Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BB

brittany Baldwin

Child Day Care Services, 11-50 employees

More than a year

5.0
April 2025

keep in touch over distance

Pros

Keeping in touch with coworkers over long distances is really convenient and video meetings make it simple to connect and collaborate.

Cons

There are times when our meetings run past the time limit so we have to send out a new link and have everyone join again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AM

Ashley Myers

Consumer Services, 11-50 employees

More than a year

5.0
March 2025

user friendly platform

Pros

Using it feels very accessible and user friendly overall.

Cons

Initial setup can sometimes be a bit confusing at first.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

AAK

Amr Al Khateeb

Higher Education, 500+ employees

More than a year

5.0
March 2025

my review

Pros

This has been a really good experience because it runs reliably across all my devices. The audio and video quality are excellent and the screen sharing feels much more accessible than it does in other similar apps.

Cons

One thing I haven't been able to do is record a presentation without including the participants, at least not in my case. Also, the recording editing tools don't feel very accessible and would be better if they were simpler to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MC

Mark Cicino

Banking, 1-10 employees

More than a year

4.0
March 2025

Valuable platform

Pros

Very simple to use and that's the part I appreciate most. It makes communication clear, effective and efficient without much effort.

Cons

The interface could use some improvement and I still think Microsoft Teams has a better overall layout.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SK

Signe Knutson

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
March 2025

confortable to use

Pros

As one of the original video conferencing platforms, this has an interface and overall feel that most people are already comfortable using without much trouble.

Cons

There's still the usual delay from technical hiccups, often caused by user mistakes or by how screen sharing looks different across various devices and hardware.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

LJ

Lolanda Jones

Mental Health Care, 500+ employees

More than a year

5.0
March 2025

thoughts on the software

Pros

Lets me hold visits between clients and providers without any trouble which has been really useful.

Cons

The connection quality can be inconsistent sometimes and the reception is not always very good.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AH

Ameera hamdallah

E-Learning, 500+ employees

More than a year

5.0
March 2025

flexible classroom controls

Pros

Having control over what students can access is one of the things I appreciate most. For instance, with the chat feature, I can decide whether students are allowed to message everyone, only the host or no one at all.

Cons

I work with two monitors and at times it opens on the screen I do not want it on. There are also moments when I share my screen and can no longer see my students because the app automatically minimizes the window.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

ML

Maddie Lipton

Legal Services, 51-100 employees

More than a year

5.0
March 2025

excellent webinars

Pros

Works really well for meetings with external organizations and for hosting training webinars. The AI tools and recording features are two things I really appreciate.

Cons

I don't have any complaints about the platform. It's very user friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KC

Khyla Cuenco

Hospital & Health Care, 101-500 employees

More than a year

5.0
March 2025

remote teamwork made better

Pros

It helps me stay connected with my team while working remotely.

Cons

There's not much to complain about. Up to this point, it's been really good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SL

Sally Lundqvist

Retail, 500+ employees

More than a year

5.0
March 2025

simple meetings

Pros

Getting started it was very easy. The meeting setup and video quality settings are simple to manage which makes communication feel smooth.

Cons

I really don't have any complaints about it; it works very well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JB

Jason Barber

Construction, 51-100 employees

More than a year

4.0
March 2025

reliable video calls

Pros

The video quality has been really good and it helps that so many companies already use it.

Cons

Using it can feel a bit outdated at times especially when trying to figure out everything.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

ESF

E Shepard Farrar

Professional Training & Coaching, 51-100 employees

More than a year

5.0
March 2025

great fit with Fathom

Pros

Really easy to use and the integrations with Fathom and reclaim.ai are a big plus.

Cons

One limitation is that it can't be connected to more than one email account or user.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

HP

Holly Peng

Accounting, 1-10 employees

More than a year

4.0
March 2025

Handy integrations

Pros

It covers what I need it to do and the calendar integration is really useful. I also appreciate that it works well with Fathom.

Cons

The pricing feels expensive and the customization options are a bit too extensive.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

8

Functionality

8

SG

Shannon Graham

Professional Training & Coaching, 1-10 employees

More than a year

5.0
March 2025

love the touch-up feature

Pros

Is absolutely my go to, mainly because the "touch up my appearance" feature makes such a difference for me.

Cons

I didn't like that my emails were showing up in the platform although it was quickly sorted out by switching off a toggle button.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AA

Al Aviles

E-Learning, 11-50 employees

More than a year

4.0
March 2025

versatile features for teamwork

Pros

Because of the many features it offers, it is outstanding! From screen sharing and content streaming to the integration of external apps that help make work easier.

Cons

The only downside it is that when the connection is unstable, the audio can sometimes cut out.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AJ

Ahmed Joji

Facilities Services, 500+ employees

More than a year

4.0
March 2025

better pricing than competitors

Pros

It costs less than a lot of competing options which makes it a more affordable choice.

Cons

The free version still falls short and isn't as good as other options like Teams.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

GJ

Glen Johnston

Construction, 11-50 employees

More than a year

5.0
March 2025

crystal-clear calls every time

Pros

Call quality is noticeably better than on other platforms I've used. The audio and video stay clear, I don't run into lag and it performs really well overall.

Cons

Needs stronger integration with other platforms. Compared with something like Microsoft Teams, it feels less detailed as an all in one communication tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AK

Andrew Kamau

Information Technology and Services, 101-500 employees

More than a year

5.0
March 2025

accessible screen sharing

Pros

Has a very accessible interface so getting started with it feels very easy. Being able to share my entire screen is also really useful and makes it much easier to present ideas clearly.

Cons

At this point I don't have anything negative to say.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

WDL

Werner De LaFayette

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2025

better teamwork and learning

Pros

It's been a really good system to work with and it has expanded my ability to communicate with coworkers and learn new tasks from them.

Cons

I haven't come across any negative issues with this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NW

Nicole Williams

Fund-Raising, 1-10 employees

Less than 6 months

5.0
March 2025

helpful notes and scheduling

Pros

One thing I really appreciate is that it now includes a note-taking feature and scheduling meetings is very easy too.

Cons

Sometimes it's hard to notice right away when someone has entered the waiting room.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9