Zoom Reviews

Pros

Feels surprisingly underrated for how much it offers. When it comes to calls and meetings, it's still one of my top picks because it's simple to use, the effects are good and everything works the way I expect. Docs and the other tools especially Whiteboard, are also really polished and genuinely useful.

Cons

I haven't run into any problems with the product itself. The only thing I'd still like to see is more integrations.

Pros

Works really well for teams that need to jump from one meeting to the next whether they're joining on a phone or a personal computer.

Cons

At times, calls can run into glitches when the network connection is weak.

Pros

Having the option to host bigger groups on a call is a big plus.

Cons

It does not offer HIPAA compliance and as a mental health counselor, that is something I need.

Pros

The convenience is a big plus especially being able to schedule meetings and collaborate with team members all in one place.

Cons

My only concern isn't really it itself but more that some people use different platforms. I personally prefer keeping my applications organized.

Pros

One of the biggest advantages is how well it connects with other apps and tools. Clicking a link from my browser, calendar or Slack takes me straight into a meeting and the whole process feels very smooth.

Cons

One thing I'd love to see improved is the transition from an outgoing phone call into a meeting. There are plenty of times when I start with a phone call and then realize I need to share my screen and that switch could be handled in a simpler way.

Pros

It has been a really solid app for video conferencing. I've used it a lot for live online lectures with school and college teachers and it was usually the platform everyone preferred. Setting it up is very easy, it includes screen sharing and it still works fairly well even when the internet connection isn't the best. It basically covers everything you'd want in a video conferencing app while also offering a few extra useful features.

Cons

I honestly don't have any complaints about it. Even the free version has been more than enough for attending live online classes.

Pros

I really do not have many positives to mention about it. It works well enough at a basic level but the overall quality makes it difficult to say much more in its favor.

Cons

Getting into it can be hit or miss. The constant redirects during login are incredibly frustrating and the connection is often unreliable too. There have been important meetings where I spent more time closing and reopening the app than actually getting anything done. The usability feels misleading because the platform comes across as solid and worth using at first, right up until you run into the default time limit. Then suddenly you are pushed toward a wave of supposedly necessary add-ons.

Pros

Video meetings run really well, the collaboration features are excellent and getting everything set up is quick and easy.

Cons

It can be a bit glitchy once in a while and the subscription price is on the expensive side.

Pros

With several remote employees on our team, we end up using this platform multiple times each week to bring everyone together for meetings. It's a very user friendly platform and the wide range of features makes running remote meetings really convenient.

Cons

When a meeting gets crowded with more than 15 people, it can occasionally be hard to keep track of who is speaking.

Pros

Gives our agency the flexibility to deliver Telehealth services by both phone and internet which is essential since many of our clients are only able to connect by phone. Its reporting capabilities are excellent as well, helping us stay compliant with the regulations that apply to our work. The AI Fathomable add-on has also been a great addition.

Cons

At the beginning some staff members reported that calls were dropping quite often but that problem was eventually fixed.

Pros

Using this solution has been really easy, with clear video and audio quality that make calls feel reliable. They also keep rolling out new features that improve the overall experience. Breakout rooms work really well and the option to customize backgrounds adds a fun personal touch.

Cons

One thing that gets frustrating is how often it seems to require updates.

Pros

Funny enough, I still can't quite explain how it ended up surpassing Skype but it clearly did. At the end of the day, it works and that's what matters.

Cons

The scheduling side can be a bit irritating to deal with and my phone contacts don't sync together as smoothly as they should.

Pros

Using this platform with coworkers has been really easy and it offers a versatile set of features that make collaboration work well. Compared with other software that provides similar tools, it has also been the most dependable option for video conferencing.

Cons

I haven't noticed any downsides while using it so far. It has consistently been very reliable.

Pros

Having meetings integrated into it keeps all communication in one app which is really convenient.

Cons

One thing that's missing is the ability to mark a message as unread after opening it. Also, adding contacts for all users can't really be done directly in the app so having to switch over to the website feels inconvenient.

Pros

It lets me run professional meetings, deliver seminars and discuss clinical cases with colleagues and students.

Cons

The free version has a time limit although there's usually a way around it.

Pros

I like that it allows me to host larger groups on calls.

Cons

The problem is that it isn't HIPAA compliant, which matters a lot to me as a mental health counselor.

Pros

I find it so convenient and easy to schedule meetings and collaborate with my team.

Cons

Not really a Zoom issue, but I wish everyone would just use the same platform, I like keeping things streamlined.

Pros

The best part is how seamlessly it integrates with other apps. I can click on links in my browser, calendar, or Slack and instantly join a Zoom meeting.

Cons

I wish it were easier to switch from a Zoom phone call to a Zoom meeting. Sometimes I start with a call but then need to share my screen.

Pros

Zoom is great for mobile users. Some people hesitate to download the app, and the interface changes a bit sometimes, but overall, it's still good enough.

Cons

People seem more familiar with Zoom than with Teams, which makes adoption easier.

Pros

The app is great for video calls. I've used it for online lectures, and it's become my go-to. It's easy to set up, lets me share my screen, and still works well even with weak internet. It has everything I need in a video call app, plus some extra features.

Cons

I honestly don't have complaints, the free version is perfect for my online live classes.