Zoom Reviews

“handy host controls and login”

Pros

Getting into the app is convenient and the overall interface is simple to use. I also like being able to take screenshots and use the host features since they let me manage and control the meeting well.

Cons

I wasn't happy with the limited free meeting time. I'd really prefer the meeting room limit to be longer.

“perfect for staying connected”

Pros

It's extremely useful when you're in lockdown or when people are very far apart.

Cons

Managing the chat can be a bit tricky when there are a lot of users involved.

“works well!”

Pros

Throughout the whole session it performed really well and that made it something I'd confidently recommend to others for sharing and meetings.

Cons

At times, getting access can be a problem and there are moments when entry is denied.

“I highly recommend!”

Pros

Comes with a lot of features and I use them regularly in daily life. They're genuinely helpful and because of that, I'd definitely recommend it to others.

Cons

I don't really have any major complaints, aside from the pricing. It feels too expensive for many people and not all features are included in the free version. They should lower the cost and make the communication tools more accessible for everyone.

“reliable mobile meetings”

Pros

Connecting is quick and the experience on mobile has been really good. I can even share my screen from my phone without trouble. I've conducted training sessions without interruptions or lag which makes a big difference. Polls and the whiteboard are also included and they help keep the interaction going.

Cons

The emoji reactions feel a bit limited and they aren't continuous so you have to keep clicking if you want to clap or show appreciation. That part could definitely be improved. It would also be helpful if screen recording allowed capturing only a selected portion of the screen especially for more effective teaching.

“perfect for work and study”

Pros

Over the years it has continued to be one of the go-to options for both video and audio calls whether for professional use or even for studying. It works really well for direct communication with clients since most people are already familiar with it and with just an invitation link you can quickly access everything needed to connect and communicate without any issues.

Cons

It hasn't gone through any major changes in recent years but it's good to see that the platform still adapts well to different users so I really don't have any complaints about it.

“excellent features”

Pros

Pretty much every feature in it is excellent, simple to use and accessible on any modern device.

Cons

The price feels a little high. A small discount on the annual subscription could really make it the best option on the market.

“used during the pandemic”

Pros

During the pandemic, this was one of the apps that helped me keep working in a very practical and efficient way. I could schedule my meetings weekly, set them for different times and send participants the link so they could join without any trouble. It also made it possible to hold conferences with people remotely from different devices whether on a phone, tablet or computer. I still use it today as part of my daily work.

Cons

I haven't come across any downsides since it's accessible, practical and free to use.

“connection across the globe”

Pros

Being able to work with people across the world in real time is one of it's biggest advantages. It offers a solid space for virtual meetings, webinars and remote conferences making it simple for participants to join, communicate and collaborate without much friction.

Cons

During the COVID 19 pandemic, one problem that came up was "Zoom bombing" where uninvited people entered meetings and interrupted them with offensive content. There were also concerns around how the platform collected and stored user data which raised privacy questions for users.

“solid platform”

Pros

These days it has been extremely reliable. It used to have problems on some operating systems especially Linux but they've clearly improved it a lot. I haven't had any crashes or technical issues lately and the video customization features are really solid too.

Cons

I'd still like to see a browser-based option, similar to what other meeting platforms offer.

“excellent for team calls”

Pros

Really good for real-time calls with multiple teammates and the interface is very accessible. It also keeps getting frequent updates with new features which makes the platform feel constantly improved.

Cons

The free version has a 40 minute time limit which feels shorter compared with other similar tools.

“essential for daily operations”

Pros

Running our daily business without it just isn't realistic at this point. It has become a core part of how we work every day.

Cons

At the moment I don't have any complaints. Everything has been working well and I'd definitely recommend it.

“flexible plans for growing teams”

Pros

As a company or organization grows past 100 employees and holds weekly online meetings it gives the option to move up from the Basic plan with up to 100 participants to the Business plan for 300 or the Enterprise plan for as many as 1000. That kind of scalability makes it practical to match the package to the team's needs and keep communication running efficiently.

Cons

There were a few occasions when I needed to join a meeting and entered the correct Meeting ID and PIN but the platform initially said the combination was wrong. The only way to fix it was to close the app completely and open it again and after that the same details worked without any problem.

“excellent for multi-screen meetings”

Pros

Being able to share multiple screens at the same time is really useful especially when several participants need to present or collaborate during the same meeting.

Cons

The free plan's 40 minute limit is restrictive. The annotation option could be easier to locate and letting others share their screen by default would make meetings more convenient.

“fun meetings with better visibility”

Pros

Screen sharing combined with a user friendly layout makes the platform engaging to use. The background options and emoji reactions add a fun, interactive touch and I also appreciate that everyone can stay visible on screen, unlike Google Meet where that can be more limited.

Cons

Free version only allows about 25 to 30 minutes per session which feels restrictive. On top of that many useful features sit behind a paid plan and the subscription pricing seems a bit expensive compared with Google Meet which includes some of those features at no extra cost.

“positive experience”

Pros

Using it has been especially positive because of how simple it is to figure out, the fact that it works well on mobile phones, tablets and PCs and the excellent handling of audio and video streams.

Cons

One annoying issue is that updates sometimes force certain default video settings, automatically enabling HD effects and other unnecessary options that are too heavy for older computers. This can cause frustrating flickering in personal camera footage. Disabling those options fixes the screen but it is still an unpleasant problem and many users may not understand what happened to their computer.

“remote communication tools”

Pros

Between audio and video calls, document sharing and a range of extra tools it offers a lot for improving remote communication, either at no cost or for a fairly affordable price.

Cons

There are still some drawbacks, including security risks and the possibility of hacking, connection and network instability and slower performance when too many users are on at once. Privacy can also be a concern because participants may be exposed to unwanted intrusions, audio issues like latency and echo can get annoying and blocking unwanted users is limited.

“good video and audio quality”

Pros

From the way the platform was developed to how it was rolled out and used, everything has worked well. In fact, it has always stood out to me as having some of the best video and audio quality in the industry and that was the biggest advantage when we compared options before purchasing it.

Cons

It did not recognize whitelisted emails and invitation emails were not being sent either. Support took quite a while to fix it and it became a real problem because we could not send invitations in bulk to more than 10 colleagues at once.

“dependable tool”

Pros

Handling video calls with larger groups is where it really shines. It also runs well without demanding much computing power which makes it practical on less powerful devices. Also the noise cancellation does its job and performs better than most other options I've tried.

Cons

It gets expensive quite quickly especially with the 'Zoom Phone' feature. Recording conversations also comes at an extra cost and you're required to purchase a dedicated number for each user.

“useful whiteboard and sharing”

Pros

I've really appreciated how simply it integrated with our virtual campus. The screen sharing feature has been especially helpful for meetings so everyone can follow along and see what's being presented and the whiteboard tool is excellent as well.

Cons

There have been times when the video and audio quality weren't very good although I'm not completely sure whether that was caused by my internet connection or the platform itself. Aside from that, I'm generally quite satisfied.