Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BK
belvie kiba

Motion Pictures and Film, 1-10 employees

More than a year

5.0

“messaging that really helps”

Pros

The instant messaging feature is one of the things I really enjoy using.

Cons

The image quality often looks very pixelated to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BW
buddhi weerasinghe

Computer Software, 101-500 employees

More than a year

4.0

“love the recording feature”

Pros

Our team relies on the platform for both video and audio meetings and the recording feature is especially useful since we can go back and watch sessions later. The company uses the enterprise plan and it has really become a key tool for every employee working remotely.

Cons

At times, the video quality can be inconsistent which seems to depend on how strong the network connection is.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

ZW
Zack Wunglin

Mining & Metals, 1-10 employees

Less than a year

5.0

“ready to use”

Pros

Getting it up and running on my iPad was almost automatic. Right after downloading and setting it up, it was basically ready to use within moments.

Cons

I really don't have anything to complain about. If I had to mention something, the storage space it needs is a little on the higher side but it's not a major issue.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MS
muhamad subur

Information Technology and Services, 11-50 employees

More than a year

5.0

“calls for large meetings”

Pros

Handling large meeting rooms is one of its biggest strengths and the video and audio quality are consistently very good.

Cons

It tends to use a lot of data because of the high-quality audio and video and it can get pretty laggy at times when participants turn their cameras on.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AY
Ambar Yadav

Outsourcing/Offshoring, 500+ employees

More than a year

5.0

“versatile webinars”

Pros

One thing that really works well is how it supports large audiences. I can stream meetings and webinars directly to Facebook which is very useful. It's also free to use, integrates well with Google Calendar and scales nicely whether the business is small, mid-sized or large. On top of that, it's simple to use.

Cons

I haven't run into any downsides from my side. I don't have any negative feedback to mention because it has been an excellent platform for video conferencing and meetings overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BK
Braylin Keep

E-Learning, 1-10 employees

Less than a year

5.0

“screen sharing makes presenting better”

Pros

One of the most useful parts is the screen sharing feature. It really helps when presenting to a group because you can speak while showing exactly what you're referring to and point things out on the screen at the same time.

Cons

One thing I feel it still lacks is stronger quality control and meeting management. There should be better protection in place so random bots can't enter meetings and disrupt other people's sessions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SB
Sofiane benmabrouk

Marketing and Advertising, 51-100 employees

More than a year

4.0

“team meetings now improved”

Pros

Being able to communicate and hold meetings with a large number of employees at once has been the biggest advantage of this application. It makes sharing ideas with everyone at the same time very convenient and keeps discussions flowing well.

Cons

I'm not satisfied with the audio quality. It cuts out from time to time, seems to depend heavily on having a very strong internet connection and overall it doesn't feel like the sound is at the highest level.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AH
Adnier Hidalfo

Marketing and Advertising, 1-10 employees

More than a year

5.0

“meet from anywhere effortlessly”

Pros

Being able to join a meeting from anywhere in the world is one of the things I enjoy most about the platform and it really gives that face-to-face feeling. On top of that, there are plenty of features and options available which makes it even more useful.

Cons

There's honestly not much to complain about especially since even the free version includes a lot of features and can be used without too many issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

NF
Nnakwe Favour

Marketing and Advertising, 1-10 employees

More than a year

5.0

“excellent for virtual meetings”

Pros

Has been really useful for organizing virtual meetings with large groups of people online. It works well for hosting meetings, webinars, conferences and even interviews and it has definitely helped give remote work more visibility and importance. Another feature I really appreciate is screen sharing. Being able to share your screen while staying on video makes communication much faster since everyone in the meeting can follow along at the same time. On top of that the video quality is very good and the information being presented comes through clearly.

Cons

I haven't had anything to complain about Throughout the time I've used it, I haven't run into any real issues and I hope it stays that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MN
Monika Nowak

Hospitality, 51-100 employees

More than a year

5.0

“simple to use”

Pros

Everything has worked without any errors and getting started was quick. The setup is easy and moving around the platform feels very accessible.

Cons

Only problem is the pricing since the paid option could be a bit more affordable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SN
Selim Nasr

Education Management, 51-100 employees

More than a year

5.0

“handy host controls and login”

Pros

Getting into the app is convenient and the overall interface is simple to use. I also like being able to take screenshots and use the host features since they let me manage and control the meeting well.

Cons

I wasn't happy with the limited free meeting time. I'd really prefer the meeting room limit to be longer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

RG
Rosela Gjylbegu

Government Relations, 51-100 employees

More than a year

5.0

“perfect for staying connected”

Pros

It's extremely useful when you're in lockdown or when people are very far apart.

Cons

Managing the chat can be a bit tricky when there are a lot of users involved.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

DE
Denissa Estandarte

Education Management, 1-10 employees

More than a year

4.0

“works well!”

Pros

Throughout the whole session it performed really well and that made it something I'd confidently recommend to others for sharing and meetings.

Cons

At times, getting access can be a problem and there are moments when entry is denied.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MNH
Md Nirob Hossain

Marketing and Advertising, 1-10 employees

More than a year

5.0

“I highly recommend!”

Pros

Comes with a lot of features and I use them regularly in daily life. They're genuinely helpful and because of that, I'd definitely recommend it to others.

Cons

I don't really have any major complaints, aside from the pricing. It feels too expensive for many people and not all features are included in the free version. They should lower the cost and make the communication tools more accessible for everyone.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7

SM
Sneha Manore

Banking, 500+ employees

More than a year

4.0

“reliable mobile meetings”

Pros

Connecting is quick and the experience on mobile has been really good. I can even share my screen from my phone without trouble. I've conducted training sessions without interruptions or lag which makes a big difference. Polls and the whiteboard are also included and they help keep the interaction going.

Cons

The emoji reactions feel a bit limited and they aren't continuous so you have to keep clicking if you want to clap or show appreciation. That part could definitely be improved. It would also be helpful if screen recording allowed capturing only a selected portion of the screen especially for more effective teaching.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

NF
Nelson Fernandez

Information Technology and Services, 500+ employees

More than a year

5.0

“perfect for work and study”

Pros

Over the years it has continued to be one of the go-to options for both video and audio calls whether for professional use or even for studying. It works really well for direct communication with clients since most people are already familiar with it and with just an invitation link you can quickly access everything needed to connect and communicate without any issues.

Cons

It hasn't gone through any major changes in recent years but it's good to see that the platform still adapts well to different users so I really don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AN
Akimou Nacro

Professional Training & Coaching, 1-10 employees

Less than a year

4.0

“excellent features”

Pros

Pretty much every feature in it is excellent, simple to use and accessible on any modern device.

Cons

The price feels a little high. A small discount on the annual subscription could really make it the best option on the market.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

AT
Abril Torres

Arts and Crafts, 11-50 employees

More than a year

5.0

“used during the pandemic”

Pros

During the pandemic, this was one of the apps that helped me keep working in a very practical and efficient way. I could schedule my meetings weekly, set them for different times and send participants the link so they could join without any trouble. It also made it possible to hold conferences with people remotely from different devices whether on a phone, tablet or computer. I still use it today as part of my daily work.

Cons

I haven't come across any downsides since it's accessible, practical and free to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LG
lina Guessoussi

Leisure, Travel & Tourism, 51-100 employees

Less than 6 months

5.0

“connection across the globe”

Pros

Being able to work with people across the world in real time is one of it's biggest advantages. It offers a solid space for virtual meetings, webinars and remote conferences making it simple for participants to join, communicate and collaborate without much friction.

Cons

During the COVID 19 pandemic, one problem that came up was "Zoom bombing" where uninvited people entered meetings and interrupted them with offensive content. There were also concerns around how the platform collected and stored user data which raised privacy questions for users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AR
Alfredo Rubio

Market Research, 500+ employees

More than a year

5.0

“solid platform”

Pros

These days it has been extremely reliable. It used to have problems on some operating systems especially Linux but they've clearly improved it a lot. I haven't had any crashes or technical issues lately and the video customization features are really solid too.

Cons

I'd still like to see a browser-based option, similar to what other meeting platforms offer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9