Zoom Reviews

Pros

Is very easy to work with and the interface is simple to use. It really helps my workflow run much more efficiently.

Cons

I don't have any complaints. Everything has been excellent for me.

Pros

Brings together a broad set of tools in one place including instant messaging, team collaboration, file sharing and both audio and video conferencing.

Cons

Includes all the features I want to use every day and I'm able to use them without any problems.

Pros

Has been an excellent option whenever video conferencing is needed. It's also dependable for instant messaging.

Cons

There really isn't anything I dislike about it since it does exactly what I expect it to do.

Pros

Setting up appointments is easy whether I'm using Google Calendar or Outlook and the connection stays reliable during one-on-one meetings.

Cons

The downside is the 40 minute cap for anyone without the professional version. There is a workaround though: create a second link, then just log out and join again using the new one.

Pros

Interface is very user friendly, with a clean and polished look that makes it pleasant to use.

Cons

Subscription cost feels a little expensive for how often I use it but as a self-employed consultant who needs a professional meeting link of my own, it still seems like the best choice.

Pros

The connection has been solid and it works well for basic work meetings.

Cons

I'm still not completely sure about HIPAA compliance especially because it had security issues in the past.

Pros

One thing I really enjoy about the platform is its features especially the ability to have everyone in the room visible on the same screen at once.

Cons

Switching back and forth between the screen, chat and screen sharing in the platform can be difficult to manage.

Pros

Simple to work with and the features feel accessible to use. The AI meeting summary is especially impressive and saves a lot of time by handling note-taking during meetings. The virtual whiteboard is also a really useful tool especially during design discussions.

Cons

Support has been a weak point. It's hard to get through to an actual person and when we ran into billing problems, it took a significant amount of time and effort to get everything sorted out.

Pros

Working with my remote team through this has been really simple and convenient.

Cons

It's so easy to use.

Pros

The software is easy to use and comes with features that are genuinely helpful.

Cons

The subscription cost feels fairly expensive for small businesses.

Pros

Makes it simple to schedule meetings, join them quickly and manage privacy settings without much trouble. The newer AI note taking feature included with the subscription is also really useful and adds a lot of value.

Cons

Creating meeting links can still take a bit of time and feels more time-consuming than it should be.

Pros

It's an innovative tool that lets teams reserve a workspace in advance. It also includes visitor management and space solutions, plus 'Clips and Notes' which add useful productivity features.

Cons

The time limit on free meetings is still a downside.

Pros

Using it is convenient, the setup is quick and it works efficiently for large groups especially when using breakout rooms.

Cons

Plugin selection still feels limited and the chat function could be handled better.

Pros

Became the go to video conferencing platform at exactly the right moment during the Covid pandemic. It provided a secure option for telemedicine which was especially important at that time. On top of that the newer work suite now includes document sharing and scheduling collaboration which adds more value beyond just video meetings.

Cons

During the pandemic the frequent security updates for telemedicine made things harder for patients who were not very tech-savvy to join appointments. Another ongoing issue is that our work account always shows the business name instead of the individual employee's name.

Pros

Gives you a secure place to host meetings which was something I really valued. I also appreciated the recording feature since it made it possible to save important meetings and webinars and share them again whenever needed.

Cons

Connection problems were a big issue on my end and that's ultimately why I canceled my subscription. Because of that, the platform didn't feel dependable especially with a price that's higher than many similar alternatives.

Pros

Feels like a very complete platform for meetings. It pretty much includes everything needed to run meetings successfully and keep them productive.

Cons

Getting into it can be difficult and honestly, it doesn't always feel very trustworthy.

Pros

Getting started with it is very easy and even someone brand new can pick up how everything works in no time.

Cons

There's honestly not much to complain about. The only thing that comes up is some general concern around data security because of the company's ownership but it never really felt like a serious issue to us.

Pros

It feels modern, works fast, is simple to use and almost everyone already knows it.

Cons

I don't have anything negative to point out about the product.

Pros

Being able to meet with fellow teachers without dealing with traffic to a central location was a huge plus and it still let us see each other's faces while we talked.

Cons

My biggest complaint is the pricing. The free plan has very limited meeting time and upgrading to the paid version is quite expensive.

Pros

A recommendation led me to this AMAZING software and I'm really happy it did! Since some of my employees and vendors are often in different locations, the platform lets us keep up with weekly or monthly meetings to go over company policies and goals without any trouble. It's simple to figure out and works well with other tools. My favorite part is the meeting summary feature which captures what was discussed and can be emailed to everyone who attended, as well as anyone who couldn't make it. It has truly been a game changer!

Cons

At times, meetings can get a little glitchy but that's pretty normal when using any kind of technology.