Zoom Reviews

Pros

The platform is simple to figure out and works really well when collaborating with remote teams.

Cons

I don't have any complaints about this platform.

Pros

Pretty much everyone already knows how to use the platform and it works well with ticketed events and client calendars which makes it really useful for service-based businesses.

Cons

The webinar add on is very expensive.

Pros

Having an AI powered workspace where I can chat and handle emails and documents all in one place is really convenient.

Cons

AI side is a bit of a love-hate thing for me right now and I still feel pretty conflicted about it.

Pros

Since so many people already use this platform, it makes connecting with others really convenient and it also comes with a wide range of features.

Cons

User experience could be better because at times certain features are not that easy to locate.

Pros

It's very user friendly and the platform keeps evolving with regular innovations.

Cons

Interface gets updated pretty often which means I sometimes have to hunt around again to find certain features.

Pros

Has been really solid for keeping track of things through its reporting tools and the screen sharing, chat and video are consistently clear and dependable.

Cons

I haven't run into any downsides with it so far; the overall experience has been very positive.

Pros

Adding your own content to meetings is very easy thanks to the user friendly interface.

Cons

Pricing feels a bit expensive when compared with other competing options.

Pros

Being able to use it without any trouble is something I really appreciate and it makes everything a lot more convenient. One of the best parts is being able to actually see the person I'm talking to which makes conversations feel much better.

Cons

The only issue I've noticed is that the connection can occasionally cut in and out.

Pros

Right from the start it has been very simple to use and the audio and video quality it delivers is excellent. It also connects really well with productivity tools like Google Calendar, Outlook and Slack which makes it even more useful and efficient for daily work.

Cons

Keep in mind that the quality of video calls depends heavily on the speed and stability of the internet connection.

Pros

Makes virtual meetings really productive and keeps engagement, sharing, communication and collaboration flowing well. It feels like one of the best tools in its class and it's very simple to use while also being reliable for staying connected remotely.

Cons

A problem I've run into: when the internet connection is weak since that affects engagement and can slow productivity. That's really my only complaint with it.

Pros

One thing I really appreciate about it is the iOS mobile app which lets me join conferences on the go using the internet.

Cons

I haven't run into any drawbacks and I use it every day.

Pros

Stands out for how well it brings communication and collaboration tools together in one place making it simple to stay connected and work with colleagues from anywhere at any time.

Cons

At times it runs into connectivity problems which can interrupt important meetings and chats.

Pros

Ever since COVID-19 this has been a reliable way for me to meet with coworkers in different regions even when we're not in the same place. It makes working on projects together much more convenient and setting up private meetings is very simple and practical.

Cons

It has been working very well for me overall and I'm genuinely satisfied with it. The one thing I'd still like to see improved is the image quality since better video clarity would make the experience even better.

Pros

Having everything for communication and collaboration in one place is what I appreciate most about the platform. Scheduling meetings and joining them is very easy and the interface feels accessible enough that anyone on the team can use it without any difficulty. The video and audio quality stay consistently strong even during larger meetings which makes conversations clear and productive. Features like screen sharing, breakout rooms, virtual backgrounds and meeting recordings also add a lot of value by improving productivity and making virtual work much easier to handle. On top of that it has been reliable and well supported which has made it an essential part of our team's daily work.

Cons

A limitation with it is that it still doesn't allow users to send text messages directly inside the platform. From what I understand though, this is something currently being developed.

Pros

Using this platform feels very easy thanks to its clean layout and simple design. Features such as virtual backgrounds and screen sharing usually run without much interruption. It also integrates nicely with tools which helps teams collaborate in a practical and efficient way. The overall feature set does a solid job of keeping people connected and productive especially during remote work. On top of that customer support responds quickly when needed.

Cons

Issue is that both the free and paid versions still place limits on how many participants can join. Even though it includes plenty of features and generally performs well on weaker internet connections, there are times when video lag or other disturbances still happen.

Pros

Being able to work remotely with colleagues is a real advantage and makes collaboration much more practical.

Cons

The meeting time limit could be extended for users on the basic plan.

Pros

One feature that really adds value is Breakout Rooms. It lets the host split participants into smaller groups for workshops, focused discussions or brainstorming without leaving the main meeting. That setup makes collaboration better, gives the session a more customized feel and adds a lot of flexibility.

Cons

Something that feels missing is when calling someone, there should be a buzzing or ringing sound.

Pros

Compared with similar tools, the way it handles a large number of participants at once is one of the things I appreciate most.

Cons

It does feel slightly overpriced when you compare it with other available alternatives.

Pros

The biggest strengths for me are the stability and call quality, along with how simple it is to schedule meetings which are really the basics that matter most. On top of that, I also really enjoy the added social interaction features.

Cons

The interface is user friendly but visually it doesn't really excite me or make interacting with it feel especially engaging.

Pros

Getting started with it is easy even for people who are completely new to the platform.

Cons

Main concern is the SMS campaign issue related to 10DLC.