Zoom Reviews

Pros

Audio and video quality are excellent, screen sharing loads very quickly and the platform is simple to use overall.

Cons

The downside is the cost: it's on the expensive side and you definitely pay a premium for those top-tier connections.

Pros

The download process was simple, the step-by-step guidance was clear and most importantly, it's very user friendly.

Cons

there isn't anything I dislike about it.

Pros

It lets us handle video calls and online meetings both within the company and with clients. One of the biggest advantages is how simple it is to use, along with the wide range of features such as screen sharing, built-in chat and the option to blur or customize the background. It also integrates with Outlook which is very useful for scheduling meetings and managing the call calendar.

Cons

I haven't run into any significant issues.

Pros

Right from the start, the biggest reason we chose this product was how simple it is for end users to work with. It has also kept getting better over time, with improvements and new features being added every month without any extra charge.

Cons

Certain 'Rooms' configurations can be a bit tricky if you do not have much experience but customer support was helpful and guided us through the small issues we ran into.

Pros

The audio quality and overall sound come across as better than with other apps. It also connects to Bluetooth devices more easily than many other apps which makes using it a lot more convenient.

Cons

I'd like to see a wider selection of backgrounds added. It would also be helpful if the app included a feature to create business-use backgrounds directly in the app since that would make it easier for companies to adopt.

Pros

Has a very user friendly interface and its dependable video conferencing features made remote collaboration feel smooth. It really helped support clear communication and effective teamwork in virtual settings.

Cons

Even though it's reliable most of the time, it did have the occasional technical issue, like audio lag or connection dropouts and that could interrupt the flow of virtual meetings.

Pros

Using this platform has been really easy! It works well for streaming to Facebook or Youtube, recording lessons and handling online appointments or coaching calls. I also really appreciate having the option to save recordings to the cloud.

Cons

Webinar feature feels overpriced. There have also been times when the app crashed unexpectedly and the video quality can occasionally get a little fuzzy.

Pros

The shared whiteboard feature is excellent and the wide variety of templates available really helps make remote explanations much clearer and more effective.

Cons

The free version is fairly limited especially with the 40 minute cap on each conference.

Pros

Working from home has made this a big part of my daily routine and it's been excellent for virtual meetings and teamwork. The platform is simple to figure out, the audio and video quality are excellent and the screen sharing feature works incredibly well.

Cons

One thing that could be improved is the Q&A panel. It would be much better if it opened in a way that still lets you view the full screen, like having it appear as a side panel option.

Pros

Became widely known during the pandemic and was truly essential especially for remote work. It was particularly helpful for people with less experience because it's incredibly simple to use. I personally used it for meetings and training courses and I still use it now because it's extremely convenient.

Cons

I don't have any negative feedback. In my opinion, it's perfect.

Pros

Working in sales I use this every day for customer calls. It lets me share my screen without any trouble so I can walk clients through a demo or present our pitch deck during the meeting. I've honestly never run into issues with it. The app is easy to use and it also connects well with other tools like Salesforce which makes it really practical. Because of that, we can create meeting links directly in the CRM and have them automatically linked and sent out through the platform.

Cons

A few years ago this platform felt far ahead of everyone else. These days though, it seems more like it has caught up to the rest rather than staying clearly ahead.

Pros

It's really good, very simple to use and I genuinely enjoy using it.

Cons

It doesn't completely amaze me but I'd still recommend it because it's really good.

Pros

Using this app on mobile feels very convenient because the features I need are simple to access and I can use all of them without paying. It has made connecting with my students much more comfortable and practical.

Cons

The only issue is that the free live meeting time is limited to 40 minutes so I have to set up new meetings quite often. That limitation is still there if you stay on the free plan although starting a new meeting is quick and accessible.

Pros

Is very easy to use and since pretty much everyone already knows it, setting up meetings and getting people to join is never really a trouble. It also works really well for screen sharing.

Cons

There isn't much I dislike about it. If I could change one thing, I'd want the chat messages to appear more clearly during meetings so they don't get buried while everything is going on.

Pros

One thing that really works well with it is that it's free to use and available to download on both PC and mobile. It's also widely used in schools and offices especially when in-person meetings aren't possible.

Cons

My biggest issue with the platform is that meetings sometimes crash or stop responding right in the middle of a call. This usually happens when the host shares a video or another heavy file. I've tried a few different fixes and some of them did help.

Pros

Right away it feels clean and accessible so scheduling, joining and hosting meetings doesn't take much effort. The interface is easy to move around and one feature I really appreciate is the crystal-clear audio paired with high-definition video which makes the overall meeting experience much better.

Cons

It does include a free plan with 40 minute meetings but it may not be the most budget friendly choice for businesses that need to host lots of participants. Once you start adding extra features and add ons, the cost can climb and feel a bit expensive for certain use cases.

Pros

Setting up meetings, dialing in and running remote calls through the platform is really easy. In a fully remote work environment, it has consistently helped keep everything running without disruption. Features like breakout rooms, screen sharing and whiteboards are especially important for how my team collaborates.

Cons

An area that can be frustrating is changing the meeting owner or trying to claim host rights since it can get confusing and sometimes results in people being locked out of rooms. It would also help to have a clearer way to track attendance for recurring calls. On top of that, it pushes frequent updates and those can occasionally slow down the process of joining a meeting.

Pros

It’s super easy.... one click and you’re connected! The recording feature is great for capturing training sessions and the breakout rooms make it so much easier to split into smaller groups when needed

Cons

One limitation is that the free plan only gives you 40 minutes so if you need longer meetings, upgrading to a paid subscription makes more sense. It works well if your main need is online meetings but if you're looking for a broader set of tools, options like Microsoft 365 or Google Workspace offer a more complete suite at a similar price point.

Pros

There are plenty of accessible tools available that help make meetings more productive and save time.

Cons

I don't have any complaints or current dislikes.

Pros

It's pretty obvious why the platform came out ahead during the pandemic. The audio and video are usually smooth and the platform feels very user friendly overall. We were using BlueJeans before this really took off and honestly I prefer this platform. I also spend a lot of time on Teams and Google Meet and still this tends to work the best for me. It runs reliably on both my Mac and my Android phone.

Cons

Sometimes it's a little tricky to locate the right buttons for things like mute, opening the chat or raising your hand. That part of the interface could definitely be improved.