feels more accessible to use. Most people already know their way around its tools so there's usually very little learning difficulty.

Cons

Something that doesn't work well for me is the limit on meeting length and the number of participants allowed in a single session.

Pros

Screen sharing works every time, the background filters are simple to get to, splitting people into smaller breakout groups is trouble free and the audio quality stays strong.

Cons

The monthly cost has increased and it was already on the expensive side before. I kept paying for more than two years but once the price went up without any added value, I ended up cancelling my subscription.

Pros

Is a versatile virtual collaboration platform both in terms of pricing and how easily it can be rolled out. The video call quality is excellent and the onboarding process is easy. It also has a user friendly interface with a simple setup process.

Cons

Overall the software performs very well. The customer support team is also responsive and helpful whenever assistance is needed.

Pros

Being able to meet with my students online during the pandemic made a huge difference and I've kept using it with family members who don't have iphones and can't use Facetime.

Cons

The part I like least is that it doesn't really work side by side with Teams meetings. It becomes difficult to set up fully functional meetings across business units when everyone isn't using the same platform.

Pros

One of the best things is the breakout room feature. It works really well for running smaller group discussions inside a larger meeting so there's no need to set up separate sessions for every group. The interface is clean and easy, with no trouble getting around it. The AI tools are also very useful especially for translating and summarizing meetings and they do both with pretty solid accuracy.

Cons

If anything, the app can feel a bit heavy at times and with all of its features running, it may slow down your computer a little.

Pros

Working with coworkers through this platform feels really easy and getting in touch with people when needed is quick and convenient. The built-in AI also adds a lot of convenience to the overall experience.

Cons

A setback is that when new tools or features get added, there isn't really any in-app guidance to help you figure out how to use them.

Pros

The video call quality has been consistently high and the interface is simple to figure out. It also comes with a versatile set of tools for messaging, file sharing and team collaboration which makes it useful for both meetings and daily communication.

Cons

The pricing can feel expensive and I've run into occasional connectivity problems. On top of that some of the more advanced features are only available with enterprise-level plans.

Pros

What really stands out is how clear the video quality is during calls. The customer support team has also been excellent--they resolve issues quickly and bugs usually get fixed fast.

Cons

Issue for me is the upgrade pricing. I honestly feel like more of the work-related features should be included for free.

Pros

Something I really enjoy is the excellent video call quality. The connection stays very clear and that makes communicating with my employees and customers much more convenient.

Cons

At this point I haven't run into anything I dislike. Honestly it has been an amazing application overall.

Pros

It comes with a lot of features that are genuinely helpful and the video call quality has been excellent! The chat option is especially useful during larger meetings since it helps keep communication organized without interrupting the speaker. Another thing I appreciate is that during a video conference, the active speaker is highlighted which makes it easier to stay focused on whoever is talking.

Cons

One downside is that the free version only allows 45 minutes per meeting. Most of the time, that just isn't enough and when budgets are really tight, it makes it difficult to hold a productive meeting without feeling rushed. It would be much better if that limit were increased to a full hour.

Pros

Feels accessible and easy to figure out so it works well for people at any technical skill level whether it's a single user or a large organization.

Cons

Although it generally handles low-bandwidth situations well, the video and audio quality can drop quite a bit when the internet connection is unstable.