Zoom Reviews

“clean interface and trusted privacy”

Pros

Compared with other video conferencing tools available right now it has a much more user friendly interface. It also gives a reassuring sense of security and privacy since you can customize the settings however you prefer.

Cons

Meetings in the free version can only run for a set amount of time. That said, the limit still feels pretty generous for a free plan especially since users get access to almost all of the features whether they are paying or using the free version.

“ideal for global teamwork”

Pros

What I appreciate most about this software is that it lets us connect from different parts of the world and use it across all kinds of projects.

Cons

I still haven't come across any issues with the software and I use it often since I'm connected regularly.

“affordable pricing”

Pros

The pricing plans are affordable, it supports collaborative work really well and it's so user friendly that even kids can use it without trouble.

Cons

It would be better if there were a direct link clients could use to schedule meetings based on the availability in my calendar.

“really helpful for live meetings”

Pros

Being able to talk with other companies about products while seeing everything in real time has been incredibly helpful and that's a big reason I enjoy using this so much. I also use it often for my children's school and it has worked out really well for that too which has been very nice.

Cons

The only issue I really have is that the process could be improved when the host is letting you into a meeting. I've run into problems there a few times and it has ended up kicking me out of the meeting.

“effective for larger groups”

Pros

Holding meetings on the platform is really useful and effective especially when it comes to managing the duration and the number of participants. At one time, we can connect with a huge number of people which makes it very practical for larger meetings.

Cons

An area that could be improved is allowing even more participants to join the same call at once. It does have a participant limit and it would be better if that capacity could be increased.

“has a generous free plan”

Pros

People can hop in on meetings without having to install anything first. It's the platform many Deaf participants and Sign Language Interpreters prefer because the accessibility features are so well suited to them. The free version also gives you a lot to work with which makes it even better. Screen sharing keeps presentations and meetings polished and the remote control option is especially useful when I need to show someone exactly how to do something on their computer. Being able to use two monitors at once is another big plus since I can share my screen and still keep all the participants visible at the same time.

Cons

I don't have any complaints. This is the conferencing tool I rely on most for my work-from-home job and I barely even use my regular phone anymore :)

“easy to use”

Pros

The interaction during meetings is really good and getting into the platform is very accessible and easy.

Cons

One drawback is that not all the tutorials are available for learning how to use it so there are features and details we've had to figure out on our own.

“updated and practical for meetings”

Pros

It feels current and very practical which helps shorten distances in communication while allowing more people to join meetings. The first 40 minutes being free also makes it a very affordable option.

Cons

Having to type or copy the long codes can be inconvenient.

“excellent cloud recording”

Pros

Getting started with it is very easy and the cloud recording feature works really well.

Cons

At times the remote control feature doesn't respond properly and access to troubleshooting logs is pretty limited.

“perfect for online networking”

Pros

Works really well for online networking and collaboration especially with smaller groups. The hand-raise feature is helpful for keeping people from talking over one another particularly when there's a designated moderator guiding the conversation. It definitely works best when the group stays at a manageable size because once attendance grows, keeping track of everyone can get harder unless you have extra staff helping behind the scenes. Another feature I've really appreciated is being able to admit certain people from the waiting room before the meeting officially begins when we need time to debrief first. I was a little nervous about using that setup at first but once I realized that option was available, I felt much more comfortable using it for events with members.

Cons

One frustration has been that we haven't been able to live stream meeting formats directly to our Facebook groups. That's been disappointing but it hasn't been a deal-breaker since we can still upload a recording afterward instead.

“unstable and hard to trust”

Pros

During the quarantine it was the first tool that really let me continue my studies, keep working and stay connected with friends throughout the pandemic.

Cons

Compared with other competing platforms, its reputation feels very poor. It's unstable, comes with too many limitations and creates a strong sense of insecurity. It's not software I would recommend.

“helps stay connected”

Pros

Even when people are far away, it helps you stay connected and still feel close to them. It gave us and still gives us, the chance to work from anywhere, let our children learn in a different way and even keep "going" to the psychologist during the hardest months of the pandemic.

Cons

I really don't have anything to add here because it always worked wonderfully for me.

“handles large meetings well”

Pros

One thing I really appreciate is that a single meeting can accommodate a larger number of participants which makes it very useful for bigger group discussions.

Cons

The video quality still isn't as good as it should be and definitely needs improvement.

“user friendly”

Pros

During the COVID pandemic it became the go-to option for virtual meetings for a lot of us and a big reason was how user friendly it is. Compared with competitors like Teams and Google Meet, it felt much simpler to use across different platforms and operating systems.

Cons

I do wish that the web version were as fully developed as the downloadable app. There are times when I need the flexibility of joining through the browser because I do not have the app installed but it is not as dependable especially when it comes to visual and audio clarity.

“my review”

Pros

Joining team video meetings on this platform works from just about anywhere. I use it on my phone, desktop and even in a web browser and the experience stays very consistent across all of those platforms.

Cons

The background noise suppression could definitely be much more effective than it is now.

“meetings from anywhere”

Pros

Being able to join a meeting from anywhere has made life much more convenient. It cuts down on traffic, removes the stress of getting somewhere late and lets you take part even when you cannot be there in person. It was especially helpful for students and tutors during the Covid pandemic, when lectures and consultations had to move online. Whenever we had questions or needed help from lecturers and tutors it became the place we could rely on for those discussions. The video conferencing and microphone features make communication clear so people can connect and talk through important matters online without much trouble. It is also very convenient to log into a meeting even when it has already been going on for a while.

Cons

One downside is that it keeps strict track of meeting time. If a meeting is scheduled for 2 hours, it ends and kicks you out once that time is up. That can be useful in terms of keeping things on schedule but it becomes frustrating when the discussion is important and not everything has been covered yet. In those cases, key points can be left unfinished and may have to wait until the next meeting.

“recording and annotation stand out”

Pros

One thing I really enjoy is the recording feature especially because it captures all participants on screen. The annotation tool is also a big plus since it makes meetings more interactive and engaging.

Cons

The part I'm least satisfied with is the screen sharing. It works fine but there's definitely room for improvement. It would be better if they added a 'share a tab only' option or made the shared screen less fully expanded on the host's side so control and navigation could be more effective.

“packed with useful meeting tools”

Pros

You only need to create an account and after that you can begin setting up meetings for work, college, school or even catch ups with family and friends. It comes with plenty of useful features that make meetings more comfortable, enjoyable and secure. The host controls are very thorough as well. Setting up a meeting takes just a minute and the video options add a fun touch with filters, lighting enhancements, virtual backgrounds and more. Overall it works really well for all kinds of meetings because it's simple to use, packed with features and conveniences and feels safe.

Cons

I haven't come across anything that has disappointed me or frustrated me.

“reliable work-from-home support”

Pros

Working from home became much more manageable with this unique and user friendly program and it helped me get my tasks done without any trouble.

Cons

The conference recording feature could use some improvement and there are times when I run into difficulties during registration.

“Has a lot of features”

Pros

It's a very complete piece of software and it's easy to implement.

Cons

It doesn't allow sending every type of file through the chat. Also, needing executable files to keep videoconferences running takes away some convenience and value even though it does improve security.