Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AR
Amanda Rice

Real Estate, 101-500 employees

More than a year

5.0

“Handy invites”

Pros

Getting everything up and running is very convenient. Sending invites is easy and adding meetings to the calendar is simple too.

Cons

The free background options are limited and audible reminders would be helpful but aside from that, I don't have any other complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

NT
Nishant Thakkar

Financial Services, 500+ employees

More than a year

5.0

“positive experience”

Pros

I've had a really positive experience using the platform overall. It handles meetings reliably and has been a solid platform for virtual communication.

Cons

A few things could definitely be better though. Customer support can take quite a while to respond, video conferencing is limited to 720p and screen sharing only allows one item at a time which means presenters sometimes have to stop and restart sharing to show something else. It's also a bit more expensive than some competing options.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

9

BK
Brandi Keeler

Higher Education, 500+ employees

More than a year

5.0

“love the whiteboards and AI”

Pros

One thing I really enjoy is the whiteboard feature, it feels every bit as capable as Miro. The calendar integrations are also a big plus and having my notes show up right inside the meeting from the calendar is incredibly convenient. On top of that, I absolutely love its AI.

Cons

Part I'm not thrilled with is that the AI summaries are kept separate from the transcripts. I'd really prefer if they were easier to access directly in the app instead of having to log in separately or go through the AI chat.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KF
kristi fitzpatrick

Education Management, 500+ employees

More than a year

5.0

“affordable meetings”

Pros

Stands out to me for how simple it is to use, along with its meeting recording feature and budget friendly pricing.

Cons

One concern is that it is not always fully reliable when it comes to security issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

TS
Taylor Schombert

Religious Institutions, 11-50 employees

More than a year

4.0

“solid range of tools”

Pros

Delivers dependable HD video meetings and audio calls, along with a solid range of productivity and collaboration tools.

Cons

The AI meeting summaries are useful but they still need quite a bit of improvement before they can be counted on as a truly reliable feature.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

PT
Piyush Thakur

Alternative Medicine, 1-10 employees

Free Trial

5.0

“good for classes and meetings”

Pros

For the past six months this has been my go-to for online classes and meetings. The video and audio quality have been really good and scheduling meetings is simple. It can lag a bit when the internet is slow but overall it's been very helpful for staying connected and communicating.

Cons

Honestly, it works really well for the.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JS
Jake Sears

Banking, 11-50 employees

More than a year

5.0

“free access for business”

Pros

Being able to use it at no cost is a huge plus! I really appreciate that there's a free version available that still helps get business done.

Cons

There really isn't much for me to dislike. They provide both a free option and a subscription model so there's something that works for everyone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AS
Andy Sorenson

Music, 1-10 employees

More than a year

5.0

“audio upgrades I genuinely appreciate”

Pros

They keep adding updates and refining the platform and the advancements to the audio quality options have been especially valuable. Working professionally in the audio industry, that makes a real difference and has been incredibly helpful.

Cons

The only downside I've run into is the shorter free meeting limit now that sessions over 45 minutes require payment instead of the previous one-hour window. It's a small inconvenience but I definitely preferred the old hour limit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

IVK
Ismael Valverde Kardouchi

Education Management, 1-10 employees

More than a year

5.0

“great for recorded meetings”

Pros

Has been an excellent tool for business meetings and the ability to record sessions makes it even more valuable.

Cons

I haven't run into any issues using it. It has been really useful for meetings.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MS
Myriam Sahraoui

Automotive, 51-100 employees

More than a year

5.0

“video meetings that just flow”

Pros

The software feels very fluid to use and being able to run video conferences during our meetings is a real advantage. The file sharing is also excellent and works really well.

Cons

It does use a lot of bandwidth and it can feel a bit complicated to understand at first. Once you get used to it though, it works very well and I really have nothing else to complain about.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

RA
Raqel Acevedo

Hospital & Health Care, 500+ employees

More than a year

5.0

“clear audio quality”

Pros

Calls come through with clear audio and solid video quality and the platform is easy to use. It also feels dependable and trustworthy which makes it a tool I can count on.

Cons

I really don't have any complaints. It's reliable software that does exactly what it's supposed to do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

PT
PAUL TAFURI

Paper & Forest Products, 51-100 employees

More than a year

4.0

“practical tool”

Pros

Setting up a meeting and sending the link by email is very convenient. It also includes video calling and document sharing features which really help and make communication between colleagues more efficient.

Cons

Joining a meeting can sometimes be a bit difficult and the free version being limited to 45 minutes is a downside.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

EN
Emmanuel Nyitsse

Religious Institutions, 51-100 employees

More than a year

5.0

“dependable video meetings”

Pros

It has really helped make communication more engaging. It lets me connect with clients comfortably through video conferences.

Cons

I've been using this for a while now and haven't run into any issues with the platform which makes me happy to keep using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ZA
Zainab Alasry

Hospital & Health Care, 51-100 employees

More than a year

5.0

“User friendly”

Pros

Getting started with it was simple and it handles exactly what we need it to do.

Cons

I honestly do not have any complaints about it. It takes care of what we need without any issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JJ
Janet Jones

E-Learning, 51-100 employees

More than a year

5.0

“quick meetings”

Pros

Starting a meeting or joining someone else's call is really easy. The audio and video quality are usually very good and the platform itself feels simple to use overall.

Cons

At the beginning I faced slight difficulty while figuring out how to turn on my computer's mic and camera along with how to share my screen. Once I sorted that out though, everything worked fine and I haven't had any problems since. Honestly it was more user error than an issue with the software.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

9

RM
Rohan Mehta

Marketing and Advertising, 11-50 employees

More than a year

4.0

“breakout rooms work brilliantly!”

Pros

The breakout rooms feature has been really useful for organizing virtual meetings with smaller teams. The host can move between rooms and even send messages to specific groups which makes managing discussions much more effective.

Cons

Chat works well for basic communication but it doesn't offer the same level of collaboration features you'd get from Slack or Teams.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

GC
Gulmira Chris

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

“Amazing!”

Pros

Holding meetings from home without having to travel is really convenient and sharing files during sessions makes everything more practical.

Cons

Everything feels easy to use and honestly I can't think of any downside to it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MM
Mohammed Mohammed

Insurance, 500+ employees

More than a year

5.0

“Provides AI transcripts”

Pros

I realised that this platform is widely recognized for a reason. It includes all the features I need and the new AI transcription has been a really useful addition. It also works across every platform I use which makes it very convenient.

Cons

Issue is that it feels a little heavy and takes longer to open on my work phone, a Samsung A52. On that same device, Webex loads faster.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KJ
Kate Jaeger

Food Production, 500+ employees

More than a year

5.0

“clean interface”

Pros

The user interface is really well done and the chat works nicely. I also appreciate being able to customize the background with corporate branding options which is a nice touch.

Cons

At times, it doesn't seem to be the platform customers prefer which can make things harder when people aren't familiar with how to figure out it or present through it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AI
Anna Izard

Arts and Crafts, 1-10 employees

More than a year

5.0

“quick scheduling”

Pros

Scheduling meetings is really easy and sending out invitations to participants is just as convenient.

Cons

At times, getting participants connected can be a bit tricky and I'm pretty sure that's usually due to user error. Still, the security steps in place can make logging in harder for people who aren't familiar with the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10