Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

OC
Olivia Canlas

Retail, 1-10 employees

More than a year

5.0

“Has fun backgrounds”

Pros

Pretty much everyone already knows how to use it which makes it really convenient and it simply does what it's supposed to do. The background options are a nice touch too and make calls more fun.

Cons

I really enjoy using it but I do wish the pricing were a bit more affordable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SW
Samantha Watson

Hospital & Health Care, 51-100 employees

More than a year

4.0

“Feels familiar”

Pros

Since it is the platform most people already know, I felt comfortable using it right away. It was quick to get started with and simple to use.

Cons

I didn't like how often the program would freeze and buffer.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AB
Angelica Beneby

Hospitality, 500+ employees

More than a year

5.0

“clean design for web meetings”

Pros

Using this platform for web conferences has been a really pleasant experience. It feels polished, runs very smoothly and the overall visual design is appealing. The color scheme looks well thought out and the layout makes everything feel organized and comfortable to use.

Cons

The number of gesture emojis and the amount of space available in the chat feels limited. There are also times when the video becomes pixelated or the screen goes blank during technical issues. I really wish there were some kind of workaround, like showing a smaller video feed with audio while the system reloads, almost like a lighter version of the main screen.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AW
Angela Williams

E-Learning, 1-10 employees

More than a year

3.0

“student friendly but unreliable”

Pros

Comes with a lot of features that really appeal to my younger students and the platform is very simple to figure out.

Cons

At the same time the platform doesn't feel like a very reliable conferencing platform. The picture quality isn't good and I also don't like how often it glitches.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

6

Functionality

4

JV
Jenie Vargas

Education Management, 11-50 employees

More than a year

5.0

“perfect for meetings”

Pros

Feels very accessible to use and comes packed with really useful features like breakout rooms, polling and professional-looking virtual backgrounds. Being able to upload custom backgrounds is especially important in my consulting work because I can customize how I present myself. The whiteboard is excellent for collaboration and works without any issues. I also appreciate the ability to mute and unmute specific participants during meetings. Another thing that works really well is the messaging feature since you can chat with participants before the meeting begins, message the whole group or individuals and continue chatting during the meeting. It also includes closed captions and translation tools which adds even more value.

Cons

One drawback is that it used to be free like a lot of tech tools but now it requires payment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MR
Michael Ramirez

E-Learning, 51-100 employees

More than a year

5.0

“Everything you need”

Pros

I really appreciate how flexible the platform is when it comes to bringing video calls, shared chat and collaboration tools together in one place which makes meetings feel much more productive and dynamic.

Cons

Quite often, right before a call is about to start, it decides to update unnecessarily and replace the previous client which ends up causing some delay.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AH
Aleah Hamilton

Consumer Services, 500+ employees

More than a year

5.0

“Core part of my job”

Pros

I don't know what I'd do without this tool! It's become a core part of my job because it lets me stay connected with employees across the country. Working remotely, it really helps to still have that face-to-face interaction instead of everything feeling distant. The newer update with screen interactions is a fun touch and the whiteboards have opened up a lot of new possibilities too.

Cons

My only real complaint is that when some people join, their name shows up as something like "iPhone 15." I realize that's probably more about the user than the platform but it would be helpful if it required people to enter an actual name before joining.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

OA
Obi Asika

Arts and Crafts, 51-100 employees

More than a year

5.0

“Lowered operational costs”

Pros

Between work and home I rely on it every day. It's a full-featured platform that has helped lower operational costs by bringing corporate meetings together online in real time.

Cons

Since I began using this platform the only minor downside has been that it doesn't provide offline access.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VJL
Victor James Ladipo

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Why I like it”

Pros

Helps me stay in regular touch with my customers through both video and audio calls.

Cons

One small downside is that it doesn't support sending APK files.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

MG
Monche Gutierrez

Graphic Design, 1-10 employees

Free Trial

5.0

“Positive experience”

Pros

Using this for my business calls has been a really positive experience. It's very easy to use and it feels professional during meetings which I'm really happy about.

Cons

At times the signal isn't very good which makes it hard to hear clearly and there can also be some delay on the screen occasionally.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

LN
Lydia Ndara

Automotive, 101-500 employees

More than a year

5.0

“been using for a while”

Pros

I've been using it since my previous organization and the part I appreciate most is how it brings file sharing, team collaboration and web conferencing together in one place.

Cons

That said the free version is missing some of the features that are included in the premium plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PC
Peter Cacah

Photography, 1-10 employees

More than a year

5.0

“love it!”

Pros

Gives me web conferencing tools that let me run company meetings online without any trouble.

Cons

I use it every day and on my side I really haven't run into any issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

FS
Fran Smith

Retail, 500+ employees

More than a year

4.0

“handy add ons”

Pros

Has been a really useful conferencing platform for me especially with the wide range of add ons it offers. It covers the essentials well and gives extra options that make meetings more flexible and productive.

Cons

One thing that still needs work is the 'AI' meeting summary feature since it isn't always very accurate at the moment.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

IB
Irchaad BISSIIOU

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

3.0

“Works across multiple devices”

Pros

Jumping into or starting a meeting with just one click makes scheduling and attending much more convenient. The screen-sharing feature is also very useful since it lets people present slides, documents or apps live and makes collaboration easier during calls. It works across multiple devices, including desktops, laptops, tablets and smartphones which gives users a lot of flexibility when they're away from their usual setup. It also supports one-on-one meetings, webinars, group conferences and training sessions so it covers a wide range of communication needs.

Cons

Resource usage, security concerns, pricing and a few performance or feature-related issues can sometimes impact the overall user experience. That said the platform keeps developing and improving its features to tackle these challenges and better meet user needs.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

IK
Ibrahim Kuforiji

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

“clear and professional conversations”

Pros

Traditional conference setups have basically been replaced for me by this platform since online meetings are much more practical and the DOLBY audio along with the HD video quality really make conversations feel clear and professional.

Cons

Over the past three years of using this platform every single day across the three companies I currently work with, it has not given me any errors at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

IA
Ibraheem Abioye

Higher Education, 11-50 employees

More than a year

5.0

“reliable meetings every time”

Pros

Across every department in our organization, it has become the go-to tool! It lets me schedule and join online meetings in just a few clicks which makes staying connected really convenient.

Cons

After using it for more than five years I haven't run into any issues and I haven't heard any complaints from my colleagues either.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KD
Kristina Denning

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“love the recordings”

Pros

Being able to schedule a meeting whenever I need to or join one on the spot has been really convenient and having the option to record sessions and save those recordings is something I really appreciate.

Cons

It does still freeze once in a while which can be frustrating but it happens much less than it used to at the beginning. It's definitely improved a lot.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SM
shobhna Meena

Consumer Services, 500+ employees

More than a year

5.0

“cloud storage stands out”

Pros

I really appreciate the meeting recording option along with the cloud storage feature.

Cons

Would be better if they added more features and loosened the file-sharing limitations. At times, finding the right file can be pretty difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7

A
Anonymous

Information Technology and Services, 500+ employees

Less than a year

3.0

“Limited integrations”

Pros

Setting up a quick meeting with it is pretty easy and it's simple to use and share when you need to communicate fast.

Cons

It does fall short when it comes to integrating with certain other applications and it's missing some AI features that competing platforms already offer.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

RM
Ruksar Mulla

Building Materials, 11-50 employees

More than a year

4.0

“best option!”

Pros

Whenever I need to set up a quick meeting, this is usually the best option to use. It also offers some really impressive features that make interactive sessions much more engaging.

Cons

At times the app takes a while to load and that can end up delaying the meeting.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8