Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FN
Francis Ndar

Human Resources, 500+ employees

More than a year

4.0

“recorded meetings”

Pros

Crystal-clear HD video and audio make meetings very audible for everyone even when there are many participants on the call. Creating and joining meetings is very convenient no matter the location or device being used. The screen sharing tool is especially useful for PowerPoint presentations or training sessions because participants can clearly follow what is being shown. The chat feature also helps my teammates and me stay engaged and discuss any concerns while the meeting is still ongoing. Recording meetings is another big advantage since it helps us keep a record of discussions and share them with people who could not attend. It also supports video calls with 100 or more participants which really makes it stand out from competitors that limit attendance. It continues to perform well even with weak internet connections and the host's ability to mute noisy participants is very effective for keeping online meetings organized.

Cons

My only wish is that the free version allowed a longer time limit than 1 hour 40 minutes but overall the experience has been 100/100.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JS
Jonathan Scott

Capital Markets, 1-10 employees

More than a year

5.0

“good value for cost”

Pros

Right from the start it has been very easy to use and the value for the cost has been excellent with a strong return on investment. It has really changed how much work can get done and even reshaped the way the workday feels. Another big advantage is how well it works across different platforms whether on a computer, mobile device or even audio-only when needed.

Cons

One limitation is that it does not always perform well on low-bandwidth internet connections. Also, getting into the app can feel a little annoying at times especially compared with some competitors that offer simpler browser-based access.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

4.0

“stable and kid-friendly meetings”

Pros

The software and mobile app have been very stable and it's simple enough to use that even kids got comfortable with it during the pandemic.

Cons

The free plan is limiting since it only allows meetings to last 30 minutes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AS
Angelina Spooner

Arts and Crafts, 1-10 employees

More than a year

5.0

“free on any phone”

Pros

Right from the start it feels very simple to use. It's free to download and I can install it on pretty much any phone whether it's an iPhone, Samsung or Google device.

Cons

Right from the start it feels very simple to use. It's free to download and I can install it on pretty much any phone whether it's an iPhone, Samsung or Google device.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

BH
Brittany Holding

Food & Beverages, 500+ employees

More than a year

5.0

“safe and fun meetings”

Pros

Feels secure, enjoyable to use and very simple to figure out. It's one of those tools that's hard to go wrong with.

Cons

At times locating the right meeting and joining it can be a little confusing.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

AM
April Moran

Mental Health Care, 1-10 employees

More than a year

4.0

“reliable connection for everything”

Pros

Between work calls and my self-help and recovery groups it has become the platform I rely on for just about everything because the features are useful and it's usually very dependable. It honestly made a huge difference in my life when I was in the hospital and couldn't attend 12-step meetings in person. Through this platform, I was still able to join my meetings and connect with people from all over the world and that support meant everything to me.

Cons

I really wish they would change the limit on the free plan. It would be so much better if free calls could last 60 minutes especially since I'm part of a weekly step-working group and we end up needing the business version just to avoid getting cut off.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AK
Arhat Ko

Information Services, 500+ employees

More than a year

4.0

“handy for small meetings”

Pros

Very simple to use and works really well for smaller meetings.

Cons

It still needs work when it comes to file sharing, remote access and having a better overall interface.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

RH
Ric Heiges

Financial Services, 500+ employees

More than a year

4.0

“quick access with secure meetings”

Pros

Getting into it is pretty fast since the app doesn't take long to load and once it's open, joining code-protected meetings only takes a moment.

Cons

At times the video quality drops a bit and when a meeting first begins, it can be a little unclear who is presenting or actually leading the session.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

OC
Olga Campos

Civic & Social Organization, 500+ employees

More than a year

5.0

“fast communication across teams”

Pros

Because the company I work for is spread across the entire state, tools like this one make it possible to stay in quick and effective contact with the rest of the team despite the distance. Being able to hold meetings or conferences with many people at the same time and share information instantly is a very important advantage.

Cons

The part I like least is that during meetings, the audio can sometimes overlap or have interference which can make communication harder.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RWG
Roger Willison Gray

Financial Services, 11-50 employees

More than a year

4.0

“flexible meetings with breakout rooms”

Pros

Using it is easy and the platform offers a wide range of settings for different kinds of meetings and seminars. The breakout rooms are especially useful and are one of my favorite features.

Cons

A few of the settings can be confusing and some options have to be configured before the meeting starts since they can't be changed once the meeting is already in progress.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

MA
mayank aggarwal

Staffing and Recruiting, 500+ employees

More than a year

5.0

“has a lot of functions”

Pros

Back when the pandemic started this was one of the first tools I relied on. It delivers some of the best video quality in calls especially when your internet connection is fast and stable. It also offers more features than a lot of competing platforms and the basic version is usually more than enough for everyday users.

Cons

Problem is that it costs more than many similar platforms although the basic plan still works well for regular use. I also became cautious about using it after reports came out about user data not being fully secure which raised privacy concerns for me. Another inconvenience is that, unlike some other meeting tools where you can join directly from a browser it requires installing the app to use the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KMH
Karen Mosquera Hurtado

Logistics and Supply Chain, 500+ employees

More than a year

5.0

“accessible rooms”

Pros

Using this tool feels very natural. It lets you create spaces with separate rooms for different groups of people so you can run multiple meetings within one session. That makes it much faster to open discussion spaces and move through different topics and the integration with Google Calendar works perfectly for keeping track of your schedule.

Cons

It should offer better integration with other work applications especially when you are using enterprise software. Also, if you want to start a meeting from a mobile phone, you have to download the app while on a computer you can simply join the meeting through the web.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IE
Ines Elias

Education Management, 11-50 employees

More than a year

4.0

“simple way to connect”

Pros

It's a convenient way for people to connect with each other and share knowledge.

Cons

The free meeting option is limited to just 40 minutes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

OQ
Orlando Quintana

Internet, 1-10 employees

More than a year

5.0

“versatile video meetings anywhere”

Pros

It's incredibly simple to use and it offers a lot of useful benefits no matter where you are whether that's at school, in the office or anywhere else.

Cons

I think the visual design of the software could be improved a bit to make it more appealing and attractive for users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

LG
Lourdes Graña

Supermarkets, 500+ employees

More than a year

4.0

“excellent for large meetings”

Pros

Using it feels very easy and the screen-sharing feature plus the ability to host what feels like an almost unlimited number of participants are some of its most outstanding strengths.

Cons

One thing worth keeping in mind is the free version changed over time. Before, a meeting between two people could last without a time limit but now it is restricted to 40 minutes. The price to remove that limit feels too high and that is one of the biggest obstacles to making the platform more accessible and widely used. Because of that and with so many other alternatives available, I think it has ended up losing a significant number of users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KEO
Keulegbe Elvis ounkpao

Accounting, 500+ employees

More than a year

4.0

“fitting communication features”

Pros

Between video meetings, voice calls, file sharing and message chat, this platform covers the communication features that matter most to us. It's also very simple to use and blends into our existing processes without any trouble.

Cons

I think this software works perfectly for any organization.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

UKG
Utkarsh Kumar Gupta

Information Technology and Services, 500+ employees

Free Trial

5.0

“budget friendly”

Pros

Compared with other apps it gives me a lot more features while still staying in an economical price range which is what draws me to use it over the alternatives.

Cons

The only thing I'd want improved is the bandwidth on the free tier, if that's possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ADRN
Armand Desire Rostant Ndedi

Internet, 1-10 employees

Less than a year

4.0

“Easy to use”

Pros

Using this software has been very easy. It's user friendly, simple to figure out and works well no matter which platform I'm using it on. I also appreciate how the video quality adjusts to the internet speed which helps me stay connected in meetings while using less data.

Cons

At the moment I really don't have any issues

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

FPS
Fabian Patiño Sabando

Retail, 1-10 employees

More than a year

5.0

“excellent meeting controls”

Pros

The tools it includes to manage how a meeting runs are great especially features like being able to mute participants when needed.

Cons

In my opinion the pricing could be handled better. It would be more useful if the same product offered pay-per-use options for someone just starting a business or for people who only need it occasionally. If the cost were more affordable and accessible, I think they would attract many more users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

IM
Ignacio Micolta

Consumer Electronics, 500+ employees

More than a year

5.0

“sharing features are great”

Pros

I really liked the way it integrates sharing through social networks.

Cons

The meeting rooms do have time limits which can be restrictive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9