Zoom Reviews

Pros

One thing that works really well is that my clients can join meetings through the link without needing to create an account or sign up first.

Cons

Quite often, the meeting links stop working and I end up having to make new ones. On top of that, clients who are not familiar it usually struggle to figure out basic actions like unmuting themselves or using the chat.

Pros

Using it has been a very pleasant experience thanks to its friendly interface, cross-platform support and responsive customer service. It also comes with a wide range of features, including AI enhancements that add even more value.

Cons

If you're new to the platform some of the more advanced tools can take a little time to understand especially breakout rooms and locating meeting recordings stored in the cloud.

Pros

Works really well with Smokeball for tracking my client time and it also records all of our calls so we can go back and review them whenever needed.

Cons

The thing I'm still trying to sort out it is the SMS texting. For some reason, it won't let me send texts to my clients.

Pros

Along with joining meetings with clients and coworkers, I can also use it to chat with my boss about things happening with clients which makes communication really convenient.

Cons

I do not receive alerts on my computer unless the app is already open and that is a problem for me.

Pros

Has helped me organize my team's distributed work much better. It makes virtual meetings and collaboration feel natural which fits really well with how modern teams operate especially in remote setups.

Cons

I've noticed that syncing my availability between devices can be delayed. When I update my calendar on mobile, it doesn't show up on the desktop version right away.

Pros

Simple to use and very easy. It was a really effective solution during COVID and gave us an immediate option without the added complexity of Microsoft Teams.

Cons

It works well for basic needs but it doesn't really feel built for larger team collaboration. For that kind of use, Microsoft Teams seems like the better fit.

Pros

I really appreciate how convenient Zoom is for online meetings! It keeps me productive whether I'm traveling, running errands, or even on vacation.

Cons

Sometimes unauthorized people slip into meetings, and the platform's design looks a little outdated.

Pros

The image quality is excellent, and both video and audio are crystal clear. It works perfectly for everything I need.

Cons

It uses so much memory on both my PC and phone that it slows everything else down. I've had to uninstall it a couple of times because of that.

Pros

I love that it offers so many features, making it a central hub for our team chats and scheduled meetings.

Cons

The notification system can be annoying. It tries to send alerts to whichever app I'm using, so sometimes I miss them when I'm on the go. Turning it off doesn't always work properly either.

Pros

Zoom makes it super easy to connect with my co-workers, and it has definitely improved communication in our company.

Cons

For me, there aren't really any downsides. Once you get used to it, everything works smoothly.

Pros

Reliable platform that gives me the freedom to work wherever I need, while still helping me provide great care and stay connected.

Cons

It takes a few windows to open before I can actually join a meeting, which slows things down. Also, the new AI window is required to keep the camera screen active, which is inconvenient.

Pros

Honestly, It is the easiest platform I've ever used compared to others. It's super user-friendly, has everything I need, and integrates perfectly with other platforms.

Cons

I really can't think of any negatives. It does everything I need and works seamlessly with other tools.

Pros

The sound and video quality make communication smooth. Breakout rooms are especially helpful for discussions, and everything runs well when people are on screen.

Cons

Switching between networks can cause occasional disconnections.

Pros

It became a must-have tool for us during the pandemic. We were able to keep offering continuing education classes for our clients thanks to it.

Cons

Sometimes the connection was spotty. Once we had a security issue with a random visitor, but Zoom Tech Support fixed it quickly, and we haven't had problems since.

Pros

Zoom makes it so much easier for my team to connect, even across time zones. We use huddle calls, scheduled meetings, and whiteboard brainstorming sessions all the time.

Cons

When storage is nearly full, it takes forever to access older sessions. Also, there's no way to filter which meetings get auto-deleted.

Pros

I'm honestly stunned at how stable and reliable Zoom is. The software runs smoothly with no major issues, and the video and audio settings are excellent.

Cons

The subscription can be a bit pricey, and sometimes there are glitches when too many people log in at the same time.

Pros

I love the extra tools and add-ons that help me prepare for meetings and share materials easily.

Cons

More of a suggestion than a complaint, but I wish I could assign people outside my organization as co-hosts, even if they don't have a paid Zoom account.

Pros

Zoom is hands down the best product. The best part is that so many people already use it, so I never have to worry about compatibility when setting up meetings.

Cons

The app is a bit large, and I'm not sure if they offer a full cloud-based solution.

Pros

The audio and video quality are amazing. The interface is super easy to use, and screensharing works every time with great customization options (tab, window, app, or full screen). Also the chat and annotation features keep everyone engaged, and integration with email and Slack saves me time. and the Privacy features like background blur and pausing video are also great.

Cons

Occasionally, Zoom crashes or takes a while to load. The chat can be distracting and hard to review later, and sometimes content gets lost once the meeting ends.

Pros

What I really like about Zoom Workplace is that it just works super easy to use for video calls. For my African Leadership Programs, reliable connections are essential, and Zoom rarely lets me down. The screen sharing and breakout rooms are perfect for interactive training sessions. It makes remote communication so much easier.

Cons

My biggest issue is the cost, especially when upgrading to premium features or higher capacity. For a nonprofit like ours, every dollar counts. It can also slow down older computers and use a lot of data, which isn't ideal for all our operations.