Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KI

Kadisha Irvin

Consumer Services, 1-10 employees

More than a year

4.0
December 2024

helpful sign-in visibility

Pros

It's really useful that the app lets you see whether the other person is signed in or not.

Cons

Honestly, there's not much I can point to that I didn't like about it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

APD

Aryan Priyansh Dwivedi

Computer Software, 1-10 employees

Less than a year

5.0
December 2024

So efficient

Pros

Really shines when it comes to high quality video meetings, with clear audio, dependable performance and useful screen sharing.

Cons

The 40 minute cap on free video calls can be frustrating because it interrupts longer meetings and collaborative sessions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

HM

Himanshu Maggu

Staffing and Recruiting, 11-50 employees

Less than 6 months

5.0
December 2024

works even with unstable internet

Pros

Even when the network drops a bit and the video freezes, it still keeps the full conversation going during that unstable connection which really helps me follow where the discussion is headed.

Cons

I haven't run into any issues yet. I just recently moved over from Google Meet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

GK

Gouthami Katta

Education Management, 11-50 employees

More than a year

5.0
December 2024

great breakout rooms

Pros

The interface is very user friendly and it performs really well during meetings especially when using features like breakout rooms.

Cons

The only downside for me is that it occasionally has connectivity issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CC

Camila Campos

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2024

practical for online projects

Pros

It's a practical and effective tool for company meetings making it easier to develop projects online in a fast way.

Cons

Sometimes some features can be hard to find quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MT

Mary Tadros

Accounting, 1-10 employees

More than a year

5.0
December 2024

super organized and well-categorized

Pros

Everything about it feels really well put together. The way everything is categorized is excellent and I absolutely love using it.

Cons

Adding more cheerful and motivating colors to the layout could make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CO

Calvince Onyuka

Farming, 51-100 employees

More than a year

5.0
December 2024

time-saving meetings with high ROI

Pros

It has replaced our traditional conferences with online meetings which saves a lot of time and results in a high ROI.

Cons

At the moment it hardly presents any drawbacks for my department.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JD

James Dodson

Construction, 1-10 employees

More than a year

3.0
December 2024

accessible but costly for teams

Pros

Getting started it is easy and the interface feels accessible to use. It's also been stable overall which is one of the biggest reasons it works well for regular meetings.

Cons

Pricing gets expensive when you need it for larger groups. On top of that, the free version cuts off after 60 minutes which can be limiting for longer sessions.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

6

CABD

Carlos Abel Balbuena Delgado

Higher Education, 11-50 employees

Free Trial

4.0
December 2024

stable mobile connectivity

Pros

Joining from my phone feels comfortable and reliable, with stable connectivity and good overall call quality.

Cons

Biggest limitation I run into is with the free version since it only allows 40 minutes and then the call gets cut off which makes you lose the flow of the conversation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

JCHM

Juan Carlos Henao Melo

Writing and Editing, 1-10 employees

Less than 6 months

5.0
December 2024

conferencing and presentations

Pros

Has been very reliable when it comes to connectivity and it has worked really well for my video conferences and project presentations.

Cons

One thing I'd like to see improved is the recording schedule, specifically having different time equalizer options but aside from that, everything else works fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0
December 2024

Good quality

Pros

Comes with flexible features such as screen sharing, breakout rooms and virtual backgrounds. It does a really good job of bringing teams, teachers and individuals together from anywhere in the world with clear video and audio quality. The free plan also includes enough features to cover basic needs well.

Cons

The platform can struggle a bit when internet bandwidth is low and running larger meetings may mean upgrading to a more costly subscription.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JJ

Joyce Jura

Broadcast Media, 51-100 employees

More than a year

5.0
December 2024

user friendly

Pros

Feels very user friendly as a collaboration platform, with video meetings, chat and productivity tools all in one place which makes it a strong fit for remote and hybrid teams. It also improves teamwork with useful features such as virtual backgrounds, breakout rooms and whiteboards.

Cons

Works well overall and I don't have any particular dislikes about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

BW

Brandon Weiss

Computer & Network Security, 51-100 employees

More than a year

5.0
December 2024

all in one conferencing win

Pros

Covers both soft phone and web conferencing in one package which makes it really convenient. It's also very user friendly overall.

Cons

At times, it can be a bit tricky to train new users because they are not always sure where to find the option buttons during web conferences.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

DT

Davide Trivento

Chemicals, 11-50 employees

More than a year

3.0
December 2024

Pros and Cons

Pros

It comes with a range of features that support the organization's everyday activities especially when it comes to hosting meetings and similar events.

Cons

Customization is fairly limited, collaboration options could be better and the pricing feels high. On top of that, third-party integrations have their limits and some of the more advanced features are complicated to work with.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

HN

hitesh namrani

E-Learning, 51-100 employees

Free Trial

5.0
December 2024

staying connected from anywhere

Pros

Being able to meet with friends and family from a distance is something I really enjoy about the platform.

Cons

There are a couple of downsides like the virtual background occasionally covering parts of my face and it doesn't always look very natural.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RC

Royce Conaway

Religious Institutions, 500+ employees

More than a year

5.0
December 2024

Try it out!

Pros

After more than five years of using this platform, I still consider it the best video conferencing software I've worked with. I've even thought about becoming an affiliate just so I could recommend it to other people. It's very user friendly and that matters a lot since I use it every single day. As one of Jehovah's Witnesses, we rely on it regularly for our virtual ministry and it has been an excellent fit for that.

Cons

The only issue I really run into is when I'm asked to speak, it sometimes takes me longer than other people to unmute myself. That's mostly on me though because I forget that I can use the space bar shortcut. Other than that, I honestly see it as 100%.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS

Adeniran Samson

Religious Institutions, 101-500 employees

More than a year

5.0
December 2024

saves time

Pros

Makes the whole process of running corporate meetings online much more organized which boosts efficiency and helps save time.

Cons

I haven't run into any difficulties using this platform for corporate meetings.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NP

Narender Pal

Real Estate, 101-500 employees

More than a year

5.0
December 2024

powerful meetings

Pros

Its VoIP calling has been really useful and scheduling the team takes just one click. It also works well for managing projects and booking meetings. The screen recording feature helps a lot when I need to catch up on anything I missed after a meeting and the Notes feature is excellent too since it lets you take notes live during meetings along with a lot of other helpful tools.

Cons

I really don't have any major complaints but at times during high-level meetings with our team, the video and audio quality can have issues and that's the part I like the least.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

CJ

Carl Johnson

E-Learning, 1-10 employees

Less than a year

5.0
December 2024

reliable collaboration features

Pros

Works well for collaboration because it includes a lot of useful tools like video meetings and a whiteboard for working together. Screen sharing is also really helpful when someone needs to present ideas or walk others through a process. Getting started with it is easy and their customer support usually gets back to us fairly quickly.

Cons

At times, the video calls drop without warning and that can interrupt teamwork. We have also run into moments where the speaker's voice echoes during a meeting or presentation. Since it depends heavily on internet quality, a weak connection can make the whole experience frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KL

Kristan Lacy

Construction, 500+ employees

More than a year

5.0
December 2024

better video calls

Pros

A really strong videoconferencing tool for work! I've moved over to Microsoft Teams but I still feel this solution delivers better video quality and its collaboration features are every bit as capable.

Cons

One frustration it is the occasional microphone trouble. Connecting a mic feels less easy than it does in Microsoft Teams and the browser version can be a bit glitchy when a colleague or client doesn't have the app installed.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8