Zoom Reviews

Pros

From medical school lectures to teaching sessions and professional meetings, I've been using it for more than 9 years and it has stayed consistently dependable throughout. It handles large groups really well, the video quality is excellent and bugs or interruptions are very rare. One thing I really appreciate is how user friendly it is, people can join and find their way around a call without much trouble even if it's their first time using it. Screen sharing and file sharing work very well and breakout rooms are especially useful for smaller group discussions. It works perfectly for basic use although a subscription becomes necessary for longer meetings. I've hardly ever needed customer support but the help articles are useful when needed. Overall it's extremely user friendly, delivers high quality and reliable video calls, has very few issues and handles screen sharing and file uploads well.

Cons

The main downside is the 40 minute limit on meetings in the free plan which can interrupt longer sessions unless you upgrade. Also although the messaging tools are available, I don't use them much because they feel less accessible than the video conferencing features.

Pros

Audio quality has been dependable and it offers a solid range of features especially for live music and sharing video audio through screen share.

Cons

Customer service has been absolutely terrible. The contracts feel predatory, important clauses are buried and they seem able to change terms and charge your card whenever they want. Customer service has been horrible throughout.

Pros

Having file sharing, chat and video meetings all in one place really helps keep everything together and the customer support has been excellent too. It saves a lot of time, makes teamwork better and the video quality stays dependable. The chat tools are also handy for sending quick updates without needing a full meeting.

Cons

At times, it can take up quite a bit of system resources which may slow down some computers during video calls.

Pros

This has been a real time saver for my meetings! It's very simple to use and I can bring several clients together in one place or have multiple teammates join the same meeting without any trouble.

Cons

When I schedule a meeting and want attendees to click the link beforehand to confirm their connection is working, it gets frustrating. I'm not always able to tell whether they've tested it ahead of time and it becomes disruptive when I have to troubleshoot with someone in the meeting chat right as the meeting starts.

Pros

Since 2021, the platform has been a solid fit for our international business. It offers very good value for the price and is simple to work with. We use it to meet with clients around the world, share files, chat during calls and stay connected regardless of location.

Cons

Honestly, there's very little to complain about. We mainly use it for client meetings so we probably aren't taking full advantage of everything the platform can do.

Pros

It is very simple to use and delivers high quality video with clear audio which keeps professional conversations running well without interruptions.

Cons

At times getting redirected to the app to join a meeting can be tricky because it suggests using the browser instead. It also lowers the video quality when the internet connection is weak.

Pros

Connecting it with other tools especially Zoho apps, has been smooth which makes it feel like a true all in one solution. It's also budget friendly so scaling it across different types of companies is very manageable.

Cons

I haven't run into any issues with this tool at all. It has performed really well for us and there's nothing I dislike about it.

Pros

Joining a meeting is incredibly simple, just one click and you're in! Screen sharing is also a big plus especially when there's a presentation to show. Another feature I really value is breakout rooms since they make it possible to split into smaller groups or have separate discussions when needed.

Cons

The 40 minute limit is a bit inconvenient especially for longer conversations. It can also freeze at times when a lot of participants are in the meeting.

Pros

Across our teams this has become the go-to platform for video calls internally. It plays an important role in company-wide updates as well as one-on-one and private meetings that help keep productivity up. The Notion AI notes feature is also really useful because it lets conversations feel more natural and engaging instead of focusing only on taking notes.

Cons

Something that gets frustrating is the toolbar especially during screen sharing because it takes up quite a bit of space. That can end up getting in the way when I'm trying to share my screen and use a browser search at the same time.

Pros

Having live meetings and a whiteboard style app bundled together at this price is a real plus. It runs reliably on most modern 5G connections and home wifi setups though not every network is perfect. Sharing different types of documents is also pretty easy.

Cons

One downside is that it can mess up the formatting on quite a few Office files especially spreadsheets and PowerPoint presentations. On public wifi, the connection can also become laggy and audio echo may show up.

Pros

Handling calls with large groups is very easy with this product. Sharing meeting links and screen sharing are both simple to manage and it also connects well with email and messaging platforms.

Cons

It can feel a little laggy on computers with lower memory or on slower internet connections. The issue is more noticeable when sharing spreadsheets or opening other web apps that can make performance slower.

Pros

Compared with other video conferencing tools like Microsoft Teams, this one offers a lot of features that I really appreciate. They keep improving the platform and rolling out new functions which is nice to see and the overall experience is relatively simple to figure out.

Cons

Like with any software, there is room to improve. The settings page especially feels pretty overwhelming to work through. New features also tend to appear without much notice so you may not even realize a new default option needs to be reviewed until you happen to be in the settings for something else. I haven't needed to reach out to customer support so I can't really speak to that part.

Pros

It still feels like the most user friendly option out there and it remains the platform people recognize most for virtual meetings and appointments overall.

Cons

There are a handful of settings I wish had a bit more flexibility especially when it comes to background choices, lighting controls and audio options.

Pros

Has been well worth the cost for us since it brings our team communication together in one place. The platform is simple to use for video meetings and overall communication and the customer support team has been outstanding. It has worked extremely well for our team.

Cons

Honestly, I have no complaints. It has been excellent to use and has performed flawlessly for us.

Pros

This has been very dependable for group calls. The audio stays clear even when the internet connection is weak.

Cons

The free plan cuts meetings off after 40 minutes which can get in the way of longer sessions. There are also privacy and security concerns since it has faced criticism over issues like "Zoombombing," where strangers enter meetings. Because of that, it requires extra care with passwords and protected rooms.

Pros

Setting up and running meetings through it has been pretty convenient. The scheduling tool is useful and there are upgrade options available if you need more features.

Cons

The meeting time limits are a downside. If you want longer sessions, you have to pay for more time while other platforms like Google Meet offer that for free.

Pros

Conferencing and rooms have an accessible layout and are very simple to use which makes the overall user experience excellent.

Cons

It would be even better if certain built-in devices received new feature updates as well, rather than only firmware updates, to keep improving the platform.

Pros

As a teacher, it has been really helpful for staying in touch with my students and I also use it to take personal classes.

Cons

At this point, I don't have any complaints. Everything has worked well and feels simple to use. I used to have some trouble getting access before but it always got resolved.

Pros

It's an excellent way to keep in touch with people without spending extra time traveling to meet face to face.

Cons

The part I like the least about it is the time limit on meetings especially when a conversation needs to continue longer than the allowed session.

Pros

Keeping a geographically spread-out team aligned is much easier it thanks to its dependable video meetings and consistent audio quality. The virtual whiteboard also makes brainstorming more practical whenever we need to map out tasks together in real time.

Cons

Occasional audio delay in bigger meetings is an issue especially when multiple people talk at once. File sharing can also disrupt the flow a bit when we're trying to review documents during live calls.