Zoom Reviews

“Very effortless”

Pros

Its so easy to get into a meeting on this platform. Once you receive the meeting ID, joining takes almost no effort and the layout is clear because all the controls are right there on the screen.

Cons

At times it can lag or unexpectedly remove you from the meeting.

“Beginner friendly”

Pros

Useful for more than just meetings and the screen-sharing feature during calls is really helpful. The platform is also user friendly even for people who are using it for the first time.

Cons

Occasionally it freezes and removes clients from meetings unexpectedly. There are also occasional glitches that prevent someone from joining and in those cases we end up switching to another meeting app to connect with the client.

“feature-rich and flexible”

Pros

It's simple to use and I really appreciate being able to take advantage of the wide range of features it offers.

Cons

Its flexibility and the way it aligns with industry standards stand out.

“Quite practical”

Pros

Very practical and simple to use, with availability across countries and age groups and the quality is excellent. I've been using it for the past 3 years and I'd definitely recommend downloading it.

Cons

After using it for this long I still haven't come across any downsides yet.

“can record sessions”

Pros

With it, there's no limitation of time or place which makes attending lectures or meetings much more convenient. Another big advantage is that sessions can be recorded so you can save the content and go back to it whenever you need to review something.

Cons

Issue is that meetings can potentially be joined by anyone which raises security concerns. Because of that, requiring a password to enter a meeting is necessary.

“Perfect for online classes”

Pros

It works really well for attending online classes at school and it's also very useful for business meetings.

Cons

A downside is that it uses a lot of data when I'm connected through mobile data instead of Wi-Fi.

“Really stands out!”

Pros

Something that really stood out to me was how accurate the timing felt. With the camera on, the exposure made it seem like you were right there with everyone else, live and happening in real time. Some people in the group mentioned having audio issues but I didn't run into any problems on my side at all. The sound came through perfectly.

Cons

I haven't come across any issues on my end. Everything felt accurate and right on point.

“Communication made easy”

Pros

It's really helpful to have several people communicate at the same time without everyone needing to be in the same location.

Cons

One small annoyance is having to approve someone before they can join when they use a direct link.

“simple to use”

Pros

One of the biggest strengths of this platform is how simple it is to use, along with the clear video and audio quality. The instant meeting feature is especially useful because it makes quick, smooth collaboration possible which makes it a very efficient tool for remote work as well.

Cons

Problem is that the notifications can sometimes get in the way especially the sound when someone joins late. It can interrupt presentations and it's not very easy to turn those notifications off.

“can host big meetings”

Pros

Being able to record sessions, stay connected and host a large number of people in one meeting is a big plus.

Cons

I really haven't run into any problems using this platform but I do wish the free 30 minute limit on the basic account was extended to a full hour.

“simple collaboration that works”

Pros

It's easy to figure out and makes collaborating with the people you're working with really convenient.

Cons

Sometimes the camera doesn't get detected as quickly as it does on other platforms.

“reliable meetings and scheduling”

Pros

It's a reliable platform for setting up meetings, communicating with other people and handling more collaboration tasks without trouble.

Cons

Performs well on desktop devices but on mobile it tends to use a lot of resources especially battery power.

“Easy to work with”

Pros

Using the app feels very easy and the video conferencing controls are designed really well.

Cons

noise cancellation still has room for improvement when you're in a loud environment.

“Dependable platform”

Pros

The chat feature works really well and makes everyday communication strong and dependable.

Cons

Mobile app does run into connectivity problems and the connection can get unstable during busier times.

“Good experience”

Pros

The waiting room feels professional, the interview flow stays well organized and the overall experience is friendly and comfortable for candidates.

Cons

There are occasional audio lag issues and the interface can feel a bit overwhelming at times.

“helps stay productive”

Pros

Working with my team has been much better thanks to the stronger collaboration tools, reliable screen sharing and meetings that stay productive.

Cons

Interface can feel a bit overwhelming at times and connection problems still come up during peak usage hours.

“great for remote collaboration”

Pros

Using this platform has been really easy for staying connected remotely. It works well with a variety of other tools and features like screen sharing, document sharing and live chat make collaboration much more convenient. The 24/7 customer support is also a big plus.

Cons

I haven't come across any major drawbacks with this tool.

“weeks of unreliability”

Pros

Video calling and phone features are useful when they actually work and the platform is easy to use during the times it functions properly.

Cons

Customer service has been poor. 'ZoomPhone' has been unreliable and unstable and technical support hasn't been able to resolve the issue. I would not recommend using it at all. This has been dragging on for weeks and they still haven't managed to fix it, they really seem unable to organize even the simplest thing.

“works well for anyone”

Pros

Navigating the platform feels very natural and the key features are simple to reach without needing much time to figure them out. It works well for all kinds of users, from professionals in different fields to friends catching up on calls like many people did during covid. It has really helped make remote work possible by giving teams a reliable way to communicate virtually.

Cons

One thing that gets frustrating is when update notifications appear right before an important meeting or call. Even though the updates usually finish quickly, it would be better to have an option to postpone them until later.

“easy to organize calls”

Pros

Being able to share agendas makes it much easier to organize calls and web conferences ahead of time.

Cons

At times it doesn't do the best job of filtering out every bit of background noise.