Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DH
Desmond Ho

Education Management, 500+ employees

More than a year

5.0

“excellent video meetings tools”

Pros

Everything about it has been excellent for me from the video quality and chat feature to the AI companions, recording options, webinar tools, breakout rooms. Bascially the platform as a whole :)

Cons

I do not have any real complaints. The only slight setback is that the free version limits meetings to 40 minutes but I understand they need a way to monetize the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JA
Julian Arroyo

Medical Practice, 51-100 employees

More than a year

5.0

“better with every update”

Pros

Managing everything feels accessible once you begin using it. Since I first started, there have been plenty of updates and those are definitely noticeable.

Cons

The part I don't like is that there's a fully paid version. I remember when students could use it for free but now it's gone back to being a subscription-based service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JA
Jose Alcantar

Medical Practice, 51-100 employees

Less than 6 months

5.0

“valuable tool”

Pros

Being able to connect face to face with employees I needed to speak with has been really valuable especially when meeting in person wasn't possible.

Cons

The only downside is that it feels a bit too expensive to keep and maintain.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

HW
Hsiang-Hua Wang

Hospital & Health Care, 51-100 employees

More than a year

4.0

“fun backgrounds for client calls”

Pros

Being able to customize my background and make it more fun during client calls is something I really enjoy.

Cons

It isn't always HIPAA-compliant and it can be glitchy more often than I'd like.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

MS
Mikayla Stokes

Education Management, 11-50 employees

More than a year

5.0

“quick onboarding”

Pros

Getting new people started on the platform is really easy and the overall system is very simple to use.

Cons

I'd still like to have the ability to run multiple meetings at the same time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JT
Jamie Tannatta

Veterinary, 11-50 employees

More than a year

5.0

“works well”

Pros

Setting up meetings for several people is easy and the recording feature works without any trouble.

Cons

There are occasional glitches although that may be tied to the internet connection depending on where in the building we're having the meetings.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CM
Celeste mittman

Alternative Medicine, 11-50 employees

More than a year

5.0

“consistent for virtual meetings”

Pros

It's a really convenient platform for meetings and virtual group events and it works well for staying connected with teams and larger audiences.

Cons

One thing that gets annoying is that updates sometimes pop up at inconvenient times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LD
Laura Denner

Marketing and Advertising, 11-50 employees

More than a year

5.0

“remote teamwork made better”

Pros

With our agency working fully remote and spread across the US, this has become the main way we stay connected. It covers everything in one place (video meetings, calls and messaging) making it simple to communicate with anyone from anywhere, as long as the internet connection is strong.

Cons

One thing that gets in the way is the screen-sharing toolbar placement. Since it sits at the top of the screen, it can be awkward and sometimes blocks access when trying to figure out tabs located along the top.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JG
Jovan Gash

Real Estate, 51-100 employees

More than a year

5.0

“stands out”

Pros

Really stands out for how simple it makes communication and teamwork especially because the interface is so easy and user friendly.

Cons

A small downside is that some settings have to be adjusted to improve call quality. For instance, HD video is not enabled by default so you need to manually change the video settings to get better quality.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

PD
PJ Dortone

Hospitality, 11-50 employees

More than a year

4.0

“clear meetings”

Pros

Joining meetings is convenient and the audio and video quality stay clear throughout.

Cons

At times, getting into a meeting takes longer than it should and that delay can be annoying.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

BB
brittany Baldwin

Child Day Care Services, 11-50 employees

More than a year

5.0

“keep in touch over distance”

Pros

Keeping in touch with coworkers over long distances is really convenient and video meetings make it simple to connect and collaborate.

Cons

There are times when our meetings run past the time limit so we have to send out a new link and have everyone join again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AM
Ashley Myers

Consumer Services, 11-50 employees

More than a year

5.0

“user friendly platform”

Pros

Using it feels very accessible and user friendly overall.

Cons

Initial setup can sometimes be a bit confusing at first.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

AAK
Amr Al Khateeb

Higher Education, 500+ employees

More than a year

5.0

“my review”

Pros

This has been a really good experience because it runs reliably across all my devices. The audio and video quality are excellent and the screen sharing feels much more accessible than it does in other similar apps.

Cons

One thing I haven't been able to do is record a presentation without including the participants, at least not in my case. Also, the recording editing tools don't feel very accessible and would be better if they were simpler to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MC
Mark Cicino

Banking, 1-10 employees

More than a year

4.0

“Valuable platform”

Pros

Very simple to use and that's the part I appreciate most. It makes communication clear, effective and efficient without much effort.

Cons

The interface could use some improvement and I still think Microsoft Teams has a better overall layout.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SK
Signe Knutson

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“confortable to use”

Pros

As one of the original video conferencing platforms, this has an interface and overall feel that most people are already comfortable using without much trouble.

Cons

There's still the usual delay from technical hiccups, often caused by user mistakes or by how screen sharing looks different across various devices and hardware.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

LJ
Lolanda Jones

Mental Health Care, 500+ employees

More than a year

5.0

“thoughts on the software”

Pros

Lets me hold visits between clients and providers without any trouble which has been really useful.

Cons

The connection quality can be inconsistent sometimes and the reception is not always very good.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AH
Ameera hamdallah

E-Learning, 500+ employees

More than a year

5.0

“flexible classroom controls”

Pros

Having control over what students can access is one of the things I appreciate most. For instance, with the chat feature, I can decide whether students are allowed to message everyone, only the host or no one at all.

Cons

I work with two monitors and at times it opens on the screen I do not want it on. There are also moments when I share my screen and can no longer see my students because the app automatically minimizes the window.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

ML
Maddie Lipton

Legal Services, 51-100 employees

More than a year

5.0

“excellent webinars”

Pros

Works really well for meetings with external organizations and for hosting training webinars. The AI tools and recording features are two things I really appreciate.

Cons

I don't have any complaints about the platform. It's very user friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KC
Khyla Cuenco

Hospital & Health Care, 101-500 employees

More than a year

5.0

“remote teamwork made better”

Pros

It helps me stay connected with my team while working remotely.

Cons

There's not much to complain about. Up to this point, it's been really good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SL
Sally Lundqvist

Retail, 500+ employees

More than a year

5.0

“simple meetings”

Pros

Getting started it was very easy. The meeting setup and video quality settings are simple to manage which makes communication feel smooth.

Cons

I really don't have any complaints about it; it works very well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10