Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RD

Ruti Dadash

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2024

Smooth fit with my tools

Pros

Getting started with it was very easy and it works really well with the other tools I already use.

Cons

I don't have any complaints. I'm very happy with it and wouldn't want to switch.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

EJ

Eric Johnson

Oil & Energy, 500+ employees

More than a year

5.0
November 2024

handles our meetings well

Pros

It handles all of our team meetings and remote training really well and it does the job both effectively and efficiently.

Cons

There can be a bit of a challenge when it comes to figuring out how to use it properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SA

Shade Adu

E-Learning, 1-10 employees

Less than a year

5.0
November 2024

Feature packed platform

Pros

I'm enjoying the broad range of products it offers now that it has really expanded. There's a lot available and I'd genuinely like to learn more about the full set of features so I can take advantage of everything it can do.

Cons

There are still plenty of features I'm not familiar with yet so I'd love more chances to learn about them. At times it can be a bit slow and doesn't always perform as well as expected but overall I still enjoy using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RK

Roselyne Kakinda

Broadcast Media, 51-100 employees

More than a year

5.0
November 2024

remote business made better!

Pros

Running my business remotely has become much more manageable. It lets me video call my employees whenever it works for my schedule and I can personally see how things are going. I'm also able to livestream to my customers and sell my products online which has been really valuable for my business.

Cons

I haven't had any issues with it. The platform has been excellent and works really well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AG

Ayush Gupta

Computer Software, 1-10 employees

More than a year

5.0
November 2024

All in one tool

Pros

Bringing people together from different locations feels really easy and that flexibility is one of its biggest advantages. It combines messaging, file sharing and virtual meetings in a single platform so keeping communication and collaboration in one place is much more convenient.

Cons

Every now and then it runs into technical hiccups especially during busy times, with lag or connection problems that can interrupt meetings. The interface can also feel a bit crowded for someone new to the platform and it tends to use a lot of system resources which may slow down older computers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SR

Sabrina Rodriguez

Staffing and Recruiting, 1-10 employees

More than a year

5.0
November 2024

user friendly

Pros

Right from the start it feels very user friendly and it comes with plenty of useful features that make it really practical to use.

Cons

One downside is that the price can get pretty high if you need to upgrade to a higher membership tier.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

RH

Rick Hickox

Real Estate, 1-10 employees

More than a year

4.0
November 2024

my review

Pros

It makes face-to-face meetings really simple and convenient to set up and join.

Cons

The free plan does have a downside since it limits how long your meetings can last.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

SM

Sreya Maiti

Writing and Editing, 1-10 employees

More than a year

4.0
November 2024

clear video

Pros

With a stable internet connection it delivers really impressive video quality. The screen sharing feature has also been very useful during classes and meetings.

Cons

I dislike the meeting time limit since it can interrupt classes and meetings and cause unnecessary disruption.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

SVM

Shauna Van Mourik

Marketing and Advertising, 1-10 employees

More than a year

4.0
October 2024

Useful platform

Pros

Something that works really well is having team chats available even when I'm not in a meeting and the group calling features are very useful too.

Cons

At times it does get glitchy and I run into occasional connectivity issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

5

SM

Satya Murthy

Education Management, 11-50 employees

More than a year

5.0
October 2024

fast cloud streaming

Pros

Stands out because of how fast it is especially with cloud streaming! Even downloading files happens quickly which makes the whole experience feel efficient.

Cons

The only downside is that unlicensed users are limited to just 40 minutes per session. It would be much better if that limit were extended to at least 60 minutes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

DW

Devann White

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
October 2024

simple navigation

Pros

Is very easy to work with and the interface is simple to use. It really helps my workflow run much more efficiently.

Cons

I don't have any complaints. Everything has been excellent for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AN

Alexandra Nott

Management Consulting, 11-50 employees

More than a year

5.0
October 2024

broad set of tools

Pros

Brings together a broad set of tools in one place including instant messaging, team collaboration, file sharing and both audio and video conferencing.

Cons

Includes all the features I want to use every day and I'm able to use them without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KV

Kibamba Victor

Broadcast Media, 51-100 employees

More than a year

5.0
October 2024

excellent option

Pros

Has been an excellent option whenever video conferencing is needed. It's also dependable for instant messaging.

Cons

There really isn't anything I dislike about it since it does exactly what I expect it to do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DS

duane swift

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
October 2024

Handy scheduling

Pros

Setting up appointments is easy whether I'm using Google Calendar or Outlook and the connection stays reliable during one-on-one meetings.

Cons

The downside is the 40 minute cap for anyone without the professional version. There is a workaround though: create a second link, then just log out and join again using the new one.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

EC

Emma C

Food & Beverages, 1-10 employees

More than a year

5.0
October 2024

clean interface

Pros

Interface is very user friendly, with a clean and polished look that makes it pleasant to use.

Cons

Subscription cost feels a little expensive for how often I use it but as a self-employed consultant who needs a professional meeting link of my own, it still seems like the best choice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

JA

Joseph Armstrong

Mental Health Care, 11-50 employees

Less than 6 months

4.0
October 2024

works well

Pros

The connection has been solid and it works well for basic work meetings.

Cons

I'm still not completely sure about HIPAA compliance especially because it had security issues in the past.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

LD

Laura Dahlquist

Hospital & Health Care, 500+ employees

More than a year

4.0
October 2024

I like its features

Pros

One thing I really enjoy about the platform is its features especially the ability to have everyone in the room visible on the same screen at once.

Cons

Switching back and forth between the screen, chat and screen sharing in the platform can be difficult to manage.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Consumer Services, 51-100 employees

Less than a year

4.0
October 2024

Smart summaries

Pros

Simple to work with and the features feel accessible to use. The AI meeting summary is especially impressive and saves a lot of time by handling note-taking during meetings. The virtual whiteboard is also a really useful tool especially during design discussions.

Cons

Support has been a weak point. It's hard to get through to an actual person and when we ran into billing problems, it took a significant amount of time and effort to get everything sorted out.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

8

SP

Susan Poggio

Consumer Goods, 1-10 employees

More than a year

5.0
October 2024

smooth remote collaboration

Pros

Working with my remote team through this has been really simple and convenient.

Cons

It's so easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Architecture & Planning, 1-10 employees

More than a year

4.0
October 2024

Easy to use

Pros

The software is easy to use and comes with features that are genuinely helpful.

Cons

The subscription cost feels fairly expensive for small businesses.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

8

Functionality

8