Zoom Reviews

Pros

A big plus with it is how many settings can be adjusted to better fit our care workflow. We can limit the sharing of personal information between treatment participants, bring in language interpreters when needed and allow peers to schedule for themselves or on behalf of each other through the permission settings. Those options have really helped improve how the platform fits our needs and how efficiently we use it over time.

Cons

There are a few functional differences between the desktop/PC version and the mobile app although they are fairly small and have not had much impact on care delivery.

Pros

Working from home as a mental health therapist I rely on it heavily for telehealth sessions and it has been an essential part of how I meet with clients. It's HIPAA compliant, can be password protected when needed and works well for multiple participants since I also run support groups and workshops with 5 or more people. The waiting room feature is especially useful and my younger clients have a lot of fun with the filters and playful face effects.

Cons

You can't share the actual app window itself. That becomes difficult when someone who isn't very comfortable with technology needs help or step by step guidance. It would be much better if it allowed its own app screens and windows to be shared or viewed too.

Pros

Back when Covid-19 first started, our company needed an online platform to stay in touch and this turned out to be a very user friendly option. It works really well for meetings and the waiting room feature helps prevent unauthorized people from joining. The setup is lightweight too so it doesn't take up much space or create storage issues.

Cons

Issue is that meetings on the mobile app can disconnect if a phone call comes in. The pricing also feels a bit expensive for the level of performance. Also free accounts cut off meetings after 40 minutes when more than two people are participating.

Pros

Covers a wide set of meeting needs from presentations and screen sharing to conferences and it even includes thoughtful little touches like the raise-hand option for asking questions. That attention to small details is what impressed me the most.

Cons

It requires entering a security code every time I log in. I understand it's there for safety reasons but it still feels a bit inconvenient.

Pros

It's a very practical tool and simple to use. I can join from any device and from anywhere whether I'm in the city or even another country. It also gives enough time to hold meetings with more than 300 participants without affecting the connection.

Cons

A nice improvement would be allowing people to join without having to download the application.

Pros

Being able to bring everyone together in one online space is a huge plus. The video quality is very clear so it feels almost like we're all sitting in the same room. It also saves me from having to travel out of state just to attend meetings which makes things a lot more convenient.

Cons

The only downside is that it completely depends on having internet access. If the internet goes out or the connection drops, everything stops and we have to wait until it comes back before everyone can join again.

Pros

Getting familiar with the software takes very little time which makes it simple for both younger users and older people to pick up and start learning new things.

Cons

As long as the user has a reliable internet connection, it works without issues.

Pros

Has been very dependable for meetings and it's affordable whether you need longer sessions or just the free short ones. It's also simple to use and quick to download.

Cons

It can still be affected pretty easily by distracting background noise and the connection tends to suffer in bad weather especially during storms.

Pros

Working with this software has been a really positive experience. It lets multiple hosts help manage participants during meetings which is very useful and the overall audio and video quality is very clear and reliable.

Cons

Sometimes it does run into a few issues like not being able to share multiple documents and certain personal files but other than that, everything works well.

Pros

Being able to share system audio is what makes this platform my go-to option for remote work and online meetings. Other apps usually limit you to sharing browser audio but here you can share full system sound which makes a big difference.

Cons

The free plan does feel restrictive since meetings are cut off after 40 minutes. It also doesn't offer a way to get remote access the way tools like AnyDesk do.

Pros

Getting started with it was very easy and it hardly takes any training to begin using it effectively.

Cons

I really dislike the pricing. There's no student discount and the free plan is limited to just 40 minutes. With the economy being in a recession, that cost feels like a big drawback. Connectivity can also be inconsistent at times though not enough to make me stop choosing it.

Pros

It's very simple to use and makes it possible to bring people from different parts of the world together in one room. It gives you the chance to meet them, talk through different topics and hear a variety of opinions.

Cons

Allowing more connection time would be a good improvement.

Pros

This platform has made it much easier for us to stay connected with clients across the country. Screen sharing, in particular, has saved us a lot of time when troubleshooting without direct visibility and when collecting design feedback.

Cons

Compared with some other tools I've used, it does use quite a bit of system resources. That's the biggest area where I'd like to see improvement. Other than that the software has been excellent.

Pros

Absolutely everything about it works for me. It's incredibly convenient and fits into my daily life really well.

Cons

There isn't anything I dislike about the software.

Pros

Using this product feels very easy especially once you get the hang of it properly.

Cons

I don't have anything I like least about this software because it works really well for me. It has the key and useful features anyone would want for webinars, presentations, online meetings and similar needs.

Pros

One thing I really appreciate is how well it handles call scheduling. Their email templates also look polished and much more professional than what I've seen from similar platforms. During Covid it was a lifesaver for businesses and played a huge role in helping companies keep operating when jobs were on the line.

Cons

No issues while using it.

Pros

Joining meetings, using the platform and sharing content is very easy and works really well.

Cons

With the free account the available meeting time is limited to just 40 minutes which feels too short.

Pros

Simply does what it's supposed to do! From staying connected without trouble to sharing screens during meetings, it does a really good job of closing the distance between remote teams and people working in the office.

Cons

There's not much it lacks. If anything, it would be even better if audio sharing were more easy and if it offered more dedicated features for presenting to larger audiences.

Pros

The platform comes with a lot of impactful features and they're simple to use. Its customer integration is one of the best parts and adds a lot of value.

Cons

A few areas still need improvement especially real-time broadcasting and presenter control management which could be enhanced to create a more engaging user experience.

Pros

It works well on just about any device and I can count on it to be reliable.

Cons

The cost can be a bit high and the settings menu is sometimes not very user friendly.