Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JG
Jessica Gaiss

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Market leader”

Pros

Can be integrated into almost any calendar or scheduling tool for booking appointments. The recording feature is also really useful when you want to rewatch a call later. Also the apps feature for adding extra third-party tools is a very cool addition. And when I'm out and about, being able to join meetings from anywhere through the mobile app is a big plus.

Cons

Something that still feels a bit confusing at times is that it sometimes opens in the desktop app installed on the computer while other times you need to be logged in directly on the website to get into the meeting. That part could definitely be handled better.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

MZ
Mohamed Zoldike

Information Technology and Services, 1-10 employees

More than a year

5.0

“Good experience”

Pros

Using this for meetings has been a really positive experience. The platform is simple to use and the audio and video quality are both very good which makes conversations feel clear and comfortable.

Cons

I'm wary because of the security concerns that were reported in the past.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BA
Bilal Alsaed

E-Learning, 1-10 employees

More than a year

5.0

“Works perfectly”

Pros

Something that really works well is how simple it is for people of all ages to use. It also comes with plenty of options during a meeting so many in fact, that it's hard to list them all and those features are genuinely helpful.

Cons

The chat system still doesn't feel developed enough. During meetings, it can be hard to follow and understand the order of messages.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BGD
Biova Gatien DANGNON

Consumer Goods, 11-50 employees

More than a year

5.0

“improves communication”

Pros

This software makes it possible to hold online meetings and includes features that really help and improve communication between people.

Cons

Getting access to the connection codes can be difficult and it also requires a strong internet connection.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

UGD
Uma Giriprakash Das

Education Management, 51-100 employees

More than a year

4.0

“useful features”

Pros

With just a few simple steps, it lets people connect and offers plenty of useful features along the way.

Cons

There used to be a problem with video clarity on the shared screen but it has improved to the point that it's hardly worth mentioning now.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

WD
Wenx Dossou-hla

Writing and Editing, 11-50 employees

More than a year

5.0

“reliable video meetings and webinars”

Pros

Delivers very solid service and is one of the leading online virtual communication tools. With this software, you get access to useful features like video conferencing, meetings and webinars.

Cons

Issue is that it uses a lot of mobile data even though it still remains one of the better software options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Hospitality, 11-50 employees

Less than a year

5.0

“top choice for online meetings”

Pros

It's one of the best platforms I've used for online meetings, conference calls and team meetings.

Cons

At this point, I don't have any negative feedback though there's always room for improvement and future upgrades.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MS
Manoj Sharma

Packaging and Containers, 500+ employees

More than a year

5.0

“Anyone can pick up”

Pros

The graphic interface is very user friendly which is a big reason it has become so popular.

Cons

One downside is that video meetings are limited to 100 participants.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RA
Rawan Alodat

Online Media, 1-10 employees

More than a year

5.0

“inclusive design”

Pros

As a screen reader user, I really appreciated how much attention it gives to accessibility for everyone especially blind and visually impaired users. It means a lot that this wasn't overlooked the way it is on so many other platforms. I genuinely respect the effort to make it inclusive for all users and I'm especially thankful that even keyboard shortcuts were thoughtfully included.

Cons

My problem is that the session stops every 40 minutes and we have to sign in again each time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MA
MAHDI ALBANNA

Information Technology and Services, 1-10 employees

More than a year

5.0

“Allows screen sharing”

Pros

It makes it simple for us to talk with each other and the screen sharing feature helps everyone follow along better which makes meetings much easier to understand.

Cons

Every now and then when I join a meeting on my phone using an iPhone 15 Pro with iOS 17.1.1, the app runs into issues if I use picture-in-picture mode and I have to restart it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0

“best meeting experience”

Pros

Compared with other meeting platforms, this delivers the best overall user experience for online meetings. Another big plus is that the pricing for longer meetings is affordable for most people which makes it a very practical choice.

Cons

There really isn't anything I dislike. It covers both my basic needs and the more advanced features I look for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB
Erica Brown

Hospitality, 11-50 employees

More than a year

4.0

“better meetings and fun backgrounds”

Pros

Has been a big upgrade from the program I was using before. One feature I really enjoy is being able to change the background during meetings.

Cons

I don't have any complaints about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

NF
Nida Fathima

Marketing and Advertising, 500+ employees

More than a year

5.0

“Very capable”

Pros

Using it is easy and everything happens in real time without trouble. Even the Basic subscription comes with advanced features which makes it feel very capable.

Cons

There are just too many subscription prompts and messages. If those were cut down, it would be much better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sergey Sulimov

Education Management, 51-100 employees

More than a year

1.0

“worst customer service experience”

Pros

I can't point to any real positives. Choosing this turned out to be a mistake on my part.

Cons

Customer service was poor and overall it was the worst experience.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

AB
Amine Bouregba

Design, 11-50 employees

Less than 6 months

2.0

“unstable calls hurt meetings”

Pros

Includes advanced security features such as end-to-end encryption and meeting passwords which help keep meetings protected.

Cons

The overall meeting quality depends heavily on each user's internet connection so in places with unstable networks it can lead to interruptions and poor audio or video quality.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

3

EK
eva koffi

Information Technology and Services, 1-10 employees

Less than a year

4.0

“my review”

Pros

It comes with useful tools for managing video conferences.

Cons

At times the length of video conferences is limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SN
Steven Nguyen

Education Management, 500+ employees

More than a year

5.0

“My go to platform!”

Pros

Since 2019, this platform has been a go-to for me, starting with online classes and continuing with work, school and staying in touch with friends and family. The screen-sharing feature is especially useful and overall I've enjoyed using the full set of features it offers.

Cons

One issue is that it can occasionally lag or have connection issues, depending on your location and the strength of your internet. Aside from that, I just hope the platform keeps rolling out updates and patches regularly, the way apps and games do, to improve performance and fix bugs or crashes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SB
sunita bagal

Arts and Crafts, 1-10 employees

More than a year

4.0

“essential for me”

Pros

This platform has become an essential part of remote work and virtual communication. I'm really thankful to the people who made this product available. It was especially helpful during the Covid period and even now we continue to hold meetings on it regularly.

Cons

The platform is very useful overall but unstable network connections can interrupt our meetings.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

JB
John Brooks

Information Technology and Services, 500+ employees

More than a year

5.0

“screen share control is great”

Pros

Being able to pause screen sharing while I get the next item ready to present is such a lifesaver and I also really appreciate being able to rearrange participants' video tiles. I can place someone right next to my webcam which makes eye contact feel much more natural during calls. Teams doesn't offer either of these features and that makes it much less effective for demos.

Cons

nothing stands out as a drawback. It's a solid set of features that works really well for any kind of pre-sales presentation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MM
Micaelly melo

Human Resources, 11-50 employees

More than a year

4.0

“so useful”

Pros

It is a really useful app for meetings, classes and even casual hangouts with friends. It's simple to use and when our team started working with it, the employees adapted to it very quickly.

Cons

I'm not too happy that it occasionally glitches. At times the audio cuts out or the video freezes although it doesn't happen very often.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6