Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Apparel & Fashion, 1-10 employees

More than a year

4.0

“connecting teams worldwide”

Pros

It's a really good way to stay connected with coworkers or communities across different parts of the world.

Cons

Setting up a meeting got confusing when time zones were involved. There should be a tutorial that explains how to schedule meeting times properly when participants are joining from different locations.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

RF
Renato Foz

Non-Profit Organization Management, 51-100 employees

More than a year

4.0

“I'm satisfied with it”

Pros

It is commonly used and very convenient although there are still glitches that keep happening.

Cons

Even after years of widespread use, meetings still run into glitches, freezing and getting dropped from calls.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

ZS
Zhivko Stavrev

Computer Software, 1-10 employees

Less than a year

5.0

“works brilliantly”

Pros

Has been the best fit for my current job especially when it comes to setting up remote connections.

Cons

I honestly don't have anything negative to point out. I've liked everything about it and it's been very helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AC
Abby Ciccarone

E-Learning, 101-500 employees

More than a year

2.0

“constant crashes”

Pros

The whiteboard is a feature I really enjoy and the remote control option has also been very useful.

Cons

This latest update has been incredibly frustrating. I can't seem to find a simple way to copy and paste my personal meeting link anymore and there are far too many added tools that I do not need for my job. It honestly feels like I'm paying more for extras I never asked for. Also the platform frequently crashes my computer and the whiteboard tends to lag. I really wish there were a more basic, lower cost version with unlimited meeting time and the whiteboard without all the unnecessary extras. I do not need an app full of countless tabs that only make things more confusing and seem to contribute to the crashes and at this point I'm genuinely thinking about moving to another platform.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

4

Functionality

2

KM
kimberly Mouratides

Law Practice, 1-10 employees

More than a year

5.0

“amazing tool!”

Pros

Being able to actually see the person you're speaking with makes a big difference. During court hearings held by phone, people tend to talk over one another since there are no visual cues to show when someone is about to jump in. It really solves that problem.

Cons

The selection of virtual backgrounds feels fairly limited and they often clip parts of your hair which ends up looking odd on screen. I'd also rather have each user keep one fixed meeting room ID and passcode instead of relying on auto-generated ones because that can be confusing. We've had a few cases where a client joined the wrong meeting from an old link.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

10

GG
Georgina Gege

Broadcast Media, 11-50 employees

Less than 6 months

5.0

“easy to use”

Pros

It's very easy to use, comes at a convenient price and works really well for teams that collaborate remotely.

Cons

At times, there can be some lag during video calls.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MD
Marc-Henry Deslandes

Environmental Services, 11-50 employees

Less than a year

5.0

“quite reliable”

Pros

It's been a convenient and dependable way for me and my coworkers to connect and meet together even when we're far apart.

Cons

I honestly don't have any complaints because everything about it has worked well for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

JF
Jordan Frey

Restaurants, 11-50 employees

More than a year

4.0

“makes connecting simple”

Pros

Gives all of our employees a simple way to connect and join meetings together.

Cons

Ability for a user to enter their phone number and get an automated call to join the meeting audio by phone is missing. Google Meet already includes that option.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

SO
Solomon Ombaso

Automotive, 101-500 employees

More than a year

5.0

“has everything you need”

Pros

Goes beyond basic video calls by bringing collaboration tools, file sharing, instant messaging and meeting management together in one place.

Cons

I haven't run into anything difficult or frustrating while using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

ADLCR
Arleny de la Cruz Rodriguez

Human Resources, 1-10 employees

More than a year

5.0

“standout features”

Pros

Its flexibility and distinctive features have made working together much more convenient. Another thing I really enjoy is being able to jump on a call without stressing about makeup which is honestly a funny little bonus lol.

Cons

One downside is that the free plan caps meetings at 40 minutes and that can feel a bit limiting when a collaboration session needs to run longer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KI
Kadisha Irvin

Consumer Services, 1-10 employees

More than a year

4.0

“helpful sign-in visibility”

Pros

It's really useful that the app lets you see whether the other person is signed in or not.

Cons

Honestly, there's not much I can point to that I didn't like about it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

APD
Aryan Priyansh Dwivedi

Computer Software, 1-10 employees

Less than a year

5.0

“So efficient”

Pros

Really shines when it comes to high quality video meetings, with clear audio, dependable performance and useful screen sharing.

Cons

The 40 minute cap on free video calls can be frustrating because it interrupts longer meetings and collaborative sessions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

HM
Himanshu Maggu

Staffing and Recruiting, 11-50 employees

Less than 6 months

5.0

“works even with unstable internet”

Pros

Even when the network drops a bit and the video freezes, it still keeps the full conversation going during that unstable connection which really helps me follow where the discussion is headed.

Cons

I haven't run into any issues yet. I just recently moved over from Google Meet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

GK
Gouthami Katta

Education Management, 11-50 employees

More than a year

5.0

“great breakout rooms”

Pros

The interface is very user friendly and it performs really well during meetings especially when using features like breakout rooms.

Cons

The only downside for me is that it occasionally has connectivity issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CC
Camila Campos

Marketing and Advertising, 1-10 employees

More than a year

5.0

“practical for online projects”

Pros

It's a practical and effective tool for company meetings making it easier to develop projects online in a fast way.

Cons

Sometimes some features can be hard to find quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MT
Mary Tadros

Accounting, 1-10 employees

More than a year

5.0

“super organized and well-categorized”

Pros

Everything about it feels really well put together. The way everything is categorized is excellent and I absolutely love using it.

Cons

Adding more cheerful and motivating colors to the layout could make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CO
Calvince Onyuka

Farming, 51-100 employees

More than a year

5.0

“time-saving meetings with high ROI”

Pros

It has replaced our traditional conferences with online meetings which saves a lot of time and results in a high ROI.

Cons

At the moment it hardly presents any drawbacks for my department.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JD
James Dodson

Construction, 1-10 employees

More than a year

3.0

“accessible but costly for teams”

Pros

Getting started it is easy and the interface feels accessible to use. It's also been stable overall which is one of the biggest reasons it works well for regular meetings.

Cons

Pricing gets expensive when you need it for larger groups. On top of that, the free version cuts off after 60 minutes which can be limiting for longer sessions.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

6

CABD
Carlos Abel Balbuena Delgado

Higher Education, 11-50 employees

Free Trial

4.0

“stable mobile connectivity”

Pros

Joining from my phone feels comfortable and reliable, with stable connectivity and good overall call quality.

Cons

Biggest limitation I run into is with the free version since it only allows 40 minutes and then the call gets cut off which makes you lose the flow of the conversation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

JCHM
Juan Carlos Henao Melo

Writing and Editing, 1-10 employees

Less than 6 months

5.0

“conferencing and presentations”

Pros

Has been very reliable when it comes to connectivity and it has worked really well for my video conferences and project presentations.

Cons

One thing I'd like to see improved is the recording schedule, specifically having different time equalizer options but aside from that, everything else works fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9