Zoom Reviews

“best meeting experience”

Pros

Compared with other meeting platforms, this delivers the best overall user experience for online meetings. Another big plus is that the pricing for longer meetings is affordable for most people which makes it a very practical choice.

Cons

There really isn't anything I dislike. It covers both my basic needs and the more advanced features I look for.

“better meetings and fun backgrounds”

Pros

Has been a big upgrade from the program I was using before. One feature I really enjoy is being able to change the background during meetings.

Cons

I don't have any complaints about it.

“Very capable”

Pros

Using it is easy and everything happens in real time without trouble. Even the Basic subscription comes with advanced features which makes it feel very capable.

Cons

There are just too many subscription prompts and messages. If those were cut down, it would be much better.

“worst customer service experience”

Pros

I can't point to any real positives. Choosing this turned out to be a mistake on my part.

Cons

Customer service was poor and overall it was the worst experience.

“unstable calls hurt meetings”

Pros

Includes advanced security features such as end-to-end encryption and meeting passwords which help keep meetings protected.

Cons

The overall meeting quality depends heavily on each user's internet connection so in places with unstable networks it can lead to interruptions and poor audio or video quality.

“my review”

Pros

It comes with useful tools for managing video conferences.

Cons

At times the length of video conferences is limited.

“My go to platform!”

Pros

Since 2019, this platform has been a go-to for me, starting with online classes and continuing with work, school and staying in touch with friends and family. The screen-sharing feature is especially useful and overall I've enjoyed using the full set of features it offers.

Cons

One issue is that it can occasionally lag or have connection issues, depending on your location and the strength of your internet. Aside from that, I just hope the platform keeps rolling out updates and patches regularly, the way apps and games do, to improve performance and fix bugs or crashes.

“essential for me”

Pros

This platform has become an essential part of remote work and virtual communication. I'm really thankful to the people who made this product available. It was especially helpful during the Covid period and even now we continue to hold meetings on it regularly.

Cons

The platform is very useful overall but unstable network connections can interrupt our meetings.

“screen share control is great”

Pros

Being able to pause screen sharing while I get the next item ready to present is such a lifesaver and I also really appreciate being able to rearrange participants' video tiles. I can place someone right next to my webcam which makes eye contact feel much more natural during calls. Teams doesn't offer either of these features and that makes it much less effective for demos.

Cons

nothing stands out as a drawback. It's a solid set of features that works really well for any kind of pre-sales presentation.

“so useful”

Pros

It is a really useful app for meetings, classes and even casual hangouts with friends. It's simple to use and when our team started working with it, the employees adapted to it very quickly.

Cons

I'm not too happy that it occasionally glitches. At times the audio cuts out or the video freezes although it doesn't happen very often.

“strong integrations”

Pros

Getting started with this tool is very easy and managing the audience works really well. Scheduling classes is convenient and the way it connects with other tools adds a lot of value.

Cons

There have been a few occasions where customer support didn't meet expectations. It's also a bit more expensive than some competing options.

“feature-rich”

Pros

One thing that really stands out is how many features and customization options it offers while still being simple to use. It's also very convenient that I don't have to install the app every time since I can just join and use it online through the browser.

Cons

There are frequent issues with audio and video getting out of sync and buffering happens more often than it should. It also needs a strong internet connection to work properly without interruptions.

“reliable video meetings”

Pros

Works well as a video conferencing tool and covers what I need for virtual meetings.

Cons

A setback is that it has a fixed time limit which can interrupt meetings while they're still in progress.

“powerful features all around”

Pros

It comes with a lot of useful features and that's really what makes it stand out for me.

Cons

I don't like that it can sometimes use more internet bandwidth than expected.

“clean interface”

Pros

The interface feels very user friendly and operating it is easy. Joining meetings and handling everything else goes very smoothly.

Cons

Only part that bothers me is the chat notifications and there still aren't enough tools available to customize it and have more control over that experience.

“effective file sharing for presentations”

Pros

Sharing files during a meeting works really well and is an effective feature for giving presentations.

Cons

The smartphone version is not user friendly at all.

“productive meetings across devices”

Pros

Joining team meetings, chatting with coworkers and taking part in group discussions feels very easy because the interface is user friendly and works reliably across different devices. The collaboration features especially screen sharing and virtual whiteboards, really help my team stay productive by making group projects and idea-sharing much more effective.

Cons

Problem was that the free version used to cut off after 40 minutes of continuous use.

“excellent video meetings”

Pros

Excellent software for video conferencing and meetings.

Cons

I haven't run into any real drawbacks with this software and it's fairly simple to use.

“efficient tool”

Pros

Video calls and meeting scheduling are very effective.

Cons

At times the session length is limited and cannot go beyond 2 hours.

“works well for any meeting”

Pros

Ever since the pandemic, this app has become something you really need on both computers and mobile phones. It works well for office meetings, university classes and also staying in touch with friends and family. It's especially useful for presentations because you can share content while still seeing everyone at the same time. During meetings, you can also play videos or use other tools like PowerPoint, Excel, Kahoot!, YouTube and more. On top of that, it includes features like pointers and whiteboards that let you write and explain things live.

Cons

It can be a bit hard for older people to learn and use at first.