Zoom Reviews

Pros

One feature that really helps is the host's ability to keep participants in the waiting room first so they can be verified before being allowed into the meeting.

Cons

Whenever I share my screen, I keep running into repeated screens although I'm not sure if this happens to everyone else too.

Pros

Right from the start, it adds a good layer of security with the waiting room turned on automatically and screen sharing locked. Because of that, if any stranger or unknown person tries to join, they do not get direct access unless the host allows them in. The interface is also very user friendly since people can quickly mute or unmute their microphones and turn their video on or off. The raise hand feature is also useful when someone wants to ask a question during the meeting and the chat option helps a lot for users who do not have a microphone.

Cons

Feels less convenient on desktop compared to the mobile app. When I run it on a computer, it can sometimes make the whole system freeze which wastes a lot of time especially on older machines with around 2GB RAM and 10 year old hardware where it may even hang the full screen and force a restart. On some devices, the audio quality also drops after a while and then using earphones becomes necessary to hear everything properly.

Pros

This platform has been a really powerful tool for meetings and conferencing with excellent features that make everything feel smooth. It's simple to use, works efficiently and has greatly helped cut down the need for in-person meetings.

Cons

One frustrating issue is that when participants leave a meeting and join again later, they can lose access to the chat history and shared files. That part is genuinely very disturbing.

Pros

Having a free plan that supports 40 minute meetings for up to 100 people is really useful. Most of the meetings I join are usually set up by someone with the paid version especially when they need to run for an hour or longer. It's also handy that you can add extra participants on a daily or monthly basis. This is still my first choice for video calls and online meetings.

Cons

Issue is that it seems to consume a lot of data and I also run into login problems on my computer after signing in on my phone.

Pros

The interface is really easy and works well for all kinds of users. It feels very similar to social media platforms so it's quick to get comfortable with.

Cons

There are very few downsides with this software. The only disappointing part is that it comes with a yearly subscription instead of a one-time lifetime license.

Pros

Setting it up and running it was quick and using it day to day feels very easy. Screen sharing works really well and the video meeting experience has been wonderful overall.

Cons

It already handles pretty much everything I need for remote meetings, conferences and training sessions though I'd still like to see more features added in the future such as email integration.

Pros

Running online training sessions has worked really well for me with it especially because I can record parts of the meeting when needed. It lets me use both my main camera and a second camera in the same session so I can switch between a head-and-shoulders view and a view of my desk. Another feature I really appreciate is being able to leave a meeting as the organizer and assign that role to someone else which means the session can carry on without interruption.

Cons

Even though I've had a positive experience overall, I've run into some problems when less tech-savvy people try to join meetings. They've occasionally had trouble accessing sessions on certain tablets or phones. I've also had the odd issue when switching from one camera input to another during a live meeting. Cloud recording storage feels limited for longer sessions so I usually record straight to my hard drive and have that connected to my cloud instead which ends up giving me the same result.

Pros

One thing I really value is being able to share my screen which is essential for meetings, collaboration, webinars and similar work. The screen recording feature is also a big plus since it helps a lot with documentation. It genuinely brings people together, gives everyone a chance to speak and participate and makes virtual interaction very useful.

Cons

I have no complaints at all. I've been very satisfied with how it performs in meetings and it makes communication between people feel effortless.

Pros

Between scheduling meetings with calendar integration, hosting sessions with host transfer, recording calls and all the other tools available, this platform has become essential to the way we operate our business. It's easy to use, consistently reliable and since most people already know how it works, it continues to be a really strong fit for our team.

Cons

The video quality isn't bad at all but it does seem like there's still room for improvement. We've looked at other platforms that promote stronger video quality and even tested a few of them. Even though some competitors appear to offer better video features, we've continued using it because its reliability and overall usability matter more for our needs.

Pros

Ever since Covid, this has been a really solid tool for me! It covers pretty much everything needed for webinars and the interface is clean enough that all the important options are right where you expect them to be. The part I appreciate most is how well it connects with other tools in our tech stack especially Calendly. It creates meeting links automatically for every one-on-one session which saves me a lot of time. On top of that premium options like polling are especially valuable for someone in training because they make it much easier to keep the audience involved.

Cons

The mobile app could definitely be improved since some advanced features are a bit hard to locate there. On PC though, it's much more easy and simple to use.

Pros

Setting up meetings is very easy and joining or using them is just as simple for participants.

Cons

At one point, participants were able to remain unmuted and disrupt the meeting and as the host I couldn't mute them.

Pros

One thing I really enjoy about this software is how many useful features it gives me. I can meet with my clients live in real time, play videos during the call, share my screen and have full conversations back and forth. It honestly feels a lot like being together in person, just through a screen instead.

Cons

I really don't have anything negative to say about it. I haven't run into any issues while using this software.

Pros

Even people who aren't very comfortable with technology can use the interface without any issues. My students for example, had no trouble navigating it at all. Also the breakout rooms feature is one of the most engaging tools I use to keep students involved during lessons.

Cons

Something that could improve in the interface is giving users access to chat history after they leave a room. Also the pricing feels expensive for some people in Africa. It would be much better if it offered lower cost options for disadvantaged users so more people could benefit from the tools it provides.

Pros

Screen sharing works really well, the audio and video quality are noticeably better and the platform is quite simple to use.

Cons

I honestly haven't come across any issues yet. It feels pretty close to perfect at this point.

Pros

Keeps getting better with the newer features they've been adding. The standout for me is the annotation tool. Even with only a handful of options, it adds a completely new layer to my online lessons since I teach virtually. I've also really grown to appreciate the live transcription feature. I wasn't sure about it at first but it has turned out to be incredibly useful. Right now it only works in English so I'm curious whether more languages will be added later.

Cons

Problem is that it has started to feel more resource-intensive especially for people who use other apps inside the platform.

Pros

Getting started with it is easy and the overall audio and video quality has been really solid. It offers a lot of useful features for the price so it feels like very good value.

Cons

Part that feels underwhelming is the live chat which seems pretty basic and could use an update. I'd also like to see more filters added.

Pros

Real-time screen sharing is the feature I rely on most. It's especially helpful when presenting to customers or working through an issue with the team since everyone can look at the same documents on screen at the same time. That makes communication clearer and helps people understand things faster.

Cons

A limitation with screen sharing: I usually want to share only a single window but if I switch to another application like to reply to a message, that can appear on the shared screen too. It would fit my needs much better if I could choose one specific window to share so activity in other windows stays private.

Pros

Screen sharing, collaboration tools and chat all work really well together which makes it very useful.

Cons

There really isn't much I dislike. I use it every day and it's been performing well for what I need.

Pros

Has been very dependable for me. It feels secure, connects well with Outlook calendar and offers the best control and resolution for virtual backgrounds especially when using a green screen. The recording feature is excellent and chat along with the other meeting tools all work really well. It also makes it possible for mediators to handle everything they would normally do in person at the office, including using a waiting room, running both public and private sessions and sharing all kinds of materials like documents, images and videos. The video quality is excellent, the interface is user friendly and it runs consistently without the glitches I've seen on other platforms that claim to offer similar features.

Cons

One drawback is that it really needed the desktop app installed on a Windows or Mac laptop to be fully useful for presenters. With Google Meet being entirely browser-based, that wasn't necessary there. On top of that some of the newer features at the time like choosing a virtual background, required a newer processor. Mine was only one year older than the supported version but that was enough to block me from using that feature which wasn't an issue with Google Meet. It's also not very easy to join a meeting through a browser. When you click a meeting link, the pop-up is clearly set up to push opening the app as the preferred option. It would be much better if attendees could more easily choose to join and simply view the meeting from a web browser.

Pros

It is an excellent, user friendly option for setting up meetings and I'd definitely recommend it. It works well for businesses of any size and there are plenty of plans and features to pick from depending on how large your team is and what kind of services you need. One thing I really appreciate is being able to choose not just the date, time and duration of an appointment but also the time zone I'll be in at that moment.

Cons

At the beginning so you probably won't get everything right on the first try but after using it two or three times, it becomes much easier to handle. During long work sessions or extended meetings, the interface can start to feel somewhat tiring and the bright white background may be a little harsh on the eyes. Background templates and images also don't always perform as well as expected especially when the lighting around you is poor.