Total 1912 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

23%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MA

mayank aggarwal

Staffing and Recruiting, 500+ employees

More than a year

5.0
October 2022

has a lot of functions

Pros

Back when the pandemic started this was one of the first tools I relied on. It delivers some of the best video quality in calls especially when your internet connection is fast and stable. It also offers more features than a lot of competing platforms and the basic version is usually more than enough for everyday users.

Cons

Problem is that it costs more than many similar platforms although the basic plan still works well for regular use. I also became cautious about using it after reports came out about user data not being fully secure which raised privacy concerns for me. Another inconvenience is that, unlike some other meeting tools where you can join directly from a browser it requires installing the app to use the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KMH

Karen Mosquera Hurtado

Logistics and Supply Chain, 500+ employees

More than a year

5.0
October 2022

accessible rooms

Pros

Using this tool feels very natural. It lets you create spaces with separate rooms for different groups of people so you can run multiple meetings within one session. That makes it much faster to open discussion spaces and move through different topics and the integration with Google Calendar works perfectly for keeping track of your schedule.

Cons

It should offer better integration with other work applications especially when you are using enterprise software. Also, if you want to start a meeting from a mobile phone, you have to download the app while on a computer you can simply join the meeting through the web.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IE

Ines Elias

Education Management, 11-50 employees

More than a year

4.0
October 2022

simple way to connect

Pros

It's a convenient way for people to connect with each other and share knowledge.

Cons

The free meeting option is limited to just 40 minutes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

OQ

Orlando Quintana

Internet, 1-10 employees

More than a year

5.0
October 2022

versatile video meetings anywhere

Pros

It's incredibly simple to use and it offers a lot of useful benefits no matter where you are whether that's at school, in the office or anywhere else.

Cons

I think the visual design of the software could be improved a bit to make it more appealing and attractive for users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

LG

Lourdes Graña

Supermarkets, 500+ employees

More than a year

4.0
October 2022

excellent for large meetings

Pros

Using it feels very easy and the screen-sharing feature plus the ability to host what feels like an almost unlimited number of participants are some of its most outstanding strengths.

Cons

One thing worth keeping in mind is the free version changed over time. Before, a meeting between two people could last without a time limit but now it is restricted to 40 minutes. The price to remove that limit feels too high and that is one of the biggest obstacles to making the platform more accessible and widely used. Because of that and with so many other alternatives available, I think it has ended up losing a significant number of users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KEO

Keulegbe Elvis ounkpao

Accounting, 500+ employees

More than a year

4.0
October 2022

fitting communication features

Pros

Between video meetings, voice calls, file sharing and message chat, this platform covers the communication features that matter most to us. It's also very simple to use and blends into our existing processes without any trouble.

Cons

I think this software works perfectly for any organization.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

UKG

Utkarsh Kumar Gupta

Information Technology and Services, 500+ employees

Free Trial

5.0
October 2022

budget friendly

Pros

Compared with other apps it gives me a lot more features while still staying in an economical price range which is what draws me to use it over the alternatives.

Cons

The only thing I'd want improved is the bandwidth on the free tier, if that's possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ADRN

Armand Desire Rostant Ndedi

Internet, 1-10 employees

Less than a year

4.0
October 2022

Easy to use

Pros

Using this software has been very easy. It's user friendly, simple to figure out and works well no matter which platform I'm using it on. I also appreciate how the video quality adjusts to the internet speed which helps me stay connected in meetings while using less data.

Cons

At the moment I really don't have any issues

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

FPS

Fabian Patiño Sabando

Retail, 1-10 employees

More than a year

5.0
October 2022

excellent meeting controls

Pros

The tools it includes to manage how a meeting runs are great especially features like being able to mute participants when needed.

Cons

In my opinion the pricing could be handled better. It would be more useful if the same product offered pay-per-use options for someone just starting a business or for people who only need it occasionally. If the cost were more affordable and accessible, I think they would attract many more users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

IM

Ignacio Micolta

Consumer Electronics, 500+ employees

More than a year

5.0
October 2022

sharing features are great

Pros

I really liked the way it integrates sharing through social networks.

Cons

The meeting rooms do have time limits which can be restrictive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

GR

Gianni Ruffino

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
October 2022

videoconferencing that just works

Pros

Using it is very easy and being able to host video conferences with a lot of people is a big advantage. That said, it would be even better if the interface, video quality and streaming performance were improved.

Cons

It really needs better access and control for the microphone, video, chat and conference room tools during video calls. It would also help a lot if the overall design felt more appealing because honestly, it comes across as outdated, almost like something from the 90s.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SC

Shubhodeep Chakraborty

Marketing and Advertising, 500+ employees

More than a year

5.0
October 2022

great for remote meetings

Pros

It has been the best platform for video calls in my use. It comes with helpful features like screen sharing along with several other useful tools. During the work-from-home period, the built-in background options helped me a lot when I needed to attend client meetings from home over the past two years. The interface is simple to understand and creating or scheduling a meeting is very easy.

Cons

Is a very useful tool for work but it does have a few downsides. When too many people join using the same meeting link, I sometimes run into problems like distorted audio and lagging video. This is something it should really work on improving.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
October 2022

collaboration and video chat win

Pros

It works really well for collaboration and communication and the file sharing plus video chat features make working with others much more convenient.

Cons

Getting the app set up and keeping it updated can be frustrating and that sometimes makes it harder to use than it should be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CY

Charles Yeo

Online Media, 1-10 employees

More than a year

4.0
October 2022

helpful screen sharing experience

Pros

Pretty easy to use and the screen sharing feature is especially useful because it helps my audience follow along and understand things much better when they can see my screen.

Cons

I'd still prefer a WebRTC option if possible so people wouldn't have to download the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Market Research, 101-500 employees

More than a year

5.0
October 2022

simple screen sharing

Pros

Screen sharing is simple to use and the video calls stay stable throughout.

Cons

The mobile app still has limited functions compared with other versions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS

Anibal Soledispa

Medical Devices, 1-10 employees

More than a year

4.0
October 2022

useful for remote teamwork

Pros

This software really came into the spotlight during the pandemic and it has been very helpful for remote work and staying in touch with coworkers. It makes communication easier and is also quite useful when it comes to sharing information with the team.

Cons

It is not very accessible because of the time limit and it also does not help much when the internet connection is unstable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

TD

Torrie Dahmen

Automotive, 500+ employees

More than a year

4.0
October 2022

quick meetings

Pros

Working remotely has been much more convenient After signing in, joining a meeting usually takes just clicking a link. The screen-sharing feature is really helpful and I also appreciate that you can let someone remotely access your desktop through the share option.

Cons

Audio and camera problems do come up fairly often although they're usually pretty easy to fix.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Computer Software, 51-100 employees

Less than a year

4.0
October 2022

convenient for small groups

Pros

It works really well for smaller groups and the fact that it's free makes it even more convenient. On top of that, it's simple to use which is a big plus.

Cons

Once you need to host larger groups or use it across a company, you have to move to the paid version and that's a downside when tools like Teams offer that capability for free.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Accounting, 500+ employees

More than a year

4.0
October 2022

Useful features

Pros

Joining or setting up a meeting is very easy. It comes with plenty of helpful features especially screen sharing and video conferencing which make it a solid app to use. I'm really happy to be part of the software family.

Cons

I've noticed a few internet-related glitches at times but aside from that, everything has been fine based on my usage.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

OD

Oyekunle Damola

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2022

remote control that just clicks

Pros

Being able to request remote control from clients and take over their screen is one of the most valuable parts of the platform for me. It means I don't have to rely on TeamViewer or any similar tools to help someone out.

Cons

On the downside screen sharing and remote viewing on Mac can be a bit of a headache. There are times when it doesn't work at all. I'm on Windows but some of my clients use Macs so it does come up. Even with that annoyance, it's definitely not a deal breaker for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10