Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JD
Jeremy DeLon

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

“excellent meeting controls”

Pros

Creating, scheduling and running meetings it feels simple and convenient. The permission controls, screen-sharing features and the host options it provides are exactly what I need to keep meetings organized and on track.

Cons

Every now and then, I run into issues with microphone integration or being able to hear other people on the call. It may show that the right microphone is selected but others still can't hear me until I adjust a few settings which is frustrating and inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JH
Jessica Heimsoth

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“widely used and very flexible”

Pros

Since it is used by so many people, meeting with my clients is really convenient. I also appreciate how many settings and adjustments are available to customize the experience.

Cons

Every now and then, the meeting layout gets updated and it takes me a bit of time to find tools I used before. It's not a major problem but it is frustrating during the first couple of weeks after a change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KK
Kelvin Kaganjo

Design, 1-10 employees

More than a year

5.0

“all in one”

Pros

After using it for a long time, one thing I really appreciate is how it brings meeting tools, remote work features, file sharing and internal communication into a single platform.

Cons

I'd put it at the top because it has worked flawlessly for me for more than four years now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CM
Courtney Mustafa

E-Learning, 11-50 employees

More than a year

4.0

“dependable for teams”

Pros

Works really well for routine staff meetings and client calls. It's dependable, easy to figure out and simple to use day to day.

Cons

One thing that gets annoying is when the platform changes the interface and automatically switches users over to newer tools like the updated whiteboard which I don't like as much as the classic version.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

JC
Jessica Chilton

Hospital & Health Care, 11-50 employees

More than a year

5.0

“easy sharing”

Pros

The software is very easy to use and sharing it with others on my team is trouble free.

Cons

At times, getting a meeting room set up can be a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SU
Saad Ullah

Management Consulting, 11-50 employees

More than a year

5.0

“HD video quality”

Pros

Among all the web conferencing platforms I've used, this has been the most effective one.!It delivers HD video along with DOLBY voice quality which makes it an excellent choice for managing online meetings.

Cons

Covers everything I need and I haven't run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SJ
Sanchita Jain

Information Technology and Services, 500+ employees

More than a year

4.0

“handy calendar sync”

Pros

Getting started took barely a minute so creating the account and jumping in was quick. It offers a very secure and flexible space for communication which makes it useful for different kinds of team interactions. I also appreciate that it connects with my calendar making it simple to send invites and launch meetings without extra steps.

Cons

The basic plan feels quite restricted and mostly covers only session scheduling while many of the better features are pushed into the paid version. Another downside is the 40 minute limit on free meetings which really isn't very practical or helpful.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

CM
Chelsey Morlock

Hospital & Health Care, 11-50 employees

More than a year

4.0

“simple controls”

Pros

Once I'm in a meeting, everything feels easy and simple to use.

Cons

Issue is that meetings are time-limited if you're using the free version and not paying for a plan.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

SB
Simone Buonocore

Religious Institutions, 1-10 employees

More than a year

5.0

“powerful streaming integrations”

Pros

It works really well with a digital production setup especially with the Stream Deck plugin, OBS integration, NDI compatibility, NDI output and the wide range of source-sharing options.

Cons

At times, it can be pretty demanding on CPU usage.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

KG
Kelly Giarda

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“quick meetings”

Pros

Jumping into or presenting in meetings takes no time at all, everything works reliably and sharing the meeting link with others is fast and convenient.

Cons

I don't have any complaints about it. I've really enjoyed using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Education Management, 51-100 employees

More than a year

5.0

“positive experience”

Pros

Really simple to use, with high quality performance that stays unobtrusive in the background.

Cons

A few settings are tucked away in places that don't feel very accessible though that can be subjective.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SJ
Sheryl Jerzak

Consumer Services, 51-100 employees

More than a year

5.0

“stay connected nationwide”

Pros

Teams across the country can stay connected really well through meetings without worrying about dropped calls, video lag or other interruptions.

Cons

The mobile app can be a bit challenging for anyone who isn't familiar with the platform. It usually takes some time and repeated use before getting fully comfortable with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MH
Martin Hurley

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“smooth calendar and gmail sync”

Pros

It works really well with Google Calendar, Gmail and similar tools which makes scheduling and joining meetings much more convenient.

Cons

At times, the app can be a bit slow to load when opening the program.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MM
Marta Moura

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“team communication made simple”

Pros

It makes communicating with a team or a group of people really simple and convenient.

Cons

The part I'm not happy with is the audio options. When I try to teach a fitness class, the sound quality just isn't good enough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

ES
Emma S

Hospital & Health Care, 500+ employees

More than a year

5.0

“makes work easy”

Pros

It's very user friendly and makes communication feel smooth.

Cons

Most of the time, it ends up draining the battery on whatever device I'm using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW
Sarah Warry

Mental Health Care, 1-10 employees

More than a year

4.0

“useful meeting features”

Pros

It comes with handy features like screen sharing, waiting rooms and other tools that make meetings more manageable.

Cons

There are times when it freezes and sometimes the video and audio end up out of sync.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

RS
RICARDO SOLIS

Computer Software, 1-10 employees

More than a year

5.0

“friendly setup”

Pros

Using it feels easy and approachable and the connection speed is consistently really good.

Cons

I honestly don't have any complaints at all; it has always been helpful whenever I've needed it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DG
Danny Gorodetsky

Computer Software, 51-100 employees

More than a year

4.0

“review for platform”

Pros

It's a really solid tool for setting up and running meetings.

Cons

The AI summaries and transcription features still aren't among the strongest.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

AS
Alex Sorkin

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

“easy meeting access”

Pros

Joining meetings is really convenient. I can get into a meeting instantly just by clicking the link which makes access very easy.

Cons

The only issue I run into is when my personal internet connection is slow but that isn't related to the platform access itself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AS
Amy Stevens

Hospitality, 1-10 employees

More than a year

4.0

“clean setup for communication”

Pros

Communication feels easy and the way everything is organized makes the platform simple to use.

Cons

One limitation is that only meeting admins are allowed to record sessions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6