Zoom Reviews

Pros

Getting started with it feels very easy because the platform is user friendly and simple to use. It doesn't take long for users to learn their way around the smaller details of the software either. Another big plus is the variety of useful integrations it includes especially Gmail and Google Calendar since they fit nicely into everyday workflows and help improve productivity and task management.

Cons

Even though the software is impressive overall, there are still a few areas that could be better especially the lag that can happen during video and audio calls when the internet connection is unstable.

Pros

Gives me a virtual place to meet online and the biggest advantage of its meetings is not having to spend time driving anywhere.

Cons

Works really well when being there in person just isn't possible but it does take away some of the personal feeling of getting together. There's no hug at the end of a meeting.

Pros

Back when Covid pushed our office fully remote, I honestly don't know how we would have managed without this option. Every meeting ended up happening there and the video calling worked really well for us. Being able to record meetings was a big plus too and the pricing for all of our users was pretty reasonable.

Cons

That said some of our clients did run into problems using it. A few of them had a hard time figuring out the interface and navigating everything. To be fair that can happen with any software and it does seem like this platform has improved over the years. Still customer support was not very helpful. I remember reaching out for assistance and not having much success getting my issue resolved.

Pros

Has been very dependable for video calls, with consistently strong audio and video quality. The platform is easy to use and the calendar integration works really well. Features such as breakout rooms, screen sharing and recording make it a solid choice for both internal collaboration and client meetings. I also really enjoy using the mobile app on my phone.

Cons

Issue is that the free plan has restrictions on meeting length and many of the more advanced features are only available with the higher-priced tiers.

Pros

Makes it really simple to stay connected with staff for meetings, run online interviews or teach virtual classes. The platform is easy to figure out and starting or joining a video call doesn't take much effort. It also includes a chat box which is especially helpful because comments can be shared without interrupting whoever is speaking. That feature has been very useful.

Cons

One issue I've run into from time to time is when sending links to other people, they are not always able to open them without trouble depending on which site or platform they are opening the link from. It doesn't always feel fully accessible for people who do not already have the app installed.

Pros

With people spread across the country, this has been essential for keeping everyone aligned and connected face to face. It helps us plan ahead and stay on top of things without waiting for people to be available in person. The call quality is usually reliable and customer support has been helpful whenever needed.

Cons

Every now and then, we run into call quality problems and most of the time it seems tied to internet connectivity or wifi. It can be frustrating in the moment but it only happens occasionally.

Pros

It has really grown beyond being just a video meeting app and now feels like a complete collaboration hub. The meeting experience is still one of its strongest points, with dependable performance and excellent audio and video quality. The AI Companion is a standout feature too, doing a really good job of summarizing chats and meetings and making daily work much more productive. File management in it is also simple and convenient.

Cons

I haven't run into any issues with this software at all. It has been working very well for me and I'm genuinely happy using it for work.

Pros

A really strong platform for team communication and video conferencing! It supports high quality video calls, messaging, file sharing and even includes a whiteboard which makes collaboration much better.

Cons

While it is very convenient for company meetings, it only offers a single communication channel instead of having multiple channels for different tasks.

Pros

Using this platform has been a really positive experience because everything is easy to use. It's simple enough that I almost never need to reach out to customer support for help.

Cons

There have been a few bugs and minor issues in the platform from time to time. Still those problems usually get fixed once a software update is released.

Pros

Works really well with my Google Calendar and the platform is simple to figure out. I've used other options like RingCentral and Google Meet and they tend to be more glitchy. With those our attendees often run into connection problems or have trouble joining meetings but that hasn't been an issue with it.

Cons

One thing that could be better is the selection of virtual backgrounds. A lot of people join meetings from home and would rather not have their real background visible.

Pros

It has worked reliably for years. It's genuinely an innovative product and a big step up from the alternatives we were using when we started especially GoToMeeting and WebEx.

Cons

At the same time we already use Google Office which includes free teleconferencing. Compared with something we already get at no extra cost, this platform feels really expensive and we only need one of the two.

Pros

The interface feels accessible, getting into calls takes hardly any time and screen sharing works smoothly especially when I'm using my phone.

Cons

There are occasional lag issues during peak hours and I'd really like to see stronger built-in security features especially on mobile.

Pros

Breakout rooms make it really simple to split client groups for rehearsals and screen sharing is still easy when we need to walk through technical decks.

Cons

From time to time, updates end up messing with audio hardware in certain situations and support replies for technical problems can come across as a bit robotic.

Pros

Working with it has been very easy since it doesn't require any technical knowledge so almost anyone can join a meeting without trouble. Even when the internet connection is weak, the audio and video usually stay quite reliable. It works really well for team collaboration, webinars and online classes because of features like screen sharing, breakout rooms and recording. The integration with email, messaging platforms and other collaboration tools is also very helpful and since I work from home, those features are especially useful for me.

Cons

At times, there are bugs or issues where the audio or video starts lagging. Customer support can also take longer than expected on some occasions. Compared to other competitors, the file transfer and file management features feel fairly basic.

Pros

Has become the go-to name for video calling which says a lot about how widely it's used. I rely on it often and it's easy to figure out and use on a regular basis.

Cons

The biggest downside is having to pay for it when there are free options out there. On top of that, it still runs into its share of lag and occasional usability issues.

Pros

Getting a meeting started or joining one is pretty easy even if you're not very tech-savvy. I mostly used it for online college classes and later for group project sessions. Features like breakout rooms and screen sharing were really useful for both presentations and regular discussions. When the internet connection is solid, the audio and video quality is usually clear and dependable.

Cons

When the internet is slow, calls can sometimes lag or even disconnect. The free plan also caps group meetings at 40 minutes which can be frustrating when a session needs to run longer.

Pros

It's simply the number one option on the market. The simplicity, integrations and brand recognition all make it a very convincing choice for this software solution.

Cons

At the moment, I can't point to any real downsides or anything that doesn't work for me. It's also completely understandable that the free version comes with limited features.

Pros

Using it feels very easy even if you are not especially tech-savvy. It lets me meet with a lot of people at the same time which saves everyone from having to drive all over the place just for a regular business meeting.

Cons

I really do not have any complaints. Aside from the occasional issue caused by my own internet connection, it works flawlessly every time and I cannot think of anything that would make it perform any better.

Pros

Getting started with it is one of the things I appreciate most. It makes it simple to join meetings, share my screen and stay in touch with teammates even when everyone is working from different locations. It works well for both small meetings and larger group sessions and the audio and video are usually clear. It also includes helpful collaboration features like recording, breakout rooms and chat which make working together much more convenient.

Cons

I don't like that it can sometimes run slowly and use a lot of computer memory especially on older devices. The audio and video quality can also drop when the internet connection is weak. On top of that the frequent updates can be annoying and some features may be a bit hard for new users to find or fully understand.

Pros

Nothing else I've used for team communication and web conferencing feels as effective as this platform! It gives me one place to work together with colleagues, customers and stakeholders without needing to switch between tools.

Cons

Since I first started using it at my previous organization, I honestly haven't run into any problems with it up to this point.