Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mental Health Care, 1-10 employees

More than a year

4.0

“clients already know the platform”

Pros

Most clients already seemed very comfortable using the platform which made meetings feel accessible and easy. It also gets frequent updates which helps keep everything optimized and working well.

Cons

The interface can feel a little hectic and isn't always the most accessible to figure out. On top of that, integrating some of the add-on apps and extra features can be challenging.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

JDP
Juliet du Preez

Legislative Office, 500+ employees

More than a year

5.0

“annotation tools stood out”

Pros

Right away the annotation tools stood out as one of the best parts.! They make online training much more effective and the platform offers a wide range of features while still staying flexible. My husband works as a software developer and annotation is heavily used in his field too so it's clearly useful across different types of work. It is also very user friendly. I'm glad they've kept adding integrations and new functions over time which has helped it stay relevant as other software keeps changing. The AI features especially for creating summaries, are also a big plus because they remove a lot of repetitive, time-consuming work.

Cons

Overall I'm very happy with the product and the only real downside is that it doesn't connect with Microsoft tools as smoothly as Teams does. At one organization I worked with, they originally used this platform but once their systems became fully Microsoft-based, they ended up moving over to Teams.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Mental Health Care, 11-50 employees

More than a year

5.0

“stable and dependable”

Pros

It has been a very user friendly and efficient platform for meetings and appointments. The connection also feels more stable and dependable than with other online meeting tools.

Cons

One minor frustration is that it doesn't always detect that the app is already installed so the redirect can take a little while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RE
Roger Espinoza

Primary/Secondary Education, 51-100 employees

More than a year

5.0

“smart AI assistant for teamwork”

Pros

I really liked its AI assistant because it helps a lot with managing work and prevents scheduling and organization conflicts.

Cons

It's a tool that takes some time to adapt to, both in its environment and how its features work. It's also important to properly set up alerts and offline time settings.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AS
Aditya Saxena

Information Technology and Services, 11-50 employees

More than a year

4.0

“simple one-click meetings”

Pros

Getting started it feels very easy even for someone who isn't familiar with the platform and joining a meeting only takes a single click.

Cons

The meeting limits can be frustrating. There are times when I have to wrap things up in a rush because the session is about to end.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Higher Education, 500+ employees

More than a year

5.0

“packed with useful tools”

Pros

Comes with features that make meetings much more interactive like discussions, polls and breakout rooms during sessions.

Cons

The desktop version can be quite resource-heavy which may slow down some devices although joining or organizing a meeting is still very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JVM
Jeroen Van Meeuwen

Computer & Network Security, 11-50 employees

Less than a year

5.0

“excellent video quality”

Pros

Delivers top-notch video conferencing quality and having accessible meeting rooms all organized under a single login is really convenient.

Cons

I haven't run into any issues or challenges with this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

OR
Oleti Ravali

E-Learning, 1-10 employees

More than a year

4.0

“convenient communication”

Pros

Is a well-known platform for connecting with people virtually. It's commonly used for interviews, webinars and meetings and it includes helpful features like one-on-one video calls and chat which make communication and collaboration convenient.

Cons

I don't have any dislikes when it comes to the website.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

BM
Brooke McHardy

Cosmetics, 1-10 employees

More than a year

4.0

“dependable video calling”

Pros

Connecting with other people for video calls has been really convenient and getting a call started is easy.

Cons

I did run into problems on my MacBook with getting the sound permissions to work and I wasn't able to fix it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

GL
Gustavo Limas

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0

“staying connected with the team”

Pros

It's been a really effective way to stay connected with the office and the rest of the staff.

Cons

The only downside is that meetings are limited to 45 minutes unless you pay for a subscription.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HW
Heather Williamson

Retail, 1-10 employees

More than a year

5.0

“free access”

Pros

Getting started it feels very easy. The audio comes through clearly, the video quality is really good and the fact that it's free makes it even better.

Cons

My only real issue it is the way updates are handled. If the app isn't updated, it won't let you sign in until you install the latest version. I don't want to manually update apps all the time and it's frustrating when you need to join something right away but have to wait for the update, then hope everything goes right so you can log back in.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KC
Kimberly Carrion

Mental Health Care, 1-10 employees

More than a year

5.0

“secure meetings”

Pros

Having a secure space to work confidentially has been a big plus and it supports effective treatment sessions as well as group conferences really well.

Cons

I honestly haven't run into any downsides. It does exactly what I need and everything works perfectly for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SM
Shreya Mishra

Computer Networking, 1-10 employees

More than a year

5.0

“Amazing platform!”

Pros

Feels very easy to use and the interface is accessible. It makes scheduling meetings, joining calls and sharing screens incredibly simple so the whole experience is very user friendly.

Cons

From time to time, I run into small connectivity hiccups or audio and video quality issues and that can interrupt the flow of a meeting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RBJ
Roger Barkley Jr

Design, 1-10 employees

More than a year

5.0

“so useful”

Pros

Every meeting is saved with the audio, video and transcript included which makes it really useful to go back and review everything later.

Cons

The free plan does come with a 30-minute time limit on meetings which can feel restrictive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JJC
Jaceguay Jay Cunha

Market Research, 11-50 employees

Less than a year

5.0

“top choice”

Pros

It's the top choice for video conferencing and the video quality has been the best I've used.

Cons

I haven't run into any issues or challenges with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TS
Titilayo Samuel

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“keeps my schedule organized”

Pros

Keeping my schedule organized has been much more manageable with this. It has also made it simple to stay in touch with my colleagues through video calls and it has played a big role in helping me work together with both clients and teammates virtually.

Cons

Every now and then, the audio lags a bit. Other than that, it has been really helpful for me and my team and I haven't run into any major issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

EEO
Enoch Edewunmi Oyeduntan

Hospital & Health Care, 500+ employees

More than a year

5.0

“good customer service”

Pros

Getting started it was easy and using it day to day has been just as simple. The customer support is excellent and it lets me communicate and collaborate with colleagues without any trouble. It's also very user friendly especially for people who are just beginning to use it.

Cons

Honestly, I don't have anything to complain about it. It truly does exactly what I need it to do.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

VI
Vanessa Iheme

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“simple setup”

Pros

Using it feels very easy and it has also become quite dependable over time.

Cons

The part I don't like is that meetings come with a time limit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LG
Leah Garcia-Ferguson

Banking, 500+ employees

More than a year

3.0

“convenient but not always preferred”

Pros

The biggest advantage for me is how convenient and user friendly it is. It has also done a good job of keeping its original platform updated to match current needs.

Cons

One issue I run into is that it is used less than some other platforms so it can be harder to schedule virtual appointments with people who rely on different programs.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

PJ
Palash Jain

Education Management, 500+ employees

More than a year

3.0

“handy scheduling but participant limits”

Pros

Works well for scheduling meetings and sharing screens and the Gmail sync is especially useful because it saves time. We use it for parent-teacher meetings and parents are able to join without much trouble and discuss their concerns through the platform.

Cons

The limitation on larger participant groups creates problems especially when there are many attendees in workshops or other company events. On top of that, audio issues happen quite often which makes meetings look unprofessional since both sides sometimes struggle to hear and communicate properly.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

3