Zoom Reviews

“Connect with anyone”

Pros

Really simple to get into a meeting and I can connect with just about anyone while sharing my screen without any trouble. It works really well for classrooms, business meetings and even casual chats with friends.

Cons

I'd still love to see more features added. Things like surveys, anonymous writing or other interactive activities would make it even better.

“useful and practical”

Pros

Has been a really useful and practical tool for me :) A few things I appreciated were the high quality video calls, the simple setup process and how easy it is to use. The audio quality is also very good overall and downloading and installing the program was quick and uncomplicated. Another plus is that it doesn't take up much space so storage has never been an issue.

Cons

There are still a few details I don't really like. Sometimes the sound cuts out on the mobile app which can be frustrating during calls. Data uploading also feels slower than it should be and the security issues are another concern.

“quick to start with”

Pros

Getting started with it is quick and the whole platform is easy to use. The features are clearly laid out and simple to understand even for someone with no prior experience. The interface is also clean and uncomplicated.

Cons

The free plan's time limit can be restrictive. On top of that, if the internet connection or bandwidth is weak, the video conferencing quality sometimes drops.

“perfect for video conferencing”

Pros

It's a solid option for remote work and online learning and the screen sharing feature is very useful when you need to collaborate in real time. It works really well for communication and video conferences.

Cons

A stable internet connection is definitely needed for it to work properly. Another downside is that meetings come with a set time limit.

“performs well”

Pros

It works exactly how you expect it to when you need it. Even when my internet connection isn't in the best shape, it still performs really well. The settings are laid out clearly and are simple to adjust whenever needed during use.

Cons

I'm not sure there's anything that really needs improving.

“no complications!”

Pros

Connecting with coworkers, friends and clients through this platform is really easy and scheduling meetings or sharing my screen never feels complicated. Screen sharing performs especially well and is easily one of the platform's strongest features.

Cons

Some features being locked behind a paid plan can be frustrating at times especially the meeting time limits. Cloud recording also requires payment which is another drawback.

“join from anywhere”

Pros

A lot of people from different places can join at the same time as long as they have the meeting details. I can hop on from either my laptop or my phone and I also appreciate not needing a security code sent to me beforehand once I already have the info to join.

Cons

One concern with is that someone could take over as host and gain control of the meeting.

“must-have for meetings”

Pros

These days this is an essential app on my computer. I use it for meetings, video calls and chats whenever getting together in person is not possible. The video and audio quality are really good and the screen-sharing feature is especially useful. For longer conversations, I've even started choosing meetings on this platform instead of regular phone calls.

Cons

After getting used to it I do not have any major complaints. Just a couple of small things still come up: first, I cannot seem to find the chat history once the call has ended. Second, during screen sharing there are times when I cannot see another user's mouse cursor on the screen.

“Keeps us connected”

Pros

Video conferencing, screen sharing and chat have all been really useful. During the pandemic, its meetings helped bring everyone back together and made it possible to stay connected again.

Cons

Nothing to complain about honestly. It feels very close to perfect.

“smooth recordings”

Pros

Right from the first time I used the platform, it guided me through the setup in a way that made everything feel very easy. I use it every day for work, mainly for student appointments but also for meetings and webinars. It's very simple to figure out and helps make my remote appointments feel much more engaging and worthwhile. I also really appreciate the recording feature. I don't need it often but every now and then a student asks to have a session recorded so they can review it later if they need more clarification.

Cons

The only issues I've run into have really been related to internet connection rather than the platform itself. When the wifi isn't strong, the video can freeze, lag or the audio may start having problems.

“fast meetings”

Pros

From creating an account to joining a meeting and using its features, everything has been so simple! One thing I really appreciate is that there are no timeouts which helps a lot when I need an extra minute or two to get ready. The site is also very fast, with pages loading quickly instead of making me sit around waiting.

Cons

Video quality could definitely be improved. The resolution is not always very good and it usually needs better lighting to make the person on screen look clearer. Video calls also do not perform well on a phone. No matter which phone model is being used, the overall experience just is not very good.

“affordable teaching features”

Pros

Pro version has been a really budget friendly option at just $15 a month and the fact that I can cancel whenever I want makes it especially practical. If I only need it for teaching a class for one or two months, I can subscribe for that time and stop afterward which works out perfectly. The breakout rooms are also really helpful for keeping students involved and giving them a way to collaborate during class. On top of that the layout and overall design feel more user friendly and polished than platforms like Google Meet. Screen sharing is another big plus because it lets students follow along with presentations or worksheets in real time with the teacher. Having unlimited meetings for up to 100 participants with Pro makes the whole package feel like an excellent value.

Cons

When I join a scheduled meeting before its actual start time, the software sometimes creates a separate meeting instead. Then when others try to enter the original scheduled session, they get a message saying that the host already has another meeting in progress. It would make much more sense if the platform simply let the host start the scheduled meeting early rather than creating a different one.

“helpful screen sharing”

Pros

Audio and video are usually clear and free from interruptions and the screen sharing feature has been especially useful for me many times during live sessions.

Cons

Live meetings can feel a little confusing especially when the video window shifts and gets tucked into the corner. In professional meetings, you also have to stay mindful of the mute button all the time. That said, this becomes less of an issue once you get familiar with the app after a few days.

“free and impressive!”

Pros

One thing I appreciate most about it is that it doesn't cost me anything which is great. There really aren't many things in life that are free and when they are, they usually don't come with this level of quality.

Cons

There isn't anything about this software that I dislike.

“video and audio work really well”

Pros

Took a little time at first but once I understood how it works, they were simple to use. After I updated the app, the audio option became much more convenient too. I no longer had to scroll back or leave the meeting just to allow data access for audio.

Cons

When I join a meeting the app drops me and I have to enter again before the other person shows up on screen. Since I attend meetings on my smartphone, I sometimes come in with video only and no sound at first. Then I still need to grant permission to use my data before the audio feature works.

“love the features”

Pros

Screen sharing, video conferencing and reliable two way audio and video are some of its most useful features. It has helped me present my ideas and work to other people without any trouble. The platform is very simple to use and fits naturally into my daily routine. I also appreciate that it can split participants into separate breakout rooms and then bring everyone back to the main room for a productive group discussion.

Cons

I'm satisfied with it. The only issue is that once a meeting ends, I lose access to the chat and the participants which is frustrating when I've kept notes in the meeting chat.

“polished platform”

Pros

Feels polished and accessible and the integrations really help meetings run better than ever. Screen sharing, meeting recordings and webinars or conferences are easily some of the features I use the most. The video and audio quality stays consistently ahead of other competitors. I also use Krisp to boost call audio when I'm working from a noisy public place and we rely on Otter.ai for meeting transcripts and quick notes that everyone can review afterward.

Cons

Security and privacy could still be improved a bit although there are administrator settings available that can help strengthen both during calls. I also wish the chat function had more depth. Private messages between participants are too easy to miss so better notifications would really help. On top of that, moderators don't have much control if someone posts something inappropriate in the chat. The 40 minute limit on free accounts is inconvenient even if it's clearly intentional. Pricing for a subscription is also on the expensive side though it does reflect that this is a top-tier product.

“my overview”

Pros

People can join even without creating an account, just by entering some basic personal details. It also includes really useful privacy controls, like muting audio and turning off video when needed. Managing a meeting feels efficient because there are plenty of practical tools available such as chat and the raise hand feature. The whiteboard is an excellent addition for explaining ideas and walking others through concepts. Another big advantage is how stable the connection usually is, with very little delay between the speaker and the listeners.

Cons

Free plan can be better since 40 minutes feels too short and it really should be at least an hour. It would also help to have monthly pricing options at a more reasonable cost especially for students using this platform for project work. The virtual background feature still needs improvement so it can fully separate the user from the background. Audio quality in noisy environments could also be upgraded with stronger noise suppression.

“I'm satisfied”

Pros

Being able to share my screen during meetings or while running training sessions is one of the things I appreciate most. The option to record meetings and save them for later reference is also a huge advantage.

Cons

I don't have anything negative to say about this software.

“friendly interface”

Pros

Was easy to use with clear instructions that even our older members were able to follow. The interface feels welcoming and user friendly and the video and audio quality were very good as long as the internet connection was strong enough.

Cons

The scheduling process and sending out meeting details could be organized better especially when coordinating across multiple teams.