Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CR
Christialene Razal

Education Management, 1-10 employees

More than a year

5.0

“helpful recording and pinning features”

Pros

The first 60 minutes being free on a new account is one of the extra perks I really appreciate. Since it has become such a popular video conferencing app, I still think there's room to make it even better especially with the screen recording feature. Being able to record meetings is very useful for me particularly when I need to prepare the minutes during the session so real-time recording makes a big difference. I also find the participant pinning feature very convenient because it helps the host avoid getting confused about who is speaking during the meeting.

Cons

One area that could still use improvement is screen sharing especially when the host is handling a large number of participants. I also think the mute participants function would be better if it had an automated mute option so only the people who are actually speaking get highlighted. That would help cut down unnecessary background noise during meetings. It would be even better if participants could only unmute themselves when the host gives permission.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Research, 1-10 employees

More than a year

5.0

“meetings across borders”

Pros

For more than a year, I've been using this platform on my phone and it has been very simple to download and install. It also uses relatively little data both during download and while using it. Features such as audio and video are easy and user friendly. I've joined meetings many times for different purposes and a few stand out. I've used it to connect with other researchers in online meetings to discuss research topics and hear their views, without needing to meet physically first. My church leadership here in Nigeria although based in Canada, also uses the livestream to connect with us and others around the world for prayer meetings on the first day of every month. It is capable of bringing together a large number of people from different parts of the world--once the link is created, you just click and join. It also helps with time management because if a meeting duration is set, it ends when that time is up.

Cons

The only drawback I've noticed is the slight delay in connection when trying to speak or respond during a meeting. Whenever you indicate that you want to talk, it can take a few minutes before you are actually heard.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

VSNF
Virginia Sareth Narvaez Fernandes

Research, 500+ employees

More than a year

4.0

“reliable group communication”

Pros

It makes it simple to stay in touch with large groups of people and I can also access the app from my phone. When it comes to sharing data making calls and sending messages, the application works reliably and doesn't give me problems.

Cons

There have been a few occasions when I was making a call and received another one from the same person at the same time and the app merged both calls. It feels like a small issue that could definitely be improved.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

ADCS
Aloima Daniela Cabrera Salazar

Executive Office, 101-500 employees

Less than a year

5.0

“Satisfactory tool”

Pros

Our team really appreciates the level of security it gives us because it lets us work and carry out our tasks the same way we would in person.

Cons

Would be even better if the platform kept expanding its reach so we could connect with more clients and companies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ND
Nick Dave

Information Technology and Services, 11-50 employees

More than a year

4.0

“quick setup”

Pros

Doesn't take long to get used to and the interface is simple to use. It lets us stay in touch with team members anytime we need without any trouble.

Cons

It could work better for users with low bandwidth connections.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

RS
Rupi Sood

Information Technology and Services, 51-100 employees

More than a year

5.0

“works for remote meetings”

Pros

Working from home feels much more convenient It supports cross-platform meeting collaboration really well and setting up meeting only takes a single click which makes it very practical to use.

Cons

A reliable, high-bandwidth internet connection is definitely necessary for meetings to run properly. Without that, the overall experience is not very good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0

“one of the best!”

Pros

After more than five years of using the platform for our weekly meetings, I can only say thanks to the team behind it. It has allowed us to stay connected from anywhere in the world and keep the company running without interruptions. It's definitely one of the best platforms available on the market.

Cons

At times, it can be a bit difficult for users to manage all the access buttons, as well as the internal meeting settings and configuration.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RST
Ryan Samuel Tanedo

Hospital & Health Care, 11-50 employees

More than a year

5.0

“best for communication”

Pros

Keeping in touch with people has become much more convenient and efficient. It has been very useful for running online meetings with my business partners and co-workers through video calls. The app is extremely helpful for communication overall and it also includes other useful features like live chat, voice calls, screen sharing and background blur. It's very beginner friendly, simple to set up and easy to use. Another big advantage is that it can accommodate 100+ participants which is excellent when managing a business and a larger company team. During the COVID-19 pandemic, when face-to-face meetings were strictly prohibited, this really helped our business continue operating and kept everyone updated.

Cons

I gave it a perfect rating because up to this point, I haven't had any issues with the application. There isn't anything I dislike about it at the moment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SB
Samuel Babu

Animation, 11-50 employees

More than a year

5.0

“clear quality”

Pros

Using the platform feels very easy and the video quality is extremely clear which makes calls much better.

Cons

I'm happy with everything in this software and all the options it provides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FO
Felix Obite

Telecommunications, 11-50 employees

More than a year

4.0

“solid for small teams”

Pros

Getting started with it is easy and the free plan is usually enough for a smaller business.

Cons

You end up needing several subscriptions and it gets fairly expensive when hosting larger groups of participants.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

8

A
Anonymous

Hospital & Health Care, 500+ employees

More than a year

5.0

“simple to locate features”

Pros

One thing I appreciate most is how simple it is to locate the features we use all the time, like enlarging the screen, recording, sending invitations and similar options. That makes a real difference when we're putting together a demo with the whole team and it's one of the main reasons we switched to it or started using it alongside our previous software.

Cons

The only downside is that the internet connection doesn't seem to work as well with it compared to the software we used before. We think it may have been an installation issue but it's something we can fix by changing the operating network.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Staffing and Recruiting, 500+ employees

More than a year

5.0

“google calendar sync keeps us connected”

Pros

Having it synced with Google Calendar has been really useful because it helps us keep track of team meetings and move faster without forgetting anything on the schedule. It also does a lot to keep everyone connected especially when we're working together on system repairs or doing programming as a team.

Cons

I do not have much negative to say about it. The only thing I have noticed is that the software can feel a bit slow in the afternoon at times. Aside from that, it does exactly what we need when it comes to bringing everyone together.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

DI
Dennis Igweh

Chemicals, 500+ employees

More than a year

5.0

“handles large audiences”

Pros

One of its biggest advantages is its ability to handle very large audiences which matters a lot for us because we have many employees. It makes it possible to run large meetings, webinars and training sessions without much trouble. Creating a meeting for others to join is also very accessible since it only takes a few clicks to generate a link and share it with participants. Another helpful part is the free trial which lets you host meetings for up to 40 minutes. That is especially useful when you want to test the platform first before committing to one of the paid plans.

Cons

The downside is that the plans needed for hosting very large-capacity meetings can be quite expensive which is not ideal. I also do not like that there is no proper way to manage inappropriate comments during a live meeting. On top of that, having unauthorized people enter a meeting is a frustrating and unpleasant experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MHO
Mahade Hasan Ove

Information Technology and Services, 1-10 employees

More than a year

5.0

“secure meetings”

Pros

Being able to launch meetings right from Gmail makes everything very convenient. The HD video looks clear, the audio quality is excellent and up to 49 participants can be displayed on one screen at the same time. Everyone in the meeting can share their screens which makes collaboration much better. It works really well as a virtual meeting space especially with features like raising hands to share opinions, a waiting room and strong security that helps meetings continue without interruption. Cloud recording is also available which is useful for saving sessions. On top of that the free version still lets us include up to 100 participants which is very generous.

Cons

Overall, I don't have many complaints. The video quality is very good although it does not display in full screen as well as I would prefer and having proper full-screen support would make it even better. The 40 minute limit on the free version can be inconvenient though I understand that this restriction is intentional.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DC
Daniela Carrasco

Information Technology and Services, 51-100 employees

More than a year

5.0

“easy to work with”

Pros

Was completely easy to start working with. The platform feels very accessible and was a big help in the beginning especially for meetings with a relatively small number of people.

Cons

It stopped evolving and seemed to plateau at a point where it was no longer adding the features people were increasingly starting to need. It works well for a small number of users but it falls short when you need to host meetings with larger groups.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

IQ
Ivan Quinde

Computer Networking, 1-10 employees

More than a year

5.0

“video communication that just works”

Pros

Its easy video calling function makes communication really convenient and effective.

Cons

I don't have any complaints because I haven't run into any issues with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LHAI
Luis Humberto Alvidrez III

Animation, 1-10 employees

More than a year

5.0

“lightweight remote meetings”

Pros

Working from home is much more manageable with this since it's very simple to use. The free plan is quite decent too, with meetings for up to 100 participants and a 40 minute limit. It's easy for both students and employees and the app is lightweight enough to run on almost any PC. Screen sharing works well and having up to 3 whiteboards is also really useful.

Cons

At times, the app slows down a bit when I'm trying to mute myself or start screen sharing and that can be a little embarrassing when I keep talking without realizing I'm not actually muted yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Writing and Editing, 1-10 employees

More than a year

4.0

“clear meetings anywhere”

Pros

Setting it up on both my computer and phone was easy and using it feels very clear and simple overall. It's the platform I keep coming back to and plan to keep using, along with other tools because having it on mobile lets me join interviews from anywhere, at home, at the office or wherever I happen to be. A lot of my friends use it too and I regularly meet with them there to talk through important things. It's a really suitable option for work, studying and important meetings with people who live far away from me.

Cons

One thing that bothers me is that it doesn't seem to have strong support in some remote countries so the connection can be poor at times. Still, the meeting usually gets done in the end and it may also be tied to the internet service available in those places.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JPY
Justine Paulo Ybañez

Consumer Services, 1-10 employees

More than a year

5.0

“reliable video quality for meetings”

Pros

Whenever there's an urgent meeting whether it's a conference call or just a regular discussion it is one of the most convenient and enjoyable tools to use. It's also the app a lot of people rely on most. For virtual interviews and client meetings, I really appreciate the video quality because it stays clear and dependable and I haven't had any issues with it at all. That's a big reason why I've really enjoyed using this platform!

Cons

The part I like the least is the virtual background feature. I know it lets you blur your background but from what I noticed, if you're using a lower-quality camera, the blur option doesn't really work and you're limited to just changing the background color. I dealt with that myself before I had a better camera.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR
John Rice

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“even my clients love it!”

Pros

Is very easy to get figure out and most of my clients are comfortable using it too. With the paid plan, the 40 minute limit is gone and I can also run group coaching sessions without any trouble.

Cons

It would be helpful if chat messages were saved automatically since you currently have to remember to save them yourself. I've also run into problems locating the recording file after a meeting ends.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9