Zoom Reviews

Pros

Getting started it is pretty easy and since most people already know how to use it, there's usually very little friction. It also connects with plenty of other tools which makes it a practical option for daily work.

Cons

Phone service isn't especially accessible when it comes to integrations so that part can be frustrating to work with. The AI summaries also leave a lot to be desired and other platforms do a much better job capturing the key points of a conversation.

Pros

Connecting with coworkers and family is really convenient because of this platform.

Cons

The time limits were the part I didn't like.

Pros

It's really convenient that the platform lets you join meetings either through a web browser or the desktop app. Another thing I appreciate is being able to enter as a guest so creating an account isn't necessary every time.

Cons

From time to time, I've run into problems getting it to connect properly to my computer's audio.

Pros

When everything is working properly, it is really good for handling presentations, participants and the overall flow of a meeting.

Cons

The trouble starts when it stops working because it creates a lot of unnecessary delays and can make the person hosting look unprepared or inexperienced in front of everyone else on the call. Failing to connect or suddenly losing the connection is not acceptable. On top of that the app pushes updates far too often right when it opens and those forced updates cause even more disruption. There really should be an option to update it manually instead.

Pros

Has been really useful for me because it offers free access, is simple to get into and makes screen sharing very convenient. The pen and brush tools are helpful during presentations and it works well for group meetings, team calls, chatting and file sharing too.

Cons

Is excellent overall but the subscription cost feels expensive. I've also run into some login problems at times and the audio and video quality can occasionally be lower than expected.

Pros

Dynamic links make the experience feel more personalized for both hosts and attendees and the SMS feature is a really useful addition as well.

Cons

Using 'ZoomPhone' through a dynamic link feels a bit outdated since you still have to admit the attendee once they answer the call.

Pros

Setting up meetings on the platform is quick and connecting with people from anywhere has been really convenient. The video and audio quality are excellent and features like screen sharing, meeting recording and real time collaboration make teamwork much more effective. It's user friendly, works well across different devices and helps remote communication stay efficient and reliable. Getting started doesn't take much effort, customer support has been dependable and responsive and the platform is flexible enough that I end up using it often for both work and personal calls. The way it integrates with calendars and other productivity tools also makes it even more practical to use.

Cons

Managing meeting links sometimes gets confusing and some people run into trouble joining when they aren't using the latest version of the app. It can also feel a bit overwhelming when there are lots of features available that don't always get fully used and fixing issues in the middle of a meeting isn't always very clear or simple. On top of that, internet connection problems can impact the overall experience and longer meetings may cause lag or drain device batteries fairly quickly.

Pros

The AI meeting summaries are really useful and having recordings, notes and transcripts handled automatically saves a lot of time. It also connects with plenty of other tools and the overall call quality is solid.

Cons

The monthly pricing feels a bit high and it's frustrating that I have to pay for a full extra seat even when I only need to add someone occasionally while I'm away on vacation. That setup is the main reason I haven't switched to the annual plan since I'd end up paying for that additional seat all year long.

Pros

Getting started it is very easy and the newer features especially meeting rooms, have been a really nice addition.

Cons

I haven't come across any notable downsides it.

Pros

Running my online mental health practice it has been very dependable. It's easy to use which gives me one less thing to stress about while managing my business.

Cons

An issue I still haven't been able to resolve is the email address on my account. I've been trying to get it fixed for more than two years without any success.

Pros

Worked well for me because it's simple to use and the free version I tried was really helpful in urgent situations. On top of that it can be integrated with other software which adds a lot of value. I've also heard the paid version offers better features and a more complete experience.

Cons

With the free version, I did notice some limitations especially when it came to conversations and online classes. Even so, despite those restrictions, the free plan is still useful when you need a quick solution.

Pros

It has adjusted well to our company's needs and has helped us build productive business relationships with teams in regions like China and Southeast Asia.

Cons

A downside is that it still doesn't integrate well enough with other office tools especially Microsoft products. The Outlook calendar connection also needs improvement.

Pros

Having calendar sync, meetings, office chat and phone all in one place is really convenient and keeps everything together.

Cons

Even with everything combined in one platform, it's a bit ironic that the chat feature still doesn't feel very well optimized. The threading setup can make it too easy to miss important replies when someone continues the conversation in a thread instead of sending a separate message.

Pros

Working with this tool has been easy and the call quality has been consistently solid. The recording features are also really useful and make it convenient to save meetings when needed.

Cons

The frustrating part is the constant forced updates especially since they often pop up at the worst possible time like right before a call.

Pros

Features like the whiteboard and presenting during meetings have been really helpful. The AI tools have also made a big difference by helping conversations sound more formal and polished.

Cons

It would be even better if it added features like noise cancellation.

Pros

Setting up a meeting takes very little time and people can join without trouble from any device or even straight through a web browser.

Cons

At the moment, I really don't have any complaints about it.

Pros

It's a really solid product for running meetings and the simple, user friendly setup makes it one of the best tools available for office meetings.

Cons

My problem is the security concern: it doesn't always feel safe when sensitive data needs to be shared.

Pros

Works as a worldwide communication tool that helps connect with anyone in whatever way fits best. Our team can join from a laptop, tablet or even a cellphone and still stay connected without any trouble. The calls have no noticeable lag and every meeting can be recorded so we can go back later and verify anything we need. It's also useful beyond work since our children can use the same features for classes and social gatherings so it benefits everyone. It feels universal. We may try other apps but this one keeps coming out ahead with new features which is why it still feels like the leader.

Cons

The free version does have time limits on meetings. We do have to pay if we want unlimited sessions but it's worth every penny.

Pros

Scheduling meetings is really easy and the platform itself is very simple to use. Since everyone was already familiar with how it works, there was basically no issue figuring things out.

Cons

One thing missing is a remote control feature when using a mobile device.

Pros

Virtual meetings are a big part of my work now and this solution has been a huge help with that. Most of the meetings I have with clients are done online and this is one of the tools I rely on regularly. It's very simple to use and consistently gives excellent video and audio quality during calls. Another big plus is when I need to present information to clients since I can share my entire screen or just specific programs depending on what I need. It's definitely an excellent tool. Also for anyone who doesn't have the ideal space for meetings, it lets you blur the background so only you are visible without any issues.

Cons

Honestly, there's really nothing I dislike about it because it's an excellent tool. If I had to mention one small downside, it would be the 40 minute limit on the free plan.