R Prem Kumar
Computer Software, 500+ employees
More than a year
“my opinion”
Pros
Also lets you send private messages to someone in the chat which is really useful. You can tag specific people in chats too so it's easier to get their attention.
Cons
When sharing my screen, the toolbar keeps getting in the way and there isn't an option to hide it directly. The only workaround is remembering the shortcut key to make it disappear.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rachel Burns
Research, 11-50 employees
More than a year
“user friendly meetings for wfh”
Pros
It is very user friendly overall and doesn't take much effort to figure out. The background and blur features also work really well especially on work-from-home days.
Cons
The integrations don't function the way they should. The timezone in the emails also doesn't always update correctly which can end up confusing other people joining the calls.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Rachael Neu
Education Management, 500+ employees
More than a year
“keeps me connected”
Pros
I've relied on it to stay connected and handle plenty of graduate school tasks. It's quick to get into and simple to use. On my MacBook, it runs very well and I haven't run into any major problems with it.
Cons
Tried to update right when I was about to use it which ended up making me late for a meeting. It would be much better if updates could happen automatically so that this kind of thing doesn't come up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
RUTH PEAK
Accounting, 1-10 employees
More than a year
“screen sharing made simple”
Pros
Using it feels very easy and sharing my screen with other people is really convenient.
Cons
The layout changes depending on the device whether it's a phone, iPad android tablet or desktop which can be confusing.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
9
Ashley Whitzel
Health, Wellness and Fitness, 1-10 employees
More than a year
“workplace meetings from anywhere”
Pros
It really brings the right to you. There's no need to be in the same room or meet face to face anymore to have meetings.
Cons
Every now and then, the mute turns off when you don't expect it to and there are some minor technical glitches.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Arianne Valbrun
E-Learning, 500+ employees
More than a year
“quick meeting access”
Pros
Starting a meeting and joining one is really easy which makes the whole process convenient.
Cons
Honestly, I have no complaints about this software because everything about it works well for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Automotive, 500+ employees
Less than a year
“good fit for us!”
Pros
Really changed the way our team communicates and works together. One of the best parts is how simple it is to use and it includes all the features we need so there's no need to depend on other tools.
Cons
The only drawback is that it is not widely adopted which can make it difficult to collaborate with external partners.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Brandon Pineda-Rivera
Hospital & Health Care, 500+ employees
More than a year
“bringing teams together brilliantly”
Pros
Does an excellent job of bringing teams together from all over the country in one digital space. That's the part I appreciate most about it.
Cons
One small thing that bothers me is the occasional technical issue with meeting links. It's not a major problem but it does happen now and then and can be a little frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Latoria Marshall
Entertainment, 1-10 employees
More than a year
“meetings from anywhere”
Pros
It works well for all kinds of situations and has become a reliable alternative to meeting in person. Another thing I appreciate is being able to adjust the video and audio settings based on what each user wants or needs.
Cons
The part I don't enjoy is that I occasionally run into technical issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Simone Massei
Chemicals, 51-100 employees
More than a year
“productive collaboration”
Pros
Really helps organize team communication and collaboration and it has made a big difference in our overall productivity.
Cons
Everything has been excellent and I haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Doyin Akinrinade
E-Learning, 1-10 employees
More than a year
“webinars and trainings made simple”
Pros
Scheduling webinars and training sessions has been really easy which has made staying organized a lot easier.
Cons
Nothing to complain about at this point. The platform actually offers more features than I'm even using right now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nazifa Zahid
Hospital & Health Care, 51-100 employees
Free Trial
“clear calls”
Pros
The video and audio quality are really strong, with fewer interruptions during meetings. Screen sharing works well for collaboration and breakout rooms are especially helpful for making meetings more organized, efficient and productive. It's also simple to join and access when needed.
Cons
There are times when network problems come up and meetings with a lot of participants can run into connection issues. The free version also comes with limited features and time restrictions for each meeting. On top of that it can use a lot of data which becomes a downside for anyone relying on personal mobile data.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Emmeline Costa-Wagner
Publishing, 51-100 employees
More than a year
“excellent for virtual meetings”
Pros
It's really convenient for virtual meetings whether it's for work, homeschooling, tutoring, counselling or interviews.
Cons
I honestly have nothing to complain about--there's nothing negative to mention. It's excellent software for running meetings virtually.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nick White
Building Materials, 51-100 employees
More than a year
“flexible across devices”
Pros
Using it on both mobile and desktop feels easy and the platform is simple to figure out on either one.
Cons
The app version makes chatting and adding notes more difficult than it is on the desktop version.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Alan Junior
Internet, 1-10 employees
More than a year
“engaging for school and work”
Pros
Using the app feels pretty engaging and I genuinely enjoy it for regular school sessions and work meetings.
Cons
It can be a bit slow at times although that may be related to how many people are in the call. I think it would be a lot better without that lag but it could also be caused by the internet connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sadie Nahas
Child Day Care Services, 11-50 employees
More than a year
“virtual meetings for big groups”
Pros
One of the best things about using it is being able to bring large groups of people together virtually.
Cons
The part I like least is that the connection quality can be lacking.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Khaled Khrais
Information Technology and Services, 11-50 employees
Less than 6 months
“practical for team meetings”
Pros
It was practical to use and everyone on my team already had at least some idea of how it worked.
Cons
It could be a little complicated for people who had never used the platform before.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Marketing and Advertising, 500+ employees
More than a year
“easy to use”
Pros
I'm on it every day for my job and with more than 1000 people at our company, it handles our needs really well. At the same time it's simple enough for non-business users too. During Covid, my entire family signed up and people of all ages and comfort levels with technology were able to join and stay connected without much trouble.
Cons
One limitation is that I can't send attachments in the meeting chat like a screenshot. Also, when I'm speaking with someone who's more used to Teams, Google Hangouts or another platform, it can take them a moment to locate options like mute/unmute or screen sharing since the menu disappears.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
7
Saleem Harunani
Real Estate, 11-50 employees
More than a year
“remote teamwork made better”
Pros
After a few months of using the platform, it has really improved the way I handle remote work. The video and audio stay reliably clear even when the internet connection is unstable. Screen sharing during team brainstorming is especially helpful and it genuinely makes it feel like everyone is together in one room. Getting started it is also very simple even for beginners.
Cons
I haven't run into any problems it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Joshua Palassis
Professional Training & Coaching, 1-10 employees
More than a year
“Efficient platform”
Pros
It has become a universal tool that pretty much everyone uses now and for the most part it's user friendly.
Cons
The pricing has gone up compared with competitors like Google Meet and it still doesn't offer 1080p video.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
