Zoom Reviews

“overpriced and unclear app”

Pros

The app works but it isn't very clear and it's far too expensive.

Cons

Customer support feels dishonest--they make you wait 10 minutes, then leave if you don't reply within two minutes.

“excellent workplace communication”

Pros

It's incredibly simple to use for communication across the.

Cons

There isn't anything specific I dislike about this product.

“quick setup”

Pros

It works reliably and makes setting up and configuring meetings pretty easy.

Cons

The attendee limit can be restrictive and the frequent app updates sometimes cause delays or connection problems.

“Teamwork powerhouse”

Pros

Brings online corporate meetings, team collaboration and large file sharing together in one place which makes daily work much more organized and efficient.

Cons

I haven't run into any frustrating or challenging issues while using the platform.

“crystal-clear meetings online”

Pros

Lets me handle corporate meetings online without trouble. One thing I really appreciate is the DOLBY voice and HD video quality during conferences which makes calls feel clear and professional.

Cons

I depend on it around the clock and honestly, I haven't run into anything that feels overwhelming.

“fitting for business”

Pros

Has played a key role in running my business especially when dependable virtual meetings and scheduling matter most.

Cons

The mobile app still feels less user friendly than I'd want it to be.

“helpful participant limits”

Pros

One thing that works well is the option to keep the number of participants limited which is useful when the meeting needs to stay controlled and organized.

Cons

A downside is the 1-hour time limit and the chat only lets us message other people who are already part of the meeting.

“very productive”

Pros

Makes team collaboration feel effortless. Communication stays clear and highly effective whether people are working on-site or remotely and it really helps keep productivity up.

Cons

At this point, I honestly can't think of anything I dislike since no real flaws come to mind.

“I like the calendar setup”

Pros

Setting up online meetings in it is easy and adding them to a calendar is simple as well.

Cons

Syncing and signing in can be a bit difficult at times. Handing presentation controls over to someone else can also be tricky occasionally.

“accessible meetings without trouble”

Pros

Getting started with it is easy and accessible for just about anyone, without unnecessary complications. It doesn't force the person joining your meeting to go through a bunch of extra steps just to connect with you.

Cons

Something I'd still like to see is more of the flexible features from the desktop version available in the mobile app.

“effective platform”

Pros

Has been the most reliable option for internal communication and video conferencing. The mobile app works really well for me especially when I need to run online meetings while away from my desk.

Cons

Other than the pricing feeling a bit too high for SMEs, I don't really have any major concerns.

“simple scheduling”

Pros

Setting up video meetings is really convenient and doesn't take much effort.

Cons

That said, the pricing feels pretty stressful for people who don't use the tool very often.

“responsive support”

Pros

Whenever I get stuck, their customer support team responds quickly and helps sort things out. I also really appreciate the automated bot features since they handle certain tasks and make work more productive. On top of that the platform is very simple to use.

Cons

It's simple to use and honestly I don't have anything I dislike about this software.

“easy to use”

Pros

The platform feels very user friendly and the notifications and live captioning work really well which makes a big difference in global meetings.

Cons

Customization is fairly limited and getting comfortable with the more advanced features can be a bit complicated since they take extra time to learn.

“Love the chat”

Pros

Video calls run really reliably especially compared with other platforms and the chat feature is easy to use with a clean, well-organized layout.

Cons

Setting up meetings and adjusting options for individual sessions can feel a little outdated and I often have to switch to the web browser instead of being able to handle everything in the app.

“my review”

Pros

Set up is easy and the Google email integration makes it simple to drop links right into calendar invites. The built-in polls you can add during meetings are also a feature I really enjoy.

Cons

Google Meet seems to offer many of the same meeting tools at no cost. This platform has a lot of capabilities across the platform but if your only goal is meeting with clients, the free Google Meet included with a Gmail account may be enough.

“Quality recordings”

Pros

Starting off with it is easy and the recording quality has been consistently good. It's also widely used which makes it convenient when connecting with others.

Cons

The pricing feels expensive and the amount of data included doesn't seem sufficient for what you pay.

“dependable for conferencing”

Pros

It has become the core web conferencing platform across my organization and it's been very dependable. It's especially useful that it supports both cloud-based and on-premise updates.

Cons

At this point I haven't run into any issues or noticeable flaws while using the platform.

“helpful screen sharing for sessions”

Pros

The screen-sharing feature has been really useful. It lets me share different screens or PowerPoint presentations so others can follow along and learn from them.

Cons

Sometimes some of my patients get confused about how to use the audio and that has created a barrier during certain sessions.

“meetings from anywhere”

Pros

Having one consistent platform for joining and hosting meetings has been really helpful especially when I need to stay in the office. Since the staffing shortages after COVID, there have been plenty of times when I could not step away to attend a meeting in person and this solution has made it possible to still participate instead of missing out.

Cons

Getting familiar with all of the features has been a challenge at times. For instance, when I sign in on my phone, my professional profile picture appears but if I log in the same way on my laptop, the picture does not show up.