Zoom Reviews

Pros

It has been a really amazing collaboration tool for bringing meetings, documents and chat together in one place and the AI features fit in naturally without any hassle.

Cons

Only part I liked the least is that meetings are limited to 40 minutes on the free version and you only get longer meeting times if you upgrade to the paid plan.

Pros

Being able to schedule meetings, run group calls and use breakout rooms has been a big plus. The video quality is also consistently good which makes the whole experience much better.

Cons

To me free plan is frustrating because meetings are capped at 40 minutes and the AI companion is not available during that time. If the limit is going to stay at 40 minutes, having access to the AI companion for those 40 minutes would make a lot more sense.

Pros

During meetings, sharing files and updates works really well and it often makes collaborating more efficient than relying on email or phone calls.

Cons

Once conversations go on for a while, finding specific information gets more difficult. Important details can end up buried in the chat history so I usually have to write down or move key points into other tools.

Pros

One thing that really stands out is the excellent file management. The support team has also been helpful whenever needed. Also it is very simple to use, offers strong value for the price and the video call quality is really good. On top of that the collaboration features work incredibly well for teams.

Cons

At times there can be too many ads which gets annoying. Also it depends entirely on having an internet connection and I have run into bug issues from time to time.

Pros

Zoom helps us stay in touch with vendors and employees who are not in the office. It makes both quick, unplanned conversations and scheduled meetings much more convenient.

Cons

Since we mainly work on desktop computers, the downside is that most of them do not have built-in microphones. Because of that we usually have to switch over to dedicated laptops or our phones.

Pros

The mobile app worked really well on both my iPhone and desktop and switching between devices during calls felt seamless.

Cons

Calls kept dropping over and over and instead of getting help directly from Zoom support, I had to go through Ergos tech support.

Pros

Zoom makes team collaboration quick and simple. Also video meetings are generally clear and the audio quality is amazing too. Setting up meetings, joining them and saving them to Outlook is also very easy.

Cons

Most of the times calls drop without warning or the audio cuts out completely. So a stable internet connection is really important if you want the meeting to go well.

Pros

Whether it's for work meetings or personal calls, the product is very simple to use. Also setting up a meeting takes less than a minute which makes it really convenient.

Cons

It does not work as seamlessly with Microsoft Teams especially when I'm trying to add scheduled meetings to the calendar.

Pros

It is very simple to navigate and the interface has a polished, visually appealing look. Overall it is an excellent platform for video calls and webinars especially for my work meetings.

Cons

Every now and then it has trouble transmitting audio or video correctly although it doesn't happen often. I also think the free plan should allow meetings to last at least 60 minutes rather than cutting off at 40 minutes.

Pros

Connecting with vendors and coworkers through it has been very dependable and both the audio and video usually work with very few issues.

Cons

One downside is that many of our workstations are desktop computers so if there is no microphone available, it's impossible to participate properly. In those cases we have to switch over to a laptop or join from a cellphone.

Pros

After using Zoom Workplace for almost 2 to 3 years, I must say it has consistently worked very well for me without bugs or technical issues. In short it is a really reliable app for meeting people anytime and from anywhere and it has made remote work much more practical. The audio quality, video conferencing and video call performance are all fantastic. It also feels like very good value for the price so I would gladly recommend it to others. One thing that matters a lot to me is customer support and their team has always been active and responsive.

Cons

Honestly I am happy with everything about it. As it is a really good app and I can't think of anything I dislike about it.

Pros

Zoom has been very dependable for me especially when it comes to joining meetings quickly and without hassle. Being able to jump into a call from a single link, plus launch Zoom meetings directly from Outlook, helps everything start on time and removes extra friction for both coworkers and external attendees. Since we already work in Outlook, I really value how it connects with my calendar and inserts the meeting link once I add a recipient. The audio and video quality stay consistently good too, even in larger meetings and tools like screen sharing, breakout rooms and virtual backgrounds are straightforward to use. It also stays stable during long sessions and handles different internet conditions well which makes it a trustworthy option for collaboration and presentations. The chat is enjoyable to use too and I especially like being able to send direct messages to other participants during a meeting. On top of that the recorded transcript is incredibly helpful for keeping track of everything that was covered.

Cons

One thing I would change is having my Zoom link added automatically as soon as I schedule a meeting in Outlook, instead of only after I add a recipient because that interrupts my workflow a bit. The platform can also feel somewhat overwhelming at times because there are so many features and settings built into the interface. Moving between meetings, chat and the extra tools is not always as user friendly as it could be and some of the more advanced settings take more digging to find than they should. Plus every now and then audio or connection issues still happen and after spending a lot of time in back to back video calls, I must say it can definitely add to screen fatigue.

Pros

It handled our academic conference really well especially given the scale. We were running several video calls at the same time with anywhere from 10 to 300 participants and it managed that load with only minimal technical problems.

Cons

The issues we did run into were mostly tied to the presentation features. As screen sharing could get noticeably laggy at times and sharing multimedia during a call sometimes caused audio problems for certain participants.

Pros

I must say it makes it possible to stay connected from anywhere which is one of its biggest advantages. Getting started is pretty easy too and signing up is quick and accessible. That convenience is especially valuable when working from home.

Cons

Like most online services, it does have occasional issues. There were times when the connection was unstable which caused interruptions and at certain points it was not possible to connect at all for a while.

Pros

Getting started with it is pretty easy and it connects without any hassle. It consistently feels like I am getting exactly what I paid for so the value for money is definitely there.

Cons

At times the video view looks a bit unclear and needs a little time to stabilize. On the positive side customer support has been very helpful and using email and messaging is simple.

Pros

As an online business owner, Zoom is the perfect way for me to connect with partners all over the world. I also love being able to share my screen during calls, it makes collaboration so much easier.

Cons

The only thing I don't like is that with the free version, my meetings are limited to 40 minutes.

Pros

I really enjoy the features, like screen sharing, emojis, and the chat option where I can choose who sees my messages.

Cons

Honestly, I can't think of any downsides. Zoom has always worked great for me and made my work much easier.

Pros

It is super easy to use, has great quality, and is simple for others to set up so we can meet virtually right away.

Cons

I just wish I could take over someone's screen during a Zoom call but not sure if that's possible though.

Pros

I love how easy it is to use, and the interface looks great. Joining meetings quickly and sharing my screen with friends and colleagues is super convenient. The Zoom Team Chat is something we use every single day at work.

Cons

The search feature in Team Chat could definitely be better, but with some effort, I can usually find what I need.

Pros

Zoom is easy to navigate. I can always rely on the connection, and it makes connecting with others stress-free.

Cons

Sometimes the connection isn't as strong, and with so many features, it can take a little time to get used to everything.