Zoom Reviews

Pros

Video and audio quality are consistently reliable and the background noise reduction does a really good job of keeping calls clear.

Cons

The annotation tool is frustrating to use because it doesn't move along with the screen. I have to keep deleting my notes, scroll down and then start annotating all over again.

Pros

Gives me clear audio and video whether I'm on camera or sharing my screen and it covers what I need for meetings really well.

Cons

Even with those benefits, a couple of things are frustrating. I don't like that calls sometimes open in an external browser and the free plan's 40 minute limit is still a downside.

Pros

Setting up meetings takes almost no effort and the call quality is consistently excellent unless the other person is dealing with a weak internet connection.

Cons

Something that feels unnecessary is the software opening in the browser before starting a meeting. It would make more sense if the whole process happened directly inside the app.

Pros

Has been dependable for me with a clean interface and fast connections to Google, Fathom and other tools. Everything works together quickly which makes meetings much easier to manage.

Cons

A thing that does get annoying is the tray popping up and getting in the way when I'm trying to share my screen.

Pros

Stands out for its simple, accessible interface which makes it accessible and practical for a wide range of users.

Cons

It doesn't offer as many collaborative tools for communicating with coworkers especially when compared with something like MS Teams.

Pros

Setting up meetings is easy, recording sessions is trouble free and configuring rooms is just as convenient.

Cons

We honestly don't use the application for much beyond that so there isn't really much else to comment on.

Pros

Doesn't need a lot of memory to run and it's simple to use since it feels more familiar than many other apps.

Cons

At times, I'm unable to rename myself after joining a meeting though that may be because I'm not sure how to do it.

Pros

It works really well with Outlook and the background blur looks better than what I get in Teams.

Cons

Screen sharing still feels weaker than Teams. When I share my screen, I can't see other people's faces and the stop-sharing menu keeps sitting at the top which constantly blocks the upper part of my presentation.

Pros

Getting started it was quick and it's practical to use. The free version covered everything I needed for basic use.

Cons

I really don't have any complaints since the free plan was enough for what I needed.

Pros

Everything I need is built into a single application which makes it really convenient to use.

Cons

There really aren't many downsides. The only thing I've noticed is that some settings available in the web interface don't appear in the app settings.

Pros

Makes it simple to connect with both small teams and large groups for video conferences. Features like chat, background blur, virtual backgrounds and similar tools are user friendly and really improve the overall video call experience.

Cons

Joining a call by dialing in can be inconvenient when you're not using your laptop.

Pros

The platform is very user friendly, lets you personalize meetings with different backgrounds and has a convenient chat feature.

Cons

Some features are only available through the paid "premium" version.

Pros

It has been consistently dependable for me, with hardly any technical issues even during bigger meetings. Scheduling and joining calls feels smooth too whether I'm using the app, connecting through calendar integrations or simply clicking a link. Everything just works the way it should.

Cons

One thing I'd still like to see improved is making it simpler to update meeting details after something has already been scheduled.

Pros

Setting up a meeting with several people at once is something I really enjoy it. It's very user friendly--just create the event, choose the date and time and that's pretty much it. When the meeting starts, the staff logs in and everything is ready to go.

Cons

Honestly, I don't have anything negative to say. I think it's an amazing program.

Pros

Out of all the UCaaS platforms I've worked with, this one has been the strongest by far! It works really well for running internal training sessions and presentations and webinars and video conferencing feel both efficient and practical.

Cons

Brings together all the features I need which helps me save time whenever I'm running meetings, webinars or other online conference sessions.

Pros

The platform is very user friendly, scales well, has a clean interface and comes with plenty of useful features and integrations.

Cons

There's hardly anything to complain about it. The only occasional issue is that it sometimes won't launch until an update finishes which can leave me a few minutes late to a call but that happens with plenty of apps.

Pros

Getting started with this product feels very easy and it still offers a lot of functions once you dig into it.

Cons

One thing that could be much better is the release notes for updates especially when major feature overhauls are rolled out.

Pros

This tool has made it possible for me to provide remote support and my company's video conferences feel much more dynamic and visually engaging as well.

Cons

At this point, it seems to cover everything I need. I haven't noticed anything missing.

Pros

Keeping in touch with leads, staff and clients is much simpler it and it has become our primary way of connecting with them. It also comes with plenty of really useful extra features for musicians.

Cons

There is not much negative to point out. There were some problems in the past but they have been addressed. If I had to mention anything, latency can still be a challenge when using it for music though that is more of a general technology limitation than a platform specific issue.

Pros

Getting started it takes almost no effort and the integrations with apps like Slack make business communication feel connected and efficient.

Cons

The chat feature is pretty limited and basic so there's definitely room for improvement.