Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Entertainment, 1-10 employees

More than a year

5.0
November 2024

simple to figure out

Pros

Starting off with the platform is easy, the dashboard is simple to figure out and it has consistently been dependable whenever I need it!

Cons

There is nothing specific that bothers me, aside from the fact that the graphics look a bit basic.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PK

Piyush Kapoor

Computer Software, 500+ employees

More than a year

4.0
November 2024

Solid tool

Pros

Has been a really solid way to stay connected in real time whether it's with internal team members or external clients.

Cons

Every now and then it runs into audio or video issues during connection and I have to restart the app to get things working again.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RB

Robert Bayer

Information Technology and Services, 1-10 employees

More than a year

4.0
November 2024

quick setup and instant calls

Pros

Working with the platform is the part I appreciate most. Just about anyone can download it and be up and running within five minutes.

Cons

I do not have any major complaints but if I had to point out one area that could use some improvement, it would be the virtual background feature.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

TN

Tung Nguyen

Utilities, 500+ employees

More than a year

5.0
November 2024

my recommendation

Pros

Built with flexible work in mind the platform has made our online meetings much simpler and the enterprise grade security makes it a strong fit for any kind of work. I'd definitely recommend it!

Cons

The free plan is quite restricted when it comes to meeting time limits. For smaller teams, the paid version can end up being expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

CA

Chinwe Abara

Arts and Crafts, 51-100 employees

More than a year

5.0
November 2024

saves time

Pros

Having the platform handle meeting management in one place has been a real time saver and delivers strong ROI. It also lets us share large files without affecting their quality.

Cons

After using this for more than six years I still haven't run into any issues with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SS

Samantha Scarcella

Information Technology and Services, 11-50 employees

Less than a year

5.0
November 2024

Efficient collaboration

Pros

Is a strong fit for businesses that want to make collaboration and communication more efficient. It brings together video and audio meetings, chat, webinars and phone services in one user friendly platform. It also offers strong scalability, includes security measures such as end to end encryption and can help reduce costs by combining multiple services in a single solution.

Cons

It does rely heavily on a stable internet connection, there can still be privacy concerns despite the security measures in place and the free version comes with limited functions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

VC

Vania Chitra

Accounting, 101-500 employees

More than a year

5.0
November 2024

meeting management made easy

Pros

Brings all our meeting management into one place which saves time and helps boost productivity across my organization.

Cons

It's been close to a decade now and I honestly haven't run into any issues while using this platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DG

Destin Griffin

Entertainment, 11-50 employees

Less than 6 months

2.0
November 2024

speaker and features disappoint

Pros

One thing the platform has going for it is its flexibility and the features are simple to learn without much effort.

Cons

A downside is that some features don't behave the way I expect them to especially the zoom function and the speaker.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

3

Functionality

4

MN

Maryanne Nyolo

Broadcast Media, 51-100 employees

More than a year

5.0
November 2024

great real-time messaging

Pros

What I really appreciate about this BIM software is that it provides a great real time texting solution for communication. The speed of the messages makes it much more effective since you can reach people quickly without having to use your personal number.

Cons

I haven't run into any problems with the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AO

Adewale Olaore

Internet, 1-10 employees

More than a year

5.0
November 2024

strong ROI

Pros

Handling meetings feels much more organized with this tool especially thanks to its audio and video calling features that keep everything running efficiently.

Cons

Upgrading is a little expensive but the value you get back is impressive and it ends up delivering a strong return on investment.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

JD

Jesse Dele

Media Production, 1-10 employees

More than a year

5.0
November 2024

VoIP standout

Pros

Right from the start, it has delivered high quality 3D video conferencing along with reliable web and audio VoIP calling. The settings and plugins are easy so just about anyone can get things up and running without much trouble. I also appreciate the availability of ready made blocks in the custom LMS which makes 'drag and drop' work and rich text editing much more convenient. On top of that it's lightweight so integrating it with other IT tools has been simple and efficient :)

Cons

It has genuinely helped improve my growing business so I honestly don't have any regrets to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KI

Kenneth Infante

Consumer Services, 1-10 employees

Less than a year

4.0
November 2024

virtual meetings that just work

Pros

It's really convenient to bring a whole class, work team, coworkers or even your boss into one chat room without anyone having to leave home or travel to a building where some people might not even show up. Joining is easy too especially since you can hop on right from your phone.

Cons

At times the audio and video can get choppy or drop in quality usually depending on the internet connection.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

BH

Bobby Hart

Education Management, 11-50 employees

More than a year

5.0
November 2024

good platform

Pros

Helps our team deliver excellent customer service while still supporting a flexible work environment for staff.

Cons

My experience with this software has been positive overall so I don't have setbacks to mention.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TM

Tyler Malad

Media Production, 1-10 employees

More than a year

5.0
November 2024

Great for global team meetings

Pros

Setting up meetings in this solution is fast and easy and the Google Calendar integration fits in really well with my workflow. It has been incredibly valuable for my career because it allows me to stay connected with international teams virtually without any trouble. The in-meeting chat is also very useful since I can share links right there during the call instead of relying on a separate third party tool.

Cons

In our business using the free version helps cut operating costs but the 40 minute meeting limit is the trade off. Once the timer runs out everyone gets removed from the call. We can work around it by rejoining with the same link or creating a new meeting but it still feels like an unnecessary interruption and can make us appear unprofessional. If the platform already allows people to rejoin and effectively reset the session, it would make more sense to extend the limit to at least an hour or remove it altogether.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SY

Sri Y

Writing and Editing, 1-10 employees

Less than a year

5.0
November 2024

Handy notes during meetings

Pros

The ability to run untimed sessions, take notes during meetings and use the recording feature makes it really useful.

Cons

There are a bit too many toolbars on the screen and having to close them can feel unnecessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CR

Chris Ryba-Tures

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2024

Nice layout

Pros

Compared with Microsoft Teams the viewing and visualization options here feel much more easy and pleasant to use.

Cons

The time limit on the free version is a little disappointing and I'd also love to see more options for non-verbal interaction.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

PJ

Pius John

Religious Institutions, 101-500 employees

More than a year

5.0
November 2024

Conferencing anywhere!

Pros

With this platform I can use both on premise and cloud based options which makes it really convenient to join or host conferences on the go over the internet.

Cons

Compared with every other web conferencing tool I've used, this has the cleanest interface by far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LK

Linus Kawuondi

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2024

review from an old user

Pros

For more than eight years, this has been the tool I rely on most for running corporate meetings online!

Cons

I seriously can't point to anything in the platform that I'd consider a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GN

Grace Njoroge

Religious Institutions, 101-500 employees

More than a year

5.0
November 2024

simple to stay connected

Pros

Makes it really simple to stay connected with customers, coworkers and stakeholders through live audio and video calls whenever I need to coordinate with them in real time.

Cons

Since I started using this platform I haven't run into any bugs or technical issues on my side.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

EO

Eniola Oni

Maritime, 1-10 employees

More than a year

5.0
November 2024

breakout rooms make meetings better

Pros

Having breakout rooms lets you split one meeting into separate discussions which is really useful.

Cons

Assigning co hosts can take a little effort.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10