Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

OO
Oyekanmi Olufidipe

Machinery, 500+ employees

More than a year

5.0

“time-saving”

Pros

Helps me save a lot of time by letting me run corporate meetings online, share large files and improve collaboration across the team.

Cons

The iOS mobile app still doesn't include every feature that's available in the cloud version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MZ
Mia Zhuang

Education Management, 500+ employees

More than a year

5.0

“meetings work really well”

Pros

Meetings are the part I enjoy the most although the platform doesn't stand out as much. It still doesn't feel as strong as Google Suite or Teams to me.

Cons

At this stage it doesn't seem very versatile and I still have to rely on other platforms when I need to collaborate with people.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AT
Apurav Tuli

Financial Services, 500+ employees

More than a year

4.0

“excellent video quality”

Pros

The video quality is excellent and virtual meetings run smoothly.

Cons

Sometimes it does run into some connectivity issues.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

AJ
Amy Jackson

Design, 1-10 employees

Less than 6 months

5.0

“AI meeting recaps are great”

Pros

There's a lot to appreciate and my favorite feature has to be the AI-generated overview of recorded meetings.

Cons

Honestly, there isn't really anything I dislike about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CSM
Carla Shane Mendoza

Sports, 1-10 employees

More than a year

3.0

“useful features, frustrating setup”

Pros

Comes with a variety of meeting features and the color coding in the calendar is a nice touch that helps keep things organized.

Cons

Using it feels more complicated than it should and we ran into issues getting our clients to join the meeting.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

LS
Lauri scott

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“a must have!”

Pros

The breakout rooms are one of my favorite parts and the platform is very simple to use overall.

Cons

Free plan feels a bit restrictive and customer service could definitely be better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

EB
emma blackett

Staffing and Recruiting, 500+ employees

Less than 6 months

5.0

“active status is really handy”

Pros

Being able to tell when people are active has been really useful and the platform is simple to use overall.

Cons

The layout feels a bit outdated in some areas.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Pharmaceuticals, 1-10 employees

More than a year

5.0

“Trusted platform”

Pros

Gives my company a more professional image since it's such a well-known name. It really feels like the Kleenex of video conferencing which adds a lot of familiarity and trust. The face enhancement feature is also a favorite because it helps me look better on camera.

Cons

Issue is that it became extremely expensive for my team to adopt and roll out.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

AM
Amanda Moehlman

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“best choice for group meetings”

Pros

Is very simple to use and, for group meetings, it's the best option out there. Compared with other companies, it still feels like they're trailing behind.

Cons

One challenge is helping elderly users understand the pop-up they get about connecting to WiFi or selecting "no audio." Many of them end up clicking "no audio" because the wording is confusing and then it becomes difficult to walk them through fixing it afterward. I really wish the pop-up used clearer choices like "allow audio" or "don't allow audio," which would make a lot more sense.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

RK
Rishi Kesavan

Design, 11-50 employees

More than a year

5.0

“consistent quality”

Pros

Video quality during meetings and streaming has been consistently strong and the platform offers plenty of features along with useful settings for both clients and users. It also works well across different platforms and the multi-login support is really helpful for use.

Cons

There are a lot of features packed in and that can make the settings feel confusing for clients at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

TF
Todd Freeman

E-Learning, 500+ employees

More than a year

5.0

“so innovative”

Pros

The platform feels innovative and is very simple to use.

Cons

There's really not much I can point to as a downside it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CP
Charlie Perry

Health, Wellness and Fitness, 500+ employees

Less than a year

3.0

“handy invites, weaker call quality”

Pros

Keeping in touch with others is pretty easy. Meeting invites can be sent by email and people can join without needing to install the app.

Cons

Call quality is fairly inconsistent and often not good enough and unfortunately other companies offer noticeably better audio and video quality.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

KH
Kyeshuan Hardy

Retail, 1-10 employees

More than a year

5.0

“essential to have”

Pros

Right from the start it has delivered excellent quality. Features like file sharing and messaging make it simple to stay connected, collaborate, join meetings and communicate from anywhere. The high-definition video and clear audio really show how powerful and high quality the platform is.

Cons

It can feel a bit complex at times but that's nothing a little learning can't solve.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Sports, 1-10 employees

Free Trial

5.0

“Good platform”

Pros

Is a really good video conferencing app, with solid options for presenting during meetings.

Cons

Nothing major to complain about. It's a good application overall. There are occasionally a few glitches during conferences but that usually comes from the participants' internet connection so the app itself isn't really to blame.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DP
Damaris Parker

Media Production, 51-100 employees

More than a year

4.0

“reliable tool”

Pros

Doesn't take long to get used to and it works really well for meetings across the whole company. The screen recording feature is a nice bonus too and I end up using it quite a bit.

Cons

At times, it comes across as a bit outdated and dated, almost like something that fit the COVID era better than it does now. In a post-COVID setting, it can feel a little out of place and I honestly prefer using Slack Huddles.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

DG
Dominick Guglielmo

Marketing and Advertising, 101-500 employees

More than a year

5.0

“remote teamwork powerhouse”

Pros

Makes virtual meetings for work incredibly convenient and has become an essential tool for any remote team. The ability to share screens and join large groups of people from all around the world has made a huge difference in productivity.

Cons

I honestly don't have any complaints--it's an excellent piece of software!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

ST
Stelios Theophanous

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

“convenient for quick meetings”

Pros

It's really convenient and does a solid job for quick meetings.

Cons

Sharing files isn't as easy as it is in some of the other software I've used.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AT
Ada Taymoori

Research, 1-10 employees

More than a year

5.0

“clear videos and audio”

Pros

Being able to connect from anywhere has made a huge difference and it really handles that well. The communication stays clear, the video and audio quality are consistently high and screen sharing works without any trouble. The light adjustment feature is especially impressive since I don't have to rely on extra lighting to look presentable. I also enjoy the different background options because they create a better-looking setup while adding a nice layer of privacy.

Cons

The free version does limit how many attendees can join which is fair enough. Other than that, I really haven't run into any major issues it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LM
Lindsay Mitchell

Arts and Crafts, 1-10 employees

More than a year

5.0

“powerful integrations”

Pros

The platform is very user friendly, integrates well with third-party tools and offers useful extras like multilingual captions and recordings in multiple formats.

Cons

Canceling business licenses is genuinely quite difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Consumer Services, 1-10 employees

More than a year

4.0

“perfect for meetings”

Pros

It works really well for short one-on-one meetings and makes connecting quickly very convenient.

Cons

There are quite a few glitches that come up during video conferences which can be frustrating.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6