Zoom Reviews

“free access”

Pros

Getting started it feels very easy. The audio comes through clearly, the video quality is really good and the fact that it's free makes it even better.

Cons

My only real issue it is the way updates are handled. If the app isn't updated, it won't let you sign in until you install the latest version. I don't want to manually update apps all the time and it's frustrating when you need to join something right away but have to wait for the update, then hope everything goes right so you can log back in.

“secure meetings”

Pros

Having a secure space to work confidentially has been a big plus and it supports effective treatment sessions as well as group conferences really well.

Cons

I honestly haven't run into any downsides. It does exactly what I need and everything works perfectly for me.

“Amazing platform!”

Pros

Feels very easy to use and the interface is accessible. It makes scheduling meetings, joining calls and sharing screens incredibly simple so the whole experience is very user friendly.

Cons

From time to time, I run into small connectivity hiccups or audio and video quality issues and that can interrupt the flow of a meeting.

“so useful”

Pros

Every meeting is saved with the audio, video and transcript included which makes it really useful to go back and review everything later.

Cons

The free plan does come with a 30-minute time limit on meetings which can feel restrictive.

“top choice”

Pros

It's the top choice for video conferencing and the video quality has been the best I've used.

Cons

I haven't run into any issues or challenges with this software.

“keeps my schedule organized”

Pros

Keeping my schedule organized has been much more manageable with this. It has also made it simple to stay in touch with my colleagues through video calls and it has played a big role in helping me work together with both clients and teammates virtually.

Cons

Every now and then, the audio lags a bit. Other than that, it has been really helpful for me and my team and I haven't run into any major issues.

“good customer service”

Pros

Getting started it was easy and using it day to day has been just as simple. The customer support is excellent and it lets me communicate and collaborate with colleagues without any trouble. It's also very user friendly especially for people who are just beginning to use it.

Cons

Honestly, I don't have anything to complain about it. It truly does exactly what I need it to do.

“simple setup”

Pros

Using it feels very easy and it has also become quite dependable over time.

Cons

The part I don't like is that meetings come with a time limit.

“convenient but not always preferred”

Pros

The biggest advantage for me is how convenient and user friendly it is. It has also done a good job of keeping its original platform updated to match current needs.

Cons

One issue I run into is that it is used less than some other platforms so it can be harder to schedule virtual appointments with people who rely on different programs.

“handy scheduling but participant limits”

Pros

Works well for scheduling meetings and sharing screens and the Gmail sync is especially useful because it saves time. We use it for parent-teacher meetings and parents are able to join without much trouble and discuss their concerns through the platform.

Cons

The limitation on larger participant groups creates problems especially when there are many attendees in workshops or other company events. On top of that, audio issues happen quite often which makes meetings look unprofessional since both sides sometimes struggle to hear and communicate properly.

“honest thoughts”

Pros

Compared with other tools, this one feels much more flexible and adapts well to different needs.

Cons

It would be helpful to have more training available for the newly added features.

“a must have!”

Pros

The reliability and range of features are what make it stand out. It's a must-have for anyone who works online.

Cons

Some features are still implemented a bit inconsistently for example, immersive view can be seen live in the platform but not in the recording or livestream. Other than that there's barely anything to complain about.

“My recommendation”

Pros

Really stands out for virtual communication and I'd highly recommend it.

Cons

Honestly this platform has been exceptional overall. I haven't run into any issues with the software or the service while using it at our company.

“convenient screen sharing”

Pros

One thing I really enjoy about it is how well it connects with other software. Being able to share my screen and still keep everyone's faces visible during the call is a huge plus.

Cons

The meeting details I have to send clients feel too long. It would be better if it were just a simple link, with a different security option in place since we never end up using passwords anyway.

“remote work game changer”

Pros

It has completely transformed the way remote work gets done. At this point, I honestly can't imagine managing without it. It makes virtual meetings and calls with coworkers or clients really easy. The audio and video quality stay consistently reliable, screen sharing is simple to use and the emoji reactions add a fun touch during calls.

Cons

I really don't have any major complaints. If anything, I just wish the free plan allowed meetings to last longer than 40 minutes.

“excellent features”

Pros

Screen sharing is a huge deal for my team and the platform handles it better than other software we've tried. The capabilities it offers in that area really stand out and make collaboration much more effective for us.

Cons

The one drawback is that my company relies on a different platform so this doesn't integrate very well with the other software we use.

“Great tool”

Pros

It's an excellent app and its AI integration has made things much more dynamic.

Cons

Not many people use it yet so it's hard to get implemented.

“review of platform”

Pros

Working with other people feels much more interactive with this software. It comes with useful features like screen sharing, breakout rooms and chat which make collaboration and engagement a lot better.

Cons

Every now and then, it runs into technical problems such as connection issues, audio delays or occasional software bugs.

“my thoughts”

Pros

This platform is simply the go-to tool for video meetings!

Cons

Compared with BBB, there is still some uncertainty around data privacy.

“practical online scheduling”

Pros

Scheduling an online meeting with someone is very convenient and easy.

Cons

At times there are conflicts during meetings. I send someone the meeting details, they join the session and I even receive an email confirming they entered but the person does not appear in the meeting for me.