Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Computer & Network Security, 11-50 employees

More than a year

5.0
November 2022

smooth meetings anytime

Pros

Being able to run live virtual meetings anytime has been really valuable for business discussions, seminars and staying in touch with colleagues about ongoing projects. The interface is very simple to figure out as well and getting the software installed is easy since it only takes three steps to set everything up and start using it.

Cons

Because the meetings happen virtually instead of in person, that physical connection can fade and over time it may affect focus and lead to weaker results. The app also uses a significant amount of bandwidth because of the high-quality video.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KAC

Kaye Anne Carreon

Market Research, 11-50 employees

More than a year

5.0
November 2022

fun filters offered

Pros

Working from home feels a lot more convenient with this software. It performs just as fast as the other platform I used before switching to this one. The filters and virtual backgrounds make meetings more enjoyable and are also fun to use during video calls with friends. I've been using this software for nearly 7 years now.

Cons

The only part I don't really enjoy is the Android app. It still doesn't offer filter options or virtual backgrounds. I really hope the developers add filters and the backgrounds to the mobile app as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SH

Shamim Hossain

Information Technology and Services, 51-100 employees

More than a year

4.0
November 2022

face to face communication

Pros

Being able to meet with clients from anywhere in the world and still have it feel like we're sitting face to face is a huge plus. The meetings app has been a really dependable tool for video collaboration and if you want to experience some of the best customer support out there, this app is definitely worth trying.

Cons

I don't have any particular issues with the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

PS

Pablo Solano

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2022

versatile platform

Pros

There are plenty of features available to use during meetings which makes the platform really versatile. The audio and video quality are excellent--probably the best I've experienced compared with other tools I've used.

Cons

The biggest downside is definitely the 40 minute cap on free accounts. It gets frustrating when someone outside the company sends an invite and, right in the middle of the call, you have to interrupt and say, "Sorry, we need to switch meetings because this one is about to end."

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KV

Kumutha Valli

Staffing and Recruiting, 500+ employees

More than a year

5.0
November 2022

best tool fo conferences

Pros

It's one of the best tools for joining conferences and meetings. Both the video and audio quality are excellent and it works especially well for large organizations with lots of users.

Cons

I don't have any complaints here. Everything works perfectly and is ready to use and I'd definitely recommend it to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AF

Andile Faku

Information Technology and Services, 11-50 employees

More than a year

5.0
November 2022

great for training sessions

Pros

Running consulting and training sessions with this tool has been incredibly convenient. Sharing my screen, using the whiteboard and engaging with attendees feels almost like being there in person while demonstrating tasks. I also really appreciate that webinars and meetings are recorded automatically and saved to the cloud which makes it simple to revisit sessions later or share them with others.

Cons

Setback is that the app uses too many resources on my PC which makes it slow and sometimes unresponsive. Because of that, I often end up switching back to the web version of it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SA

Saniya Asiff

E-Learning, 1-10 employees

More than a year

5.0
November 2022

simple and convenient meetings

Pros

Using this app feels very easy and getting started with it is really convenient.

Cons

The only downside is that free meetings are capped by a time limit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SL

Susan Lutes

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0
November 2022

Smooth collaboration all around

Pros

Using the platform feels easy and it offers endless ways to collaborate with others.

Cons

Screen sharing can be a bit finicky to set up perfectly at times but overall I'm very happy with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

FE

Federic Eisenhut

Graphic Design, 11-50 employees

More than a year

5.0
November 2022

Amazing video quality

Pros

The video quality is excellent and the automatic camera adjustments work really well.

Cons

It can become unstable on networks with heavy traffic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Retail, 1-10 employees

More than a year

4.0
November 2022

Works well

Pros

Works well across pretty much all devices. It's also free to use which makes it even more appealing and it connects effectively with other programs and tools without much trouble.

Cons

There are still a few issues though, like the double screen-sharing problem. Security can also be a concern since it seems vulnerable to hackers and the program sometimes freezes during use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

KP

Kanaga Priya

Staffing and Recruiting, 500+ employees

More than a year

5.0
November 2022

Professional connection

Pros

This has been a really nice tool for connecting people in a professional setting. It works well for creating groups by department, sharing information and staying connected from anywhere. Scheduling meetings with team members is simple and being able to pin or bookmark important messages in group chats is very useful. It also includes audio and video chat with multiple options which makes communication more flexible. Using it helps bring people together across the entire organization.

Cons

A limitation is that the text search works only for a single or individual person's messages. It would be much better if the search could cover all. There is also a time limit when scheduling meetings even though discussions sometimes need to continue depending on the topic. It would be better to have an option to extend the meeting time while the meeting is live.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JP

Joshua PeConge

Insurance, 500+ employees

More than a year

5.0
November 2022

handy controls

Pros

Even when someone doesn't have the app installed, they can usually join right away just by clicking the meeting link which makes things a lot more convenient. The host controls are really useful as well--you can mute participants or disable their video when needed. Screen sharing is quick to use and with the Pro plan, being able to store recordings in the cloud instead of using local storage on your computer is a big plus.

Cons

The option to hand over control of your screen to another person is also a really valuable feature. It's particularly useful when a Mac user needs remote assistance and standard remote access methods aren't an option. The drawback is that once someone is connected remotely, admin login details can't be used which reduces how much virtual support can actually be provided.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Arts and Crafts, 1-10 employees

More than a year

5.0
November 2022

I rely on it a lot!

Pros

Whenever I need to run a video meeting especially one that involves sharing slides or other visual content it is the app I rely on most. It gives me easy control over whether my camera and microphone are on or off which is really helpful during calls. I've also gotten a lot of value from Rooms for setting up virtual breakout groups since I can manually choose participants and move people around whenever needed.

Cons

Has done a nice job making breakout rooms possible whether the groups are random or intentionally assigned but it still falls short in how people move between small rooms and the main room. If someone leaves the room they were assigned to or selected, they usually can't get back in unless the host places them there again. There's also no direct way for participants to move between rooms on their own unless the host assigns it. It would be much better if participants had more freedom in how they figure out virtual rooms.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MA

Moustafa Ahmed

Industrial Automation, 500+ employees

More than a year

5.0
November 2022

fast meetings

Pros

Getting started with it is very easy and there's barely any delay during calls.

Cons

Something that could be improved is the recording format, it would help if it supported better compression so files are easier to transfer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AS

Angela Strzyzowski

Medical Practice, 1-10 employees

More than a year

5.0
November 2022

ideal for live teaching

Pros

Has been an excellent tool for creating educational content, teaching live classes and interacting with participants during meetings. It also lets people join from any device as long as they have an internet connection which makes it very practical and accessible.

Cons

The participant limit can be restrictive when trying to host large-scale talks or open community sessions especially when the goal is to reach a wider audience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SB

stephanie baker

Information Technology and Services, 500+ employees

More than a year

5.0
November 2022

works across devices

Pros

Right from the start it has been very simple to use and it works across nearly every device we rely on, including laptops, desktops, tablets and phones. It played a huge role in helping us run meetings and webinars during the pandemic and became an important part of our shift from in-person sessions to online collaboration. The audio and video quality have also been consistently solid. Another plus is that it connects well with a wide range of email servers, not only Gmail.

Cons

Biggest downside is the cost. It can be expensive and the free version comes with a lot of restrictions which can be a real challenge for smaller businesses.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

10

YS

Yehia Samhan

Pharmaceuticals, 500+ employees

More than a year

5.0
November 2022

secure meetings without interruptions

Pros

Entering meetings is easy and the security setup with a username and password helps keep everything fully confidential. The connection stays stable throughout the conversation so the meeting can be followed without interruptions and everything is easy to keep up with.

Cons

Problem is that data sharing is limited to the meeting itself, including correspondence and chatting as well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

NM

Nishtha Maheshwari

Marketing and Advertising, 1-10 employees

More than a year

5.0
November 2022

productive meetings at no cost

Pros

After more than a year of using this platform, I'm still very happy with it! Most of my meetings happen either face to face or through this app and it has honestly saved me a lot of time while helping me stay more productive at work. The call quality is really solid too especially when the internet connection isn't too slow. One of the biggest advantages is the pricing. It's free for the most part unless you decide to pay for additional features.

Cons

I really haven't come across any downsides.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MI

Maor Idi

Computer Software, 11-50 employees

More than a year

5.0
November 2022

Useful features

Pros

I've used it every day for the last year or two and to me it's the best video conferencing platform available. It offers a lot of practical features that other meeting tools don't provide, stays stable during calls and delivers excellent audio and video quality.

Cons

Issue is that meetings on the free plan are cut off after 40 minutes. It also doesn't offer remote access capabilities like the ones available in platforms such as Microsoft Teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HA

Hesham Ahmed

E-Learning, 1-10 employees

More than a year

5.0
November 2022

great for classes and meetings

Pros

Connecting with people in different countries is really convenient and the platform is very simple to use. It has become especially important for online classes, meetings and pretty much anything else you need it for.

Cons

A few things could definitely be better: free sessions are limited to 40 minutes, there are still some concerns around security and privacy and recording on an Android device is not available unless you have a paid account.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10