Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CN
Christian Nieves

Government Administration, 500+ employees

More than a year

5.0

“great customization”

Pros

It's very simple to use, offers tons of customization options and the communication quality is really solid.

Cons

Real-time captions for Spanish still aren't available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RA
Riza Allerite

Publishing, 11-50 employees

More than a year

5.0

“manageable and simple to use”

Pros

Doesn't take much effort because the interface is clear and simple to understand. It can be a bit challenging at first for some seniors but aside from that, most features are quick to pick up. With just a little practice it becomes very manageable and easy to use.

Cons

One area that feels weaker is the mobile access. Since many people rely on their phones to join this platform, I think the mobile experience still needs improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NG
Natalia Gonzalez

Automotive, 500+ employees

More than a year

5.0

“perfect fit for us!”

Pros

Without a doubt its usability has been the biggest advantage! When the pandemic started and everything was chaotic, we tried other platforms but once we came across this platform, it adapted perfectly to everything we needed.

Cons

No real complaints about using it. If anything, joining a session urgently can sometimes take a little longer but it is not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VH
Ville Heikkilä

Logistics and Supply Chain, 51-100 employees

More than a year

5.0

“excellent calls and screen sharing”

Pros

Has been one of the best tools I've used for remote video and audio calls. It's very easy to use and comes with really strong features especially screen sharing. The audio and video quality are consistently very good which makes the platform feel dependable.

Cons

If I had to point out one area that could be improved it would be the process of creating a meeting. Right now users need to open the platform first and then start the meeting so it could be better integrated into an organization's core tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JJL
Juan Jose Llanos

Legislative Office, 500+ employees

More than a year

5.0

“Great for remote teaching”

Pros

Its features and tools are really good for working remotely whether it's teaching, learning or sharing opinions with others.

Cons

I'm very satisfied with it overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

EP
Eduardo Pinell

Computer Networking, 1-10 employees

More than a year

5.0

“accessible to use”

Pros

Being able to share a Whiteboard really expanded the ways participants can work together in one common space. It's also very accessible and simple to use.

Cons

A few features currently depend on third-party apps and it would be even better if those functions were built in natively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SC
Sai Charan

Information Technology and Services, 500+ employees

More than a year

5.0

“reliable calls and clear audio”

Pros

Joining meetings has been very dependable and I really appreciate that it reconnects automatically if the session drops because of internet issues. The chat history disappearing on its own after 24 hours is also a nice touch. On top of that the audio stays clear even when the connection is unstable.

Cons

Something that gets annoying is having to log in to the app frequently unlike Skype where it usually stays signed in whenever the computer starts. Another issue is that if two people try calling each other at the same time, both calls end up connecting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

RP
Rupesh Patidar

Design, 500+ employees

More than a year

5.0

“My review”

Pros

The best thing about this software is how simple it is to share my screen and the visuals look really good too.

Cons

At times the audio quality isn't that good so that definitely needs improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

FM
Francisco Marin

Venture Capital & Private Equity, 1-10 employees

More than a year

5.0

“better than other options”

Pros

Using this has been really easy for me because it's reliable, flexible and doesn't feel heavy at all. Compared with Teams it feels simpler, lighter and faster and one of the biggest advantages is being able to send a meeting link without having to schedule anything first while still having the option to schedule if needed by installing the Google Calendar plugin. Compared with Meet a major difference is during presentations since this platform lets you keep seeing the other participants much more easily and it also uses far less data and RAM.

Cons

My only real complaint is that during screen sharing, the presentation controls sit at the top of the screen and sometimes get in the way when I'm trying to open or close browser tabs. I've also heard some companies say it doesn't fully meet their security standards although I'm not really sure how much different it is from Teams in that regard.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

GS
Gwen Shields

Marketing and Advertising, 11-50 employees

More than a year

5.0

“essential for hybrid work”

Pros

Ever since our office went remote in 2020 and shifted to a hybrid setup, this has become something we really can't do without. Our clients are spread across the world and honestly, it's hard to imagine how we managed before having it.

Cons

At this point the only downside is that I still haven't learned all of the features so it feels like I'm not taking full advantage of everything it can do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

UK
Umida Khikmatillaeva

E-Learning, 500+ employees

More than a year

4.0

“good for work and study”

Pros

Plays a big role in how I work and study online and at this point it's hard to imagine managing either without it.

Cons

It would be even better for language teaching if there were more customization features or decorative options available.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DG
Desiree Gobble

Consumer Goods, 1-10 employees

More than a year

5.0

“Popular choice”

Pros

Once the pandemic shut down in-person meetings, I moved our work meetings over to this platform after seeing how popular it had become. I hadn't used it before that but it quickly became the way we handled everything. Even now that things have settled down, people are no longer wearing masks and in-person options are back, I still prefer doing all of my work meetings through it. Everyone can join from wherever they happen to be and they don't even need a computer since it works perfectly well on a phone too. If someone doesn't want to be on camera, they can simply join with audio only which makes it even more convenient. For a mobile company that can't always host conferences face to face, this works incredibly well. Sharing content and screen sharing are both very simple and overall I absolutely love using this app.

Cons

Personally I really don't have any complaints about it. My employees are all able to use it without any trouble and we rarely, if ever, run into connection issues. I'd honestly give this app a 10 out of 10.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JL
Jose Leon

Industrial Automation, 1-10 employees

More than a year

5.0

“So useful!”

Pros

Screen sharing and video conferencing are the parts I use the most and they've been especially useful for both my work meetings and personal sessions with friends I talk stock trading with.

Cons

There isn't much for me to complain about but one thing I don't love is that there's no real way to limit how many chat comments guests can post so the conversation can sometimes get flooded.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DR
Daniela Rojas

Individual & Family Services, 101-500 employees

More than a year

4.0

“Attend meetings from anywhere!”

Pros

The functions and accessibility of this app have helped us a lot by allowing more people from our community to join from anywhere. The audio and video quality has never been poor and the rest of the features are reliable, polished and user friendly.

Cons

It would be really helpful if there were an option to assign more co-hosts to support conferences as staff.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

GL
Gustavo López

Retail, 500+ employees

More than a year

4.0

“Real time connection”

Pros

Feels very accessible and it gives users a real sense of autonomy while navigating and using the interface. It also tends to be widely accepted because it is already well positioned in the market which makes it easier to find more people interested in or already using the service. On top of that, it is a very good option for working with many users connected in real time.

Cons

There are still some areas where the tool could improve especially when it comes to not depending so much on having a very good signal. It would be better if it worked well with broader connectivity so users could access it faster and have a friendlier experience overall.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

DC
Davia Campbell

Computer Software, 11-50 employees

More than a year

3.0

“Good tool but needs strong internet”

Pros

Video conferencing is the standout part of this platform because it makes communication and information sharing much more convenient. The screen sharing feature is also very helpful during presentations since it lets everyone else clearly see what's being discussed and understand project details better.

Cons

The downside is that weak internet connections can make the system glitch especially when screen sharing on mobile data. To use this platform properly, a fast and stable internet connection is really necessary.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

A
Anonymous

Financial Services, 51-100 employees

More than a year

5.0

“great for team meetings”

Pros

Has been really useful for collaborating over video with peers. Screen sharing works well, the chat is handy during meetings and being able to schedule recurring meetings makes it very convenient for regular catch-ups.

Cons

I've noticed that compared with Google Meet, it takes a bit longer to load and get a video chat started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CS
Cerenity Streiff

Education Management, 51-100 employees

More than a year

5.0

“excellent for group video calls”

Pros

It works really well when multiple people need to join the same video call which makes it perfect for online classes or team meetings.

Cons

I haven't had any negative experience with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
amihan aiona

Government Relations, 11-50 employees

More than a year

5.0

“like an in person meeting”

Pros

Ever since the COVID pandemic, this product has helped companies keep meeting and continue regular discussions through this solution. The app's features make the experience feel very similar to being in an in-person meeting.

Cons

If you don't lock your meeting or set the room to private, other people can join and potentially disrupt the session.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CKE
chhabilal Kandel edudotnnp

Education Management, 51-100 employees

More than a year

5.0

“convenient for meetings”

Pros

Running conferences is very convenient and people can join from anywhere in the world without much trouble. File sharing is simple, the real-time chat works well and the audio quality is one of the best parts of the platform.

Cons

Sharing larger files can be problematic. Meetings also require a strong high data internet connection to work properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7