Zoom Reviews

Pros

When everything shut down during the pandemic, this option really helped us keep things running. We were able to switch to remote work almost overnight and continue offering dance and acting classes online. The interface and controls were user friendly which made those first stressful weeks a lot more manageable.

Cons

That said it would sometimes cut out likely when too many people were on the platform and the audio lag during dance classes was extremely frustrating. Anything that needed to happen live in real time just didn't work well since each person was getting the video and sound at different moments. In the end, the cost was also a big reason we moved away.

Pros

Really useful to be able to jump into virtual meetings anytime and from anywhere! The automated captions are a nice addition and having live chat plus content sharing in the same place makes collaboration better. My team has weekly chats on it and it fits what I need well.

Cons

One downside is the limited control over comments. The video quality also is not quite at the level I expected and if you have other applications open on your laptop, the platform can start running very slowly.

Pros

Being able to stream my meetings directly to Youtube is a really useful feature and adds a lot of value.

Cons

The HD audio and video quality still isn't the strongest compared with other options in the video conferencing market.

Pros

I appreciate that it keeps getting updated all the time and the video quality continues to improve. It even has avatars now which is a nice addition.

Cons

At times it shows an unstable connection message even when my internet signal is stable.

Pros

Its toolset is really flexible and it works well for connecting with people just about anywhere in the world thanks to its broad reach. Another plus is that it keeps getting updated regularly with new features and options.

Cons

To get the most out of it you really need a strong internet connection.

Pros

It makes it really simple to connect with a large number of people at once.

Cons

Screen sharing can sometimes run into errors.

Pros

Getting people started with it takes very little effort since the platform is very user friendly and hardly requires any training. We rely on it every day to train our drivers and it also supports our recruitment work really well. The chat and video features perform nicely and make it easier to keep track of audience engagement during sessions.

Cons

The video freezes for mobile users. It may be related to their data connection but it happens often enough to make training sessions more difficult and drag the process out longer than it should.

Pros

Working in support I need to connect to users' systems every day to check issues directly and this has been one of the most useful tools for that. Its remote support feature lets me access another user's machine without trouble which makes it much easier to diagnose problems and fix them without interruptions. For this kind of work it has been one of the best software options to handle user issues efficiently.

Cons

Based on my requirements, I don't really feel that anything is missing. It already includes everything I need from the user side so at this point I haven't come across any major gaps.

Pros

It lets me stay in touch with a lot of people at once whether it's for university work, attending classes, teaching classes or just talking with friends who are far away.

Cons

The range of supported formats for sharing content isn't very broad.

Pros

The audio and video quality is excellent and the app feels very user friendly without being confusing. Its design is simple, clean and still looks elegant.

Cons

It would be even better with a wider selection of emoticons, backgrounds and sound effects to make calls more fun.

Pros

Scheduling meetings feels very practical and sharing presentations is easy. I also appreciate being able to record sessions without losing image or sound quality. The single sign-on feature is useful and overall it gives me a secure way to host my meetings.

Cons

The 40 minute meeting limit isn't very useful and the paid features could be priced more affordably.

Pros

Using this product feels very easy. One feature I really appreciate is being able to share my screen with other participants during a call which lets me show and present my presentation without any kind of issue.

Cons

Everything works perfectly. The program is simple and accessible and on the rare occasions it seems a bit slow, that really depends on the network and connection quality.

Pros

I really loved the interface and all the options it offers. I've used it for webinars, conferences and other types of events and it has worked very well. One feature I especially enjoyed was being able to create multiple rooms with a specific number of people in each.

Cons

I think it still needs some improvement when it comes to optimization with other devices.

Pros

Being able to share my screen and host online meetings with hundreds of students on the premium plan is something I really appreciate.

Cons

The scripted captions still need some improvement.

Pros

It supports a large audience and makes it possible to connect many people at the same time.

Cons

A problem with it is that its overall performance speed depends heavily on the quality of the internet connection.

Pros

It really gives off the feeling of being in an actual meeting, no matter the location or time zone differences and that's what makes it stand out as the best for me.

Cons

there wasn't a single feature I disliked. The video, audio, screen sharing, everything worked really well.

Pros

Screen sharing has been really useful for running presentations and working with co-workers. It makes it simple to guide people through different processes step by step. I also appreciate being able to change the background especially when I'm working somewhere other than the office.

Cons

A few features, like changing the background, still aren't available in the mobile app. I'm hoping the platform adds the same functions there as well.

Pros

Is part of my daily work routine. I use it every day to speak with candidates, attend meetings and chat with colleagues. Creating meeting links is really useful and sending text messages to candidates through the platform is helpful too. Overall, it's very convenient to use for regular communication at work.

Cons

Sometimes when I create a meeting link and send it to my team, it doesn't work properly. There are also times when calling problems come up which can be frustrating.

Pros

Being able to video conference, chat, share screens, exchange files and interact with people in different locations at the same time has been a complete game changer.

Cons

I haven't run into any issues so far. I'm really enjoying it and nothing concerning has come up for me yet.

Pros

Getting around it feels very easy and the features are simple to find and use.

Cons

A few useful options are tucked away so I had to watch a YouTube video to figure them out, like how to set the audio for true HD/stereo sound.