Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS
Mike Szydlowski

Education Management, 11-50 employees

More than a year

4.0

“cuts down travel time”

Pros

The platform makes it really convenient to stay connected with all stakeholders. It cuts down both travel time and travel costs which has been a big plus.

Cons

There aren't many downsides but we have had a hard time trying to switch the admin tied to the account.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

EC
Esther Choi

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

“So convenient!”

Pros

Virtual meetings are a big advantage because they make it convenient and trouble free to discuss topics whenever needed.

Cons

At times there are microphone glitches or audio problems during calls.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

ZM
Zakaria Mairami

Management Consulting, 11-50 employees

More than a year

5.0

“my thoughts”

Pros

I really appreciate its mobile app which lets me schedule and join online meetings from wherever I am.

Cons

Has been excellent overall and I rarely run into any issues on my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SS
Sarah Sarpong

Environmental Services, 11-50 employees

More than a year

5.0

“All in one”

Pros

It is an excellent all in one place for handling just about everything a team needs. Whether it's video meetings, chat messages, file sharing or screen recordings, it brings all of those tools together in one platform and covers it all really well.

Cons

There isn't much missing from the platform. I can't point to anything I genuinely dislike about the software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

DS
Dain Swetalla

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Quality is outstanding”

Pros

Getting video meetings up and running takes no time at all and the sound and picture quality are excellent.

Cons

Nothing to complain about here. It's easy, reliable and does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SO
Steven Ogaye

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Cost effective”

Pros

Has been a reliable and cost-effective option for business communication. The interface is simple and accessible which makes it very easy to use. On top of that, the video and audio quality are excellent.

Cons

It has been excellent overall with plenty of features and strong reliability so I really don't have anything to complain about.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TC
Tommaso Cora

Design, 1-10 employees

More than a year

5.0

“best for webinars and conferences”

Pros

Out of all the tools I've used for conferences and webinars, this one has been the best.

Cons

Some settings still aren't very accessible although it has improved a lot over the years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TW
Thomas Waning

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Essential tool for us”

Pros

Keeps our whole team covered when it comes to video conferencing. Since we run an online business, having that kind of dependable setup is absolutely essential for us.

Cons

The pricing is a bit on the higher side but it's still nothing too unreasonable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MAIA
MD AMIRUL ISLAM ABIR

E-Learning, 101-500 employees

More than a year

5.0

“My review”

Pros

Using it feels easy and it comes with plenty of useful features that make it very practical.

Cons

Something that could be improved is the general settings especially for beginners. New users may not realize whether the microphone is on or off so it would be better if the mic were turned off by default.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AP
Adyasha Pattanayak

E-Learning, 1-10 employees

More than a year

5.0

“access from anywhere”

Pros

Convenient to access from just about anywhere and I can keep using other apps at the same time while staying on a call from this platform.

Cons

Every now and then the audio button doesn't respond properly. Aside from that, everything works fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SL
Stephanie Linton

Consumer Services, 1-10 employees

More than a year

5.0

“Very effortless”

Pros

Its so easy to get into a meeting on this platform. Once you receive the meeting ID, joining takes almost no effort and the layout is clear because all the controls are right there on the screen.

Cons

At times it can lag or unexpectedly remove you from the meeting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MH
Megan Harris

Cosmetics, 1-10 employees

More than a year

4.0

“Beginner friendly”

Pros

Useful for more than just meetings and the screen-sharing feature during calls is really helpful. The platform is also user friendly even for people who are using it for the first time.

Cons

Occasionally it freezes and removes clients from meetings unexpectedly. There are also occasional glitches that prevent someone from joining and in those cases we end up switching to another meeting app to connect with the client.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

JS
Jessy Singh

Construction, 1-10 employees

Free Trial

5.0

“feature-rich and flexible”

Pros

It's simple to use and I really appreciate being able to take advantage of the wide range of features it offers.

Cons

Its flexibility and the way it aligns with industry standards stand out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

YA
Yousef Ayman

Alternative Medicine, 51-100 employees

More than a year

4.0

“Quite practical”

Pros

Very practical and simple to use, with availability across countries and age groups and the quality is excellent. I've been using it for the past 3 years and I'd definitely recommend downloading it.

Cons

After using it for this long I still haven't come across any downsides yet.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JK
Jieun Kim

Education Management, 101-500 employees

More than a year

5.0

“can record sessions”

Pros

With it, there's no limitation of time or place which makes attending lectures or meetings much more convenient. Another big advantage is that sessions can be recorded so you can save the content and go back to it whenever you need to review something.

Cons

Issue is that meetings can potentially be joined by anyone which raises security concerns. Because of that, requiring a password to enter a meeting is necessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KMK
kwandile Mabutho Kunene

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Perfect for online classes”

Pros

It works really well for attending online classes at school and it's also very useful for business meetings.

Cons

A downside is that it uses a lot of data when I'm connected through mobile data instead of Wi-Fi.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KA
Kat Antillon

Apparel & Fashion, 1-10 employees

More than a year

5.0

“Really stands out!”

Pros

Something that really stood out to me was how accurate the timing felt. With the camera on, the exposure made it seem like you were right there with everyone else, live and happening in real time. Some people in the group mentioned having audio issues but I didn't run into any problems on my side at all. The sound came through perfectly.

Cons

I haven't come across any issues on my end. Everything felt accurate and right on point.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JG
Julio García

Photography, 1-10 employees

Less than a year

5.0

“Communication made easy”

Pros

It's really helpful to have several people communicate at the same time without everyone needing to be in the same location.

Cons

One small annoyance is having to approve someone before they can join when they use a direct link.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WA
Wilcox Abereton

Legal Services, 51-100 employees

More than a year

4.0

“simple to use”

Pros

One of the biggest strengths of this platform is how simple it is to use, along with the clear video and audio quality. The instant meeting feature is especially useful because it makes quick, smooth collaboration possible which makes it a very efficient tool for remote work as well.

Cons

Problem is that the notifications can sometimes get in the way especially the sound when someone joins late. It can interrupt presentations and it's not very easy to turn those notifications off.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JK
Julie Kramarenko

Transportation/Trucking/Railroad, 11-50 employees

Free Trial

5.0

“can host big meetings”

Pros

Being able to record sessions, stay connected and host a large number of people in one meeting is a big plus.

Cons

I really haven't run into any problems using this platform but I do wish the free 30 minute limit on the basic account was extended to a full hour.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9